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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Andrew V.
California
1 review
0 helpful votes
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Overall I am please with the process, the execution on the product was slightly upsetting. I would of been perfectly pleased if the color of the shirt would of reflected on the proof. I choose the product because of the different shade of color it came in. But I could of just picked the cheaper option due to the color being the same.

Date of experience: September 3, 2020
Carol A.
California
1 review
0 helpful votes
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Great printing and fast shipping! Overall a great experience with Customink!

Date of experience: September 3, 2020
Michelle U.
California
1 review
0 helpful votes
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Ordering was great, easy. Timing of getting the product was great--much earlier than expected. But the actual quality is not good. Stains, watermarks and the picture isn't right.

Date of experience: September 3, 2020
Stephanie D.
California
1 review
0 helpful votes
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I have recently ordered from another company for a personalized item. My experience with Custom Ink was by far a much more pleasant experience. I will definitely order from this company again!

Date of experience: September 3, 2020
Jessica Y.
California
1 review
0 helpful votes
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Loved being able to design my shirt online. It was so easy. That combined with fast shipping and great quality makes me a very satisfied customer!

Date of experience: September 3, 2020
Sandra E.
California
1 review
0 helpful votes
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Absolutely love the outcome of my design! You guys really make designs come to life! I was so excited. Thank you!

Date of experience: September 3, 2020
Ruth Q.
California
1 review
0 helpful votes
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The website made the preview look better than the actual product outcome.

Date of experience: September 3, 2020
Jessica I.
California
1 review
0 helpful votes
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Printing and shipping was very fast, the t shirt quality is great.

Date of experience: September 3, 2020
Cynthia J.
California
1 review
0 helpful votes
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Everyone who i spoke with was extremely helpful and beyond nice and willing to help me out.

Date of experience: September 3, 2020
Dan K.
California
1 review
0 helpful votes
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I loved every bit of this transaction. Customer service was great. Shout out to Blake for the help. The product exceeds expectations

Date of experience: September 3, 2020
Steve Q.
California
1 review
0 helpful votes
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I really like another shirt that dads bank is closed but I did not need 6 and I wanted it in blue but this one served the purpose.

Date of experience: September 3, 2020
Amy R.
California
1 review
0 helpful votes
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Besides those 2 damaged tees, the service was great as always. I have ordered a few times, and have always been happy with my purchase and the service provided.

Date of experience: September 3, 2020
Robert W.
California
1 review
0 helpful votes
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Just wanted to give a quick shout out to Zackary G- he went above and beyond my expectations with my order. He basically walked me through the whole process and guaranteed everything from start to finish. He was also able to accommodate my special requests and was incredibly diligent about communication. Great example of world class customer service!

Date of experience: September 3, 2020
Donna D.
California
1 review
0 helpful votes
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Ordering and receiving order was made easy and quick. The quality of the Gildan white shirts is not impressive since they shrank a whole size after drying. Sweatshirts run extremely small so I would order larger than needed. Yellow shirts did not shrink however the color bleeds in the wash. So now I have other clothes that are ruined.

Date of experience: September 3, 2020
Richard F.
California
1 review
0 helpful votes
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Custom ink customer service is excellent! Products are great for 1st time merch creators

Date of experience: September 3, 2020
Kathleen S.
California
1 review
0 helpful votes
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Great experience for a first draft. With some revisions the final design will be very professional.

Date of experience: September 3, 2020
Tom L.
California
1 review
0 helpful votes
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I have been extremely impressed with my experience from ordering to final delivery. Custom Ink will have all my future printing business.

Date of experience: September 3, 2020
Dorothy A.
California
1 review
0 helpful votes
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The quality of t-shirt material is great. Fast delivery and great customer service. I will definitely be using you guys again in the future.

Date of experience: September 3, 2020
Maria U.
California
1 review
0 helpful votes
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I had a wonderful experience with Custom Ink. When there was something wrong with my order, they were fast in telling me, and gave me great options to get the image I want. They were patient with me and tried to help me with saving money. With everything from the product and the service, I highly recommend this to everyone!

Date of experience: September 3, 2020
Tom Z.
California
1 review
0 helpful votes
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Overall other than shirt being uncomfortable, all good.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States