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CSL PlasmaReviews 435

2.8

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CSL Plasma Reviews Summary

CSL Plasma has a rating of 2.8 stars from 435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 24th among Health Information sites.

service
206
value
160
shipping
67
returns
66
quality
130

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New York
1 review
0 helpful votes
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Great experience
March 31, 2023

It was a very welcoming atmosphere! It was quick and efficient. Clean. Deforest would recommend and return..

Date of experience: March 31, 2023
Arkansas
1 review
0 helpful votes
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Alontae Gardner
March 31, 2023

Most cleanliness business ever I have never had a problem at csl not be stuck or with customer services.

Date of experience: March 30, 2023
Illinois
1 review
0 helpful votes
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Very nice group of people and I will keep coming back and send others back too. I am very pleased with

Date of experience: March 30, 2023
Michigan
1 review
0 helpful votes
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First thing first, cleanliness nope… second dude let us sit the hell down. Third change your damn gloves. And the little vial they use to test your blood in the beginning. You should pull this out before you stick peoples fingers. If you stick everybody first and then reach into that bottle your contaminating the whole bottle now your sticking a contaminated stick to my open bloody finger. Yeh thats how i catch hep. I will go back to grifols where they pay more and have new machines that ain't loud as hell. Also one more thing dnt tell people they have crappy diets and that they dnt drink enough water. Your not a doctor and you dont know what you are talking about, you are just a phleb. Plus its just not professional sounding. Change your game up folks!

Date of experience: March 29, 2023
Florida
1 review
0 helpful votes
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Faith there front in lead manager is EXTREMELY RUDE HAS NO RESPECT FOR THE PEOPLE COMING IN. FEW OTHER LADIES IN THE FRONT I DONT NO THERE NAMES COMPLETELY A MESS.THE FAMILY BEFORE WAS AMAZING THIS NEW STAFF I WOULDN'T RECOMMEND GOING THERE AT ALL I RATHER TRAVEL NORTH FOR THERE ASSISTANCE

Date of experience: March 28, 2023
Colorado
1 review
0 helpful votes
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Bri was amazing
March 27, 2023

Had a great visit to CSL thinks to bri she was sweet very helpful are amazing at her job think bri for being amazing

Date of experience: March 27, 2023
Michigan
1 review
0 helpful votes
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Individual Worker
March 27, 2023

I have been going to CSL for a little over 5 months and one of the best phlebotomist there is Laura Shreve. Besides being professional in her performance, she is very personable and friendly. That brings the service (donation) up to a new level. Kudos to her.

Date of experience: March 26, 2023
Ohio
1 review
0 helpful votes
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CSL Plasma Medina Ohio
Don't go there places is under
Staff saw somebody sitting there for a half hour don't answer there phones if you have diabetes forget it they don't want you go find another CSL somewhere else try to one in Parma heights maybe you'll have more luck than the one in Medina Ohio.

Date of experience: March 14, 2023
Alabama
1 review
1 helpful vote
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I'll start this with the fact that I've only been twice and donated once but this review is of my best friend and her experience (which was 2 hours ago) who was EXTREMELY neglected. She donated for the first time TWO DAYS AGO and went back today to donate again and tested for low iron- TWICE. It being a 37 when the absolute minimum is 39. She asked if she should just go home and donate another day and the nurse said to get in the donor line and wait her turn. Once she got back there they insisted on sticking her back in the fresh hole regardless of the fact she wanted to use the other arm (their excuse was the machine was on that side and didn't offer to move her.) Once they stuck her she continuously had low blood flow causing the machine to beep. Nobody bothered to check on her until she was nauseous and fading in and out! (She did vomit) Not being 100% conscious and able to ask for help she kicked on the chair for attention and texted me to "come inside." I immediately tried to come in but the door was locked and no one would give me attention. I did make it in but nobody would tell me what was going on and made me feel as if I was being out of pocket. After about 10 mins I was told she "was being tended too." After another 5 mins I see her walking to me and she informed me that nobody was concerned for her rapidly declining condition. I am concerned for how they treat others that don't have people there or any medical knowledge. I AM EXTREMELY OUTRAGED AS TO HOW NEGLIGENT AND UNPROFESSIONAL THEY ARE TO THE DONOR AND THEIR FAMILIES. Your job isn't to just take whatever you want, the donor has rights! If you can't follow simple guidelines like the hemocrit test, then what the $#*! are you even qualified to do?

Date of experience: March 9, 2023
New York
1 review
0 helpful votes
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Csl plasma
March 8, 2023

I had a great time at csl plasma it was fast and the employees were nice my overall experience with csl plasma was great.

Date of experience: March 8, 2023
Florida
1 review
2 helpful votes
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Csl Plasma Wilton manners is horrible the mangers are rude they talk to the staff and donors like s**t
The manger of the center is a compulsive liar she's clueless to running a company.The bathrooms keeps overflowing while donors are in the center it's a health hazard I have pictures to provide proof they keep cutting down the donation pay it's horrible they always short staffing this place needs to close down

Date of experience: March 3, 2023
Florida
1 review
0 helpful votes
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CSL North Miami 545
March 2, 2023

I actually love this CSL location I've been to a few others but this one in particular has the best service, I never wait forever here and the staff is amazing. I recommend this location if you're close enough to go.
Rajeah Wilson

Date of experience: March 2, 2023
Missouri
1 review
0 helpful votes
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The staff at this location are professional and knowledgeable at what they do. They are kind and make you feel comfortable during the donation process. I have recommended numerous
Family and friends to donate at this location.

Randy Evans

Date of experience: February 26, 2023
Florida
1 review
0 helpful votes
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No trabajan
February 26, 2023

Es por eso que este sitio no progresa y además te roban el dinero y los puntos llevo 3 semana viniendo y no veo los puntos

Date of experience: February 26, 2023
South Carolina
1 review
3 helpful votes
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Lack of compassion
February 25, 2023

I just want to shout out to the Greenville sc techs, they were always very kind and attentive. Unfortunately, I helped my husband answer a question on the 360 app doner questionnaire. He was having issues reading it, he only has one eye and the other was irritated. I obviously pushed a wrong answer and he told them I helped him. This caused all kinds of upset, break in hippa laws, does not matter I have complete medical control for him, anyway they accused me of helping him today as well. Impossible as when he tried to bring up 360 it said see manager. They would not believe me or him. I told them I helped him twice once to show him how to use 360 and last Monday. Well they deferred us both permanently for me pushing an answer on 360. Shame, we are healthy seniors that really needed the income as we rescue animals. This was our vet bill money for our senior animals. Such foolishness, to be deferred for helping my own husband. No compassion.

Date of experience: February 25, 2023
Washington
1 review
0 helpful votes
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Very good
February 25, 2023

All my past visits have been all good experiences. The workers are very compassionate and care for my health.

Date of experience: February 25, 2023
Colorado
1 review
0 helpful votes
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Great Staff!
February 22, 2023

The staff at CSL Plasma in Ft. Gratiot, MI are absolutely awesome! Very professional and friendly! I highly reccomend them!

Date of experience: February 22, 2023
Texas
1 review
0 helpful votes
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Bad stickers and permently damaged outcomes are permently deferred for life! Bad Management cause when they're told what happened abou employees wrong decisions unfairly treatment! All are not bad thank God when I first came I was treated good by some and it just got worse and I ask that God forgive the bad stickers for permanent damage becaful who sticks you and right or wrong Management wil look out for the employees! I stopped going for 7 years to Com back to be deferred cause of bad stickers and I Love to help people who need blood and some time I just need the finances an I was not purchasing anything I was just trying to donate on I 35 and seminary in fort.worth

Date of experience: February 18, 2023
South Dakota
1 review
2 helpful votes
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Rip off
February 18, 2023

I have donated over 20 times and I have never got any rewards when I asked about it they said it starts now and all my other times don't count

Date of experience: February 18, 2023
New York
1 review
0 helpful votes
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Been coming here a year and always friendly great people always a good inviroment clean helpfully in and out most of the time will continue to come back

Date of experience: February 5, 2023