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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Dorothy U.
California
1 review
0 helpful votes
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As I've come to expect, ordering T-shirts from Custom Ink has once again been a fantastic experience.

Date of experience: September 3, 2020
George Y.
California
1 review
0 helpful votes
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An amazing job from beginning to end. The design phase was quick and easy, the website was user friendly, the price was very reasonable, and the product high quality.

Date of experience: September 3, 2020
Christine R.
California
1 review
0 helpful votes
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Design interface very user friendly and great options. I understand the cost of one off shirts, but price was still a bit painful.

Date of experience: September 3, 2020
Bob E.
California
1 review
0 helpful votes
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Definitely would order again from this company! Super easy to create custom design and the printing on each shirt is perfect. Arrived in great packaging. Overall a good experience—don't hesitate to order!

Date of experience: September 3, 2020
Michael I.
California
1 review
0 helpful votes
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Custom Ink is my go to source for quality, comfortable perfectly printed custom shirts. As an added bonus, they are affordably priced and the personal attention is beyond expectations.

Date of experience: September 3, 2020
Amanda R.
California
1 review
0 helpful votes
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Highly recommend
May 14, 2020

Highly recommend. Awesome selection of graphics for the Oil & Gas Industry that you can't find on any other site. Quality of graphics: durable & precise. Looking forward to designing shirts for our next project.

Date of experience: September 3, 2020
Jay X.
California
1 review
0 helpful votes
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Love the fit and personalized design. I ordered another round of sizes and color tees

Date of experience: September 3, 2020
Jay I.
California
1 review
0 helpful votes
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Everything was beautiful and beyond expectations. We ordered samples of the same design from another company before ordering these and the quality was disgraceful. We were so disappointing. When these arrived I couldn't be happier. The quality of the product was fantastic and the screen printing job was done to perfection. The only thing I wish you had available was a store option. We use these as merchandise for our podcast and i would love to integrate a store that our listeners could purchase from since the quality was so great!

Date of experience: September 3, 2020
Angela G.
California
1 review
0 helpful votes
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This is a great site and i will definitely be back to order more!

Date of experience: September 3, 2020
David W.
California
1 review
0 helpful votes
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The printing was not up to expectations. The product did come on time.

Date of experience: September 3, 2020
David R.
California
1 review
0 helpful votes
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The whole process was easy and resulted in a quality product

Date of experience: September 3, 2020
Sharon Q.
California
1 review
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The website was a smidge difficult to navigate, so I called customer service to ask some questions. WOW! What a difference that made. The young lady who assisted me stayed on the phone with me for almost two hours making sure we could go through fabric options, embroidery details, and pricing to ensure we stayed within our budget. Such phenomenal customer service, and the product was absolutely beautiful!

Date of experience: September 3, 2020
Stephanie M.
California
1 review
0 helpful votes
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The site was easy enough to use, which was good. The ink on the fabric was a bit thick and stiff, unlike many of the more water based ink that feels natural to the fabric. And the shirt fabric was awful.

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
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I did ask for an amendment to the shipping name and was told that this was updated however the package was received with the original shipping name and not the name it was meant to be amended to. Other than that, experience was great!

Date of experience: September 3, 2020
Sarah Q.
California
1 review
0 helpful votes
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I was a little frustrated that I couldn't automatically shrink the image size to fit the smaller shirts but I understand the reasoning behind that. Otherwise, I was impressed by my interaction with you! The shirts were high quality and came even earlier than expected. Your customer service representatives were super helpful and clear on the live chat and the shirts were a big hit for my family. Thank you for your service!

Date of experience: September 3, 2020
Peter I.
California
1 review
0 helpful votes
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I love Custom Ink!
May 14, 2020

I love Custom Ink! They are very professional and prompt. Gift looks great.

Date of experience: September 3, 2020
Jack A.
California
1 review
0 helpful votes
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Very, very pleased with the service and product! I like the personal emails and details prior to final order. Thank you, I'll be back.

Date of experience: September 3, 2020
Nancy T.
California
1 review
0 helpful votes
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T-shirt is bigger than other brands I purchase. Unfortunately its too big for the recipient even though size Large fits great for them in other brands. This Hanes shirt is wider so keep that in mind if you need athletic fit.

Date of experience: September 3, 2020
Peter K.
California
1 review
0 helpful votes
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I was very satisfied with my t-shirt. The size was perfect the images were great and very detailed the names look wonderful. You guys do a awesome and wonderful job

Date of experience: September 3, 2020
Brenda R.
California
1 review
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My shirts consistently are printed at a very high resolution and they stay looking new for years.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States