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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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James O.
California
1 review
0 helpful votes
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Awesome shirts
May 22, 2020

Awesome shirts. Was more than we ever expected. Great product at a great price. Will definitely be purchasing more products.

Date of experience: September 3, 2020
Betty A.
California
1 review
0 helpful votes
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I am a repeat customer of Custom Ink because of the quality of the product and the efficient and friendly customer service.

Date of experience: September 3, 2020
Bob A.
California
1 review
0 helpful votes
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Customer support was great to work with! They made it super easy for me to order with a PO number and change my sizes when needed.

Date of experience: September 3, 2020
Kevin Z.
California
1 review
0 helpful votes
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It was a great experience, as always. The t-shirts came out exactly as we wanted!

Date of experience: September 3, 2020
Joseph G.
California
1 review
0 helpful votes
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My shirts came nice and neat in a great looking box on time as usual. Customer service went above and beyond for me and my last minute changes and still delivered product on time. I love buying shirts here.

Date of experience: September 3, 2020
Rebecca A.
California
1 review
0 helpful votes
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We purchased a set of tees for our firefighter family "4 Generations" reunion in early June. The simplicity of designing online and the entire ordering process was a breeze. We will definitely be return customers.

Date of experience: September 3, 2020
Christine Q.
California
1 review
0 helpful votes
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I loved the design I created for my business, but worried how it would look on the shirt once printed. I do wish there were other options to view the design while creating. Possibly more zoom options (other than 2) and options to see the shirt itself without someone wearing it while trying to design it and prior to the proofs. The front side corner was a lot more difficult to determine the size of logo/design I was trying to create and came out smaller than expected, but I'll know for next time. The quality of printing I was impressed with. I had picked lime green as an accent color on a gray shirt, but the lime green has a little more of a yellow hue than what my phone and computer were showing when designing, but it wasn't enough of a difference to make me not like the printing. It just wasn't as 'lime' as it looked on the site. The dryblend 50/50 felt like it ran a little smaller than true to size and was more of a starch-type feel which I did not read about in any reviews (I tried to do my research). I have not washed them yet, so I will have a better idea of how they will hold up after they have been worn and washed. I am overall very happy with the design I created, although it was very costly for only 2 colors on the back and 1 color on front. If I were to create/purchase shirts locally, the designer would save the template and provide lower rates when I need to re-order, so being that I will need more of the same shirt going forward, I wish Custom Ink provided similar loyalty discounts or rewards so I could continue ordering from this company. I would love to say I would order again from Custom Ink and based on print quality, I'd say yes, but based on the cost, I may have to consider other options.

Date of experience: September 3, 2020
Laura A.
California
1 review
0 helpful votes
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Thanks you guys for working hard to complete my order.Im pleased with the T-shirts.

Date of experience: September 3, 2020
Paul Z.
California
1 review
0 helpful votes
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I will check the materials before I order. I like your website.

Date of experience: September 3, 2020
Bill S.
California
1 review
0 helpful votes
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Customer service was impeccable. Everyone involved did a wonderful job

Date of experience: September 3, 2020
Sharon B.
California
1 review
0 helpful votes
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The customer service was super great and accommodating. Some of the best I've ever seen!

Date of experience: September 3, 2020
William S.
California
1 review
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The tank top that I customized for my son turned out very nice. I had wanted to order a rash guard for him, but unfortunately there was a minimum purchase order of 6 and I didn't want to do that. Overall, I'm pleased that I could get the single tank top although I really wanted a rash guard. The tank top is nice and doesn't look cheap.

Date of experience: September 3, 2020
Karen I.
California
1 review
0 helpful votes
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The ink job is excellent & the shipping was very prompt.

Date of experience: September 3, 2020
Martha G.
California
1 review
0 helpful votes
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Always get quality products and they are shipped quickly. They keep you posted on being able to track your orders as well

Date of experience: September 3, 2020
Sandra H.
California
1 review
0 helpful votes
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I suggest you allow "stickers" effect like snapchat on the shirt. I wanted to add more to the shirt but i wish i could've had an option to cut out pieces of photos and not have to add entire photo if that makes sense

Date of experience: September 3, 2020
Ruth L.
California
1 review
0 helpful votes
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Absolutely love the t-shirt the material is soft love the color love the way the design came out very satisfied and will definitely order future shirts for family. My husbands memory will never b forgotten as I wear it! Thank you.

Date of experience: September 3, 2020
Nick Q.
California
1 review
0 helpful votes
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I always do business with Custom Ink... I love the products and they look so good that my customers want to buy them!

Date of experience: September 3, 2020
Jason E.
California
1 review
0 helpful votes
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I have used this site for a few years as a teacher for class shirts. I love that I can count on the company helping insure the images are in the best place, best size, and everything before printing. I also get great quality in an amazing time, at a great price. My students, families, and other teachers are always impressed.

Date of experience: September 3, 2020
Jack O.
California
1 review
0 helpful votes
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Thanks for making my idea a reality. Custom Ink allowed such a easy and smooth flow of the process. Always right there to correct when I made mistakes. Really a great experience for me. Rock On Inkers!

Date of experience: September 3, 2020
Jack R.
California
1 review
0 helpful votes
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The design lab was a lot of fun and easy to use once you got the hang of it. My only issue really was the shirt was meant to be a gift, so I only needed one. I had to go through multiple shirts to find the right "minimum requirement" even though I searched through the section marked no minimum requirements and a few were clearly not.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States