CustomCanv.asReviews 6

Their website states 8-10 business days to process/ship order. It was 6 weeks (27 business days) and I hadnt received my order or a response to multiple emails, yet my credit card was charged the day I placed the order. I ended up successfully disputing the charge through my credit card company and ordered through another online site that had customer service numbers posted (this one does not, which is a huge flag!). I'm only left to ponder if this company went out of business or actively scams customers on occasion. I was a sucker for a good deal but ended up with a hassle for that decision. Should have researched reviews thoroughly before purchasing.

After months of over twenty-five orders, this company stopped returning paid orders and would not respond via any of the methods posted on their website. After a month of attempting to get a response to no avail; I later had to file a protest with paypal to have the sum of monies I paid for on two large orders that were never shipped. " I loved the work they did but became completely bitter with the lack of concern this company has for a customer like me who had done over a thousand dollars in business with them."

I originally ordered 4 canvas prints. 3 of which came out great. Unfortunately, the largest one had a printer fault line running across the middle of the print. I have made several attempts to get someone's attention from customcanv.as but to no avail. I asked just for a reprint twice and no response. I asked for a refund and no response. I even told them I was going to order more prints which was true but still no response. Great quality prints... Most of the time. Lousy customer service... consistently. 0 stars is too high of a rating. Whoops they owe me a star otherwise I can't submit my review!