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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The interface of the Custom Ink website Made it really easy to play around until I came up with exactly the design I wanted. The fit and finish of the long-sleeved T was very good.
I am a dedicated custom ink customer due to the fact that you always provide top notch customer service!
It was all good. The website was so easy to navigate. I only called Custom Ink on the phone to speak to someone so I could get help with the school tax exemption. That's when the customer service became even better. Zachary, the Custom Ink employee, was SO helpful and ready to share any knowledge & help, like which T-shirts were the comfiest! The service was quick, but at the same time, none of it was rushed! SO WONDERFUL!
It was a very easy and expedient process from beginning to end. Customer service was excellent!
Love the final product and the customer service I received over the phone. You seem to have a great team with a positive, fun attitude. I'll always use you in the future and recommend your company to anyone needing your services. Thank you for everything you do, I wish you continued success, and God bless & be safe to all of you and your families at this time.
Always a great experience working with you guys. Great communication, delivery comes on time and the products are of great quality.
I googled a printing web site and seen yours and I'm glad I went with you guys the delivery was fast and the work was excellent
By insetting a single horizontal line in my signage, Custom Ink improved the design dramatically.
Good support, great selection of colors, most sizes available in most colors, satisfied with the overall work
Since the event was cancelled due to the current pandemic, I went from everyone and their brother wanting to order T-shirt's to literally one T-shirt order. I reached out to customer service and the very kind lady, I was I had written her name down, helped me cancel my group order but then find a comparable T-shirt that I could order one for the one person that still wanted a shirt. Extremely helpful and responsive to my needs! Always happy to work with CustomInk!
This was my third order with Custom Ink and I am forever a fan of this company! Will be a repeat customer for life.
I have used Custom Ink previously and love their products. Great customer service.
This is my second order with Custom Ink and I'm very happy with the shirts! Great job! I look forward to doing more business with you all!
Loved the product. Arrived exactly how I was expecting it too. Thought it would come a little bit faster than it did. But overall this was a great product, and I will definitely be ordering from here again!
The customer service was wonderful! I will definitely be ordering again in the future.
Ordered it late and it still arrived before scheduled. It's awesome.
Comfort color shirts with my 5 color logo turned out great! Shirts are soft and durable and the color is vibrant, I'm stoked! Ordering wasn't the easiest process ever BUT if you get on the phone with them they can help a lot and provide guidance on what makes sense to order. Overall good experience and I would order again!
My custom T-shirt was printed fast and arrived in just a few days! Very impressed!
The final product was perfect, we'll continue to use Custom ink and maybe order more in a couple weeks
I love my design and the quality of the shirt printed on
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.