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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Linda S.
California
1 review
0 helpful votes
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I have ordered before on Custom Ink and will do so again. Can't tell you how nice it is that you can expect good service and good work.

Date of experience: September 3, 2020
Brenda X.
California
1 review
0 helpful votes
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I love Custom Ink and the shirt i ordered. My only issue was the picture i uploaded. I wish it was more vibrant like the original. My 26yo son passed away suddenly and unexpectedly on leap day this year. I wanted something in remembrance of him. Overall you did an amazing job and i will definitely be ordering more shirts. Thank you.

Date of experience: September 3, 2020
Patricia D.
California
1 review
0 helpful votes
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Unbelievable customer service and beautiful product results!

Date of experience: September 3, 2020
Jessica L.
California
1 review
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The process of designing and ordering items was super easy. The item was received a week earlier than promised. I may order a different product, but if the material quality is poor again then I won't use this company in the future.

Date of experience: September 3, 2020
Tom U.
California
1 review
0 helpful votes
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I loved the ease of being able to do this myself but also the security knowing that if its not right - someone will contact me to help fix it.

Date of experience: September 3, 2020
David J.
California
1 review
0 helpful votes
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I LOVE Custom Ink!
June 2, 2020

I LOVE Custom Ink! Seriously amazing customer service and piece of mind with their staff that personally checks to make sure everything looks ok and will give you a call right away if something won't work or doesn't look right on your custom design! Sooooo grateful for that! They don't just hurry and get out your order, they do it right and it still comes quick and for a great price! I'm a repeat customer and will be for a long time! I love customizing shirts and these guys make it incredibly easy!

Date of experience: September 3, 2020
Jennifer P.
California
1 review
0 helpful votes
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This is the second time I have used Custom Ink for shirts for my grandkids and I am very satisfied. The website is very easy to use. Shirt fabric is SO nice!

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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I think custom ink is great company and I feel comfortable with the process, but the quality of the items need to be more defined in the item description. You need to emphasize the quality more so I can get more of an idea of what I am buying.

Date of experience: September 3, 2020
Tony D.
California
1 review
0 helpful votes
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I am missing an XLg t shirt I thought I ordered for myself. The Large is too small. Anyway I could still get it/

Date of experience: September 3, 2020
Jessica O.
California
1 review
0 helpful votes
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The entire experience from my initial concept to the final product was great.

Date of experience: September 3, 2020
Anthony N.
California
1 review
0 helpful votes
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I needed tshirts for all the grandkids and these are perfect. The colors are awesome and I received all of them really quickly.

Date of experience: September 3, 2020
Deborah F.
California
1 review
0 helpful votes
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I like the print and the color of the shirt. Thank you very much. No worries fantastic. In the near future there eill be shirts ordered.

Date of experience: September 3, 2020
Anthony F.
California
1 review
0 helpful votes
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I was looking for a custom shirt, without a minimum requirement, and this was it! It turned out just as I'd hoped. In response to the Covid-19 virus, our county health director advised that we "do not touch the tourists" and that is the inscription on my lovely shirt. I'll be wearing it all summer long!

Date of experience: September 3, 2020
Christine L.
California
1 review
0 helpful votes
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Cindy was amazing to speak with and made things so easy and clear! Will continue to be a customer!

Date of experience: September 3, 2020
Cynthia T.
California
1 review
0 helpful votes
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I was amazed at how good the t-shirts looked. Outstanding quality! And the website is easy to use and logical, well-organized. A pleasure - you made it easy. Thanks!

Date of experience: September 3, 2020
Charles L.
California
1 review
0 helpful votes
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Awesome experience definitely going to keep ordering from custom ink

Date of experience: September 3, 2020
Barbara Y.
California
1 review
0 helpful votes
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Overall very good service and quality two things, they weren't folded individually, they were folded with other shirts of the same size, and the email saying they were delivered was a few hours after delivery.

Date of experience: September 3, 2020
Richard P.
California
1 review
0 helpful votes
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This company truly is great. I am very happy and will sure be placing order for larger amount. Thanks again

Date of experience: September 3, 2020
Barbara E.
California
1 review
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I like this site because it is true to it's word. You promised my order would be at my house on June 2nd but we received it 4 days earlier...

Date of experience: September 3, 2020
Jay I.
California
1 review
0 helpful votes
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Ordering process instructions were outlined clearly. Overall, a fun, pleasant experience. The grandkids will love the tees.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States