On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I'm very impressed with the entire experience: -Setting up my custom graphic was super easy through the site. -I noticed after the fact that some text wasn't aligned vertically in a square so I reached out and Custom Ink confirmed they had already seen that and were planning to fix it since it was slightly off so probably unintentional. -The shirts arrived earlier than expected. Overall what was a silly idea to make custom shirts for a game some friends and I are playing together worked fantastically and I would definitely order from them again.
I got a big kick being a designer for my grand son's t-shirt! I was able to set up the fonts and design with simple prompts that allowed me to create an awesome unique t-shirt for him. The experience was so great that I've already designed another t-shirt!
We loved our t-shirts, easy to design and arrived in plenty of time to wear at our Son's Virtual Graduation, which helped make this unusual event just a little more fun.
My experience with custom ink was very easy. The selection of fonts varied and it made the process a lot easier. The final project came out just as expected.
Good staff, quality product and quick turnaround. Highly recommend for your project!
I have ordered from Custom Ink before. They are easy to work with and I got my shirts in less time than I expected.
Friendly helpful person! It was delivered practically the day I ordered it! Wonderful quality. A+
The experience with them is amazing! They're amazing! Than you again!
The overall experience was great but i didn't like the quality of the logo
The experience was simple and the product turned out great! I didn't require any interactions with customer service outside of the automated emails because everything was so streamlined.
They look AMAZING. I was worried my shading might not come out right but I'm so impressed with how they look!
I had never ordered from Custom Ink, the whole experience was great! No issues from ordering to getting it delivered on time. I will definitely order again when I have a need.
Great customer service. Speedy delivery. Will order from again.
Best online customer service I have ever dealt with and I am an avid online shopper so I don't mean that lightly.
No complaints! Design process was simple, ordering was easy, and the express shipping was perfect! No delays.
Everything with the company and website is great but cost is a bit high, I ordered one black t shirt with front and back logo and it was 40 dollars. I would do a lot more business if they were a tad cheaper, place down the road with the logo charges me 17 dollars per shirt
I LOVE Customink! I teach theatre and get all of our show shirts for my kids here. The group order form function is awesome and super helpful if you want to keep everything organized. The shirt quality is great and I've never had issues with print quality, missing order pieces, or ripped clothing. Customer service is probably the best I've ever experienced, and they provide the quickest response! If I have a question, it's usually answered within an hour or two of me submitting it. Customink is the BOMB.
Excellent T-Shirt Quality w/ quality logo printing. Prompt service and shipping!
If you design your shirt in word or paint, they will print the page on your shirt. If you get an image from the web, it will have a square background. It's a click and print shop.
My daughter recently lost her father in a car accident. His birthday is on Father's Day and I wanted to design a Memorial Tshirt for my daughter for that day. I was worried about the quality of the print, the size and the accuracy of the color. When i recieved my shirt, it was PERFECT! Everyone loved it! Thank You Custom Ink.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.