business logo of Custom Ink

Custom InkReviews 7,272

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey star
grey star
grey star
grey star
grey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
This company does not typically respond to reviews

We monitor reviews for authenticity

Kimberly X.
California
1 review
0 helpful votes
Follow Kimberly X.
Unfollow Kimberly X.
Share Review
Report Review

Printing was superb, however, more info on the fabric of the shirts should be displayed in order to make a better fabric choice

Date of experience: September 3, 2020
Robert H.
California
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

As always, top notch services and products. We will remain a customer for life!

Date of experience: September 3, 2020
Scott I.
California
1 review
0 helpful votes
Follow Scott I.
Unfollow Scott I.
Share Review
Report Review

I've been using custom ink for over 13 years, and I haven't had an issue with them one time! I love the customer control they give as far as customer creativity. Other sites are slim to none when it comes to clip art. The ability for me to overlap" my art is a very essential reason I use their site!

Date of experience: September 3, 2020
Steven L.
California
1 review
0 helpful votes
Follow Steven L.
Unfollow Steven L.
Share Review
Report Review

I absolutely love Custom Ink! From the simplicity of the dissing lab, to the outstanding customer service... it's a great experience. I'll be doing business with custom ink for a long time!

Date of experience: September 3, 2020
Daniel F.
California
1 review
0 helpful votes
Follow Daniel F.
Unfollow Daniel F.
Share Review
Report Review

My dad loved the shirt. He has worn it many times impressing his friends with it. I may have to order more.

Date of experience: September 3, 2020
Brian U.
California
1 review
0 helpful votes
Follow Brian U.
Unfollow Brian U.
Share Review
Report Review

Great customer service and the shirts came out perfect

Date of experience: September 3, 2020
Stephanie W.
California
1 review
0 helpful votes
Follow Stephanie W.
Unfollow Stephanie W.
Share Review
Report Review

We couldn't be happier with the shirts we ordered. They are beautiful! The ordering process was super easy, I was able to extend the date easily, and shipping was super fast. I requested expedited shipping, but they came even earlier than I expected! Great experience!

Date of experience: September 3, 2020
Martha S.
California
1 review
0 helpful votes
Follow Martha S.
Unfollow Martha S.
Share Review
Report Review

Service, price and customer service was fantastic. Merchandise arrived earlier and looks great

Date of experience: September 3, 2020
Diane E.
California
1 review
0 helpful votes
Follow Diane E.
Unfollow Diane E.
Share Review
Report Review

Seriously great customer service from Custom Ink! Their selection is great and website is top much but it was the service that stood out for me.

Date of experience: September 3, 2020
Paul J.
California
1 review
0 helpful votes
Follow Paul J.
Unfollow Paul J.
Share Review
Report Review

Always great service
August 5, 2020

Always great service. When we were doing a different project you sent us the art work for our logo. Appreciate all your work

Date of experience: September 3, 2020
Jason P.
California
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

This was an overall great experience, and the quality of the result exceeded my expectations. I'm so glad I know about Custom Ink now!

Date of experience: September 3, 2020
Jeff Z.
California
1 review
0 helpful votes
Follow Jeff Z.
Unfollow Jeff Z.
Share Review
Report Review

I enjoy the products that I have purchased so far. My next order will be for mask and hopefully everyone will enjoy those.

Date of experience: September 3, 2020
Peter S.
California
1 review
0 helpful votes
Follow Peter S.
Unfollow Peter S.
Share Review
Report Review

Customer service was excellent I will absolutely order from here again.

Date of experience: September 3, 2020
Scott U.
California
1 review
0 helpful votes
Follow Scott U.
Unfollow Scott U.
Share Review
Report Review

I spoke with a customer service rep that confirmed my requests - scale image to fit entire pocket - change recipient address name To Brian mecabe vs my name. Neither request were actually done and I paid $15 for shipping for a product that did not turn out how I expected it to.

Date of experience: September 3, 2020
Kimberly Q.
California
1 review
0 helpful votes
Follow Kimberly Q.
Unfollow Kimberly Q.
Share Review
Report Review

The custom face masks that we ordered for out team were easy to design and arrived fast! Now our staff will be protected while working and look great in our New Life masks!

Date of experience: September 3, 2020
Mark V.
California
1 review
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

Love it!
August 5, 2020

Love it! Great Customer Service! Fast shipping. Will be ordering again!

Date of experience: September 3, 2020
Kimberly F.
California
1 review
0 helpful votes
Follow Kimberly F.
Unfollow Kimberly F.
Share Review
Report Review

The shirts are beautiful. Received compliments on the design and its message. Will order again!

Date of experience: September 3, 2020
Kathleen J.
California
1 review
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

The user interface was fine, no concerns. Customer service was top notch.

Date of experience: September 3, 2020
Tom L.
California
1 review
0 helpful votes
Follow Tom L.
Unfollow Tom L.
Share Review
Report Review

If you want a custom shirt, use CUSTOM INK. I created my own unique design and have to say I'm 100% thrilled with the results. Perfect fit, good quality, wonderful reproduction of my custom design! I will be ordering more.

Date of experience: September 3, 2020
Melissa J.
California
1 review
0 helpful votes
Follow Melissa J.
Unfollow Melissa J.
Share Review
Report Review

Kinda, just a little pricey. Great product., Thanks; Uncle Tom

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States