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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Donna J.
California
1 review
0 helpful votes
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The interface of the Custom Ink website Made it really easy to play around until I came up with exactly the design I wanted. The fit and finish of the long-sleeved T was very good.

Date of experience: September 3, 2020
Kimberly F.
California
1 review
0 helpful votes
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I am a dedicated custom ink customer due to the fact that you always provide top notch customer service!

Date of experience: September 3, 2020
Stephanie O.
California
1 review
0 helpful votes
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It was all good
May 15, 2020

It was all good. The website was so easy to navigate. I only called Custom Ink on the phone to speak to someone so I could get help with the school tax exemption. That's when the customer service became even better. Zachary, the Custom Ink employee, was SO helpful and ready to share any knowledge & help, like which T-shirts were the comfiest! The service was quick, but at the same time, none of it was rushed! SO WONDERFUL!

Date of experience: September 3, 2020
Deborah F.
California
1 review
0 helpful votes
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It was a very easy and expedient process from beginning to end. Customer service was excellent!

Date of experience: September 3, 2020
Martha N.
California
1 review
0 helpful votes
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Love the final product and the customer service I received over the phone. You seem to have a great team with a positive, fun attitude. I'll always use you in the future and recommend your company to anyone needing your services. Thank you for everything you do, I wish you continued success, and God bless & be safe to all of you and your families at this time.

Date of experience: September 3, 2020
Frank M.
California
1 review
0 helpful votes
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Always a great experience working with you guys. Great communication, delivery comes on time and the products are of great quality.

Date of experience: September 3, 2020
Eric D.
California
1 review
0 helpful votes
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I googled a printing web site and seen yours and I'm glad I went with you guys the delivery was fast and the work was excellent

Date of experience: September 3, 2020
Paul C.
California
1 review
0 helpful votes
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By insetting a single horizontal line in my signage, Custom Ink improved the design dramatically.

Date of experience: September 3, 2020
Kathleen D.
California
1 review
0 helpful votes
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Good support, great selection of colors, most sizes available in most colors, satisfied with the overall work

Date of experience: September 3, 2020
Deborah U.
California
1 review
0 helpful votes
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Since the event was cancelled due to the current pandemic, I went from everyone and their brother wanting to order T-shirt's to literally one T-shirt order. I reached out to customer service and the very kind lady, I was I had written her name down, helped me cancel my group order but then find a comparable T-shirt that I could order one for the one person that still wanted a shirt. Extremely helpful and responsive to my needs! Always happy to work with CustomInk!

Date of experience: September 3, 2020
Mary S.
California
1 review
0 helpful votes
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This was my third order with Custom Ink and I am forever a fan of this company! Will be a repeat customer for life.

Date of experience: September 3, 2020
Mark K.
California
1 review
0 helpful votes
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I have used Custom Ink previously and love their products. Great customer service.

Date of experience: September 3, 2020
Rebecca U.
California
1 review
0 helpful votes
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This is my second order with Custom Ink and I'm very happy with the shirts! Great job! I look forward to doing more business with you all!

Date of experience: September 3, 2020
Robert N.
California
1 review
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Loved the product
May 16, 2020

Loved the product. Arrived exactly how I was expecting it too. Thought it would come a little bit faster than it did. But overall this was a great product, and I will definitely be ordering from here again!

Date of experience: September 3, 2020
Richard M.
California
1 review
0 helpful votes
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The customer service was wonderful! I will definitely be ordering again in the future.

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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Ordered it late and it still arrived before scheduled. It's awesome.

Date of experience: September 3, 2020
Mike O.
California
1 review
0 helpful votes
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Comfort color shirts with my 5 color logo turned out great! Shirts are soft and durable and the color is vibrant, I'm stoked! Ordering wasn't the easiest process ever BUT if you get on the phone with them they can help a lot and provide guidance on what makes sense to order. Overall good experience and I would order again!

Date of experience: September 3, 2020
Cynthia H.
California
1 review
0 helpful votes
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My custom T-shirt was printed fast and arrived in just a few days! Very impressed!

Date of experience: September 3, 2020
Diane W.
California
1 review
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The final product was perfect, we'll continue to use Custom ink and maybe order more in a couple weeks

Date of experience: September 3, 2020
Brian Z.
California
1 review
0 helpful votes
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I love my design and the quality of the shirt printed on

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States