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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Overall I am please with the process, the execution on the product was slightly upsetting. I would of been perfectly pleased if the color of the shirt would of reflected on the proof. I choose the product because of the different shade of color it came in. But I could of just picked the cheaper option due to the color being the same.
Great printing and fast shipping! Overall a great experience with Customink!
Ordering was great, easy. Timing of getting the product was great--much earlier than expected. But the actual quality is not good. Stains, watermarks and the picture isn't right.
I have recently ordered from another company for a personalized item. My experience with Custom Ink was by far a much more pleasant experience. I will definitely order from this company again!
Loved being able to design my shirt online. It was so easy. That combined with fast shipping and great quality makes me a very satisfied customer!
Absolutely love the outcome of my design! You guys really make designs come to life! I was so excited. Thank you!
The website made the preview look better than the actual product outcome.
Printing and shipping was very fast, the t shirt quality is great.
Everyone who i spoke with was extremely helpful and beyond nice and willing to help me out.
I loved every bit of this transaction. Customer service was great. Shout out to Blake for the help. The product exceeds expectations
I really like another shirt that dads bank is closed but I did not need 6 and I wanted it in blue but this one served the purpose.
Besides those 2 damaged tees, the service was great as always. I have ordered a few times, and have always been happy with my purchase and the service provided.
Just wanted to give a quick shout out to Zackary G- he went above and beyond my expectations with my order. He basically walked me through the whole process and guaranteed everything from start to finish. He was also able to accommodate my special requests and was incredibly diligent about communication. Great example of world class customer service!
Ordering and receiving order was made easy and quick. The quality of the Gildan white shirts is not impressive since they shrank a whole size after drying. Sweatshirts run extremely small so I would order larger than needed. Yellow shirts did not shrink however the color bleeds in the wash. So now I have other clothes that are ruined.
Custom ink customer service is excellent! Products are great for 1st time merch creators
Great experience for a first draft. With some revisions the final design will be very professional.
I have been extremely impressed with my experience from ordering to final delivery. Custom Ink will have all my future printing business.
The quality of t-shirt material is great. Fast delivery and great customer service. I will definitely be using you guys again in the future.
I had a wonderful experience with Custom Ink. When there was something wrong with my order, they were fast in telling me, and gave me great options to get the image I want. They were patient with me and tried to help me with saving money. With everything from the product and the service, I highly recommend this to everyone!
Overall other than shirt being uncomfortable, all good.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.