business logo of CSL Plasma

CSL PlasmaReviews 436

2.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CSL Plasma?
grey star
grey star
grey star
grey star
grey star

CSL Plasma Reviews Summary

CSL Plasma has a rating of 2.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 15th among Health Information sites.

service
206
value
160
shipping
67
returns
66
quality
130

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Keishia W.
Unfollow Keishia W.
Share Review
Report Review

More for payout
July 1, 2023

They payout has significantly decreased over time and it's sad. The payout should be more at least 100 every time with 150 being what you get the 1st two times donating

Date of experience: July 1, 2023
Missouri
1 review
0 helpful votes
Follow Nick H.
Unfollow Nick H.
Share Review
Report Review

Been several times
June 28, 2023

Everyone is always nice. The facility is always clean. It's been a good experience. They do thier best to get you in and out as quick as possible.

Date of experience: June 28, 2023
North Carolina
1 review
2 helpful votes
Follow Laverne P.
Unfollow Laverne P.
Share Review
Report Review

I tried donating, and was denied due to my blood pressure and told to come back the next day. Second day told the same thing. Third day I was given a form for my doctor and told I could not return without it.

They could have given me this the first or second time, or at least have told me what the blood pressure parameters are. They tell you about drug use and sexuality disqualifiers, but no info regarding parameters for blood pressure.

The "manager" was full of crap and unable to explain why this information was not available, and simply kept repeating herself about nonsense that was not my concern. The nurse mentioned an "inconvenience fee" that they could have given me, but the "manager" denied it, saying this was part of the process.

The drug use and sex partner screening is a joke. They will continue to cater to the obvious drug-addicts and prostitutes that frequent this place. Looking at their clientele, I hope I never NEED plasma.

Stay healthy, and STAY AWAY.

Date of experience: June 22, 2023
Massachusetts
1 review
0 helpful votes
Follow Christina F.
Unfollow Christina F.
Share Review
Report Review

The best people
June 22, 2023

They are so friendly and gentle it's like home.very well cared for and respected I wouldn't change it for the world

Date of experience: June 22, 2023
Florida
1 review
1 helpful vote
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

Joe is awesome
June 14, 2023

CSL plasma is super clean. Staff is very professional and polite. Always greeted with a smile. The phlebotomists are very caring and always on top of things. Today my phlebotomist was Joe. He is very professional, with a good bed side manner. Usually I expect a pinch when the gaug needle is stuck in my arm, but not with Joe! Every time he sticks me I don't feel a thing! Joe is aces!

Date of experience: June 12, 2023
Georgia
1 review
1 helpful vote
Follow Renee B.
Unfollow Renee B.
Share Review
Report Review

"The staff was incredibly welcoming and friendly. I've had a good experience each time donating plasma.

Date of experience: May 27, 2023
Washington
1 review
0 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Share Review
Report Review

It's a nice facility, clean and the staff are friendly. They make you feel at home. I recommend the gresham glossy location

Date of experience: May 24, 2023
Pennsylvania
1 review
0 helpful votes
Follow Trouble Y.
Unfollow Trouble Y.
Share Review
Report Review

Csl review
May 24, 2023

Excellent place, staff wonderful, clean environment, fast pace, respectful employees, but no Twix lol

Date of experience: May 23, 2023
Pennsylvania
1 review
0 helpful votes
Follow Michelle F.
Unfollow Michelle F.
Share Review
Report Review

Angela Wood at CSL is so nice and does a great job. She knows what she's doing. She's always smiling. I enjoy going to see her she's so pleasant. Others also like mo, massiel, jill, kofi are so nice and professional. I really enjoy going there. And the place is always clean including the bathrooms.

Date of experience: May 21, 2023
Florida
1 review
0 helpful votes
Follow Lawrence W.
Unfollow Lawrence W.
Share Review
Report Review

Great work ethics
May 16, 2023

Fast process great staff very people friendly staff would recommend them over every other plasma place in orlando

Date of experience: May 16, 2023
District of Columbia
1 review
4 helpful votes
Follow T k.
Unfollow T k.
Share Review
Report Review

After my fourth time returning and jumping through their "Medical Hoops", I wasn't able to donate. Rushed to my doctor to have their paperwork signed and faxed back because,"our Doctor only comes on Friday at 6pm" was told he didn't sign it and we don't know why. It seems to me if you have my phone number and email address you would be able to let me know this instead of 4 consecutive times of telling me why not. I know there has to be better places then csl with better communication for their donors to go to.

STAY AWAY...

Date of experience: May 16, 2023
Pennsylvania
1 review
0 helpful votes
Follow Ralph S.
Unfollow Ralph S.
Share Review
Report Review

Csl
May 14, 2023

The people that work there is nice and kind and they talk to you and joke with your respect of you and they say hi

Date of experience: May 12, 2023
Georgia
1 review
0 helpful votes
Follow Kimberly R.
Unfollow Kimberly R.
Share Review
Report Review

Best in service!
May 13, 2023

I went to the Lawrenceville ga. Site and thy were knowledgeable and professional. More importantly they were friendly. Teetee, one of the managers is absolutely awesome. She goes the extra step to help. I appreciate her as well as the other staff.

Date of experience: May 11, 2023
Illinois
1 review
0 helpful votes
Follow Vickie M.
Unfollow Vickie M.
Share Review
Report Review

Review
May 6, 2023

Most of the time the people are friendly. I get in and out pretty quickly. They need more people to give.

Date of experience: May 6, 2023
Texas
1 review
4 helpful votes
Follow Chenel J.
Unfollow Chenel J.
Share Review
Report Review

CSL on bellfort St.in Houston Texas some employees are not courteous and sometimes refuse to give clients water or snack. Streetwalkers walk in off the street and take all the snacks.There are 2 Security officers are on duty the streetwalkers still take snacks from clients.waiting time is longer than need be because there are rows that supervisors dont open up,no explanation for clients?I've seen employees not wiping off beds.Machines for checking in most of the time are not Operable We have to wait for employees to fix it.Other plasma centers are. More hospital to clients!Not a pleasant center! Clients deserve Respect too!

Date of experience: May 4, 2023
Louisiana
1 review
0 helpful votes
Follow Destiny D.
Unfollow Destiny D.
Share Review
Report Review

Very helpful
April 24, 2023

The staff was very nice and friendly was made sure that I felt comfortable with the process. I would suggest CSL plasma for anybody.

Date of experience: April 24, 2023
Oregon
1 review
0 helpful votes
Follow Thomas C.
Unfollow Thomas C.
Share Review
Report Review

Upon going in for the first time I was a little hesitant however the staff at csl plasma center is very welcoming and easy to talk to there friendly and insure your comfortable threw the hole process.

Date of experience: April 20, 2023
Arizona
1 review
3 helpful votes
Follow Spencer W.
Unfollow Spencer W.
Share Review
Report Review

I have contacted their CS by phone 6 times and they've never even tried to solve the issue. It's cost me gaining any rewards points. A couple times I was told a work order was in and someone would contact me, over four months ago and still no call. So, I just stopped trying to get this fixed which is more than likely what they want.

Date of experience: April 15, 2023
Michigan
1 review
0 helpful votes
Follow Albert H.
Unfollow Albert H.
Share Review
Report Review

Customer review
April 13, 2023

Writing a Review the to let everyone know how satisfying I am with the experience I had a c s l plasma Southfield michigan from one to 5. I give them a five because of the great service.

Date of experience: April 12, 2023
Michigan
1 review
0 helpful votes
Follow Robin B.
Unfollow Robin B.
Share Review
Report Review

Donating
April 11, 2023

I love everyone here. They're friendly and know what they're doing. I haven't had any problems with my donations.

Date of experience: April 10, 2023