On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CSL Plasma has a rating of 2.7 stars from 436 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CSL Plasma most frequently mention new donor, blood pressure and second time. CSL Plasma ranks 15th among Health Information sites.
We monitor reviews for authenticity
They payout has significantly decreased over time and it's sad. The payout should be more at least 100 every time with 150 being what you get the 1st two times donating
Everyone is always nice. The facility is always clean. It's been a good experience. They do thier best to get you in and out as quick as possible.
I tried donating, and was denied due to my blood pressure and told to come back the next day. Second day told the same thing. Third day I was given a form for my doctor and told I could not return without it.
They could have given me this the first or second time, or at least have told me what the blood pressure parameters are. They tell you about drug use and sexuality disqualifiers, but no info regarding parameters for blood pressure.
The "manager" was full of crap and unable to explain why this information was not available, and simply kept repeating herself about nonsense that was not my concern. The nurse mentioned an "inconvenience fee" that they could have given me, but the "manager" denied it, saying this was part of the process.
The drug use and sex partner screening is a joke. They will continue to cater to the obvious drug-addicts and prostitutes that frequent this place. Looking at their clientele, I hope I never NEED plasma.
Stay healthy, and STAY AWAY.
They are so friendly and gentle it's like home.very well cared for and respected I wouldn't change it for the world
CSL plasma is super clean. Staff is very professional and polite. Always greeted with a smile. The phlebotomists are very caring and always on top of things. Today my phlebotomist was Joe. He is very professional, with a good bed side manner. Usually I expect a pinch when the gaug needle is stuck in my arm, but not with Joe! Every time he sticks me I don't feel a thing! Joe is aces!
"The staff was incredibly welcoming and friendly. I've had a good experience each time donating plasma.
It's a nice facility, clean and the staff are friendly. They make you feel at home. I recommend the gresham glossy location
Excellent place, staff wonderful, clean environment, fast pace, respectful employees, but no Twix lol
Angela Wood at CSL is so nice and does a great job. She knows what she's doing. She's always smiling. I enjoy going to see her she's so pleasant. Others also like mo, massiel, jill, kofi are so nice and professional. I really enjoy going there. And the place is always clean including the bathrooms.
Fast process great staff very people friendly staff would recommend them over every other plasma place in orlando
After my fourth time returning and jumping through their "Medical Hoops", I wasn't able to donate. Rushed to my doctor to have their paperwork signed and faxed back because,"our Doctor only comes on Friday at 6pm" was told he didn't sign it and we don't know why. It seems to me if you have my phone number and email address you would be able to let me know this instead of 4 consecutive times of telling me why not. I know there has to be better places then csl with better communication for their donors to go to.
STAY AWAY...
I went to the Lawrenceville ga. Site and thy were knowledgeable and professional. More importantly they were friendly. Teetee, one of the managers is absolutely awesome. She goes the extra step to help. I appreciate her as well as the other staff.
CSL on bellfort St.in Houston Texas some employees are not courteous and sometimes refuse to give clients water or snack. Streetwalkers walk in off the street and take all the snacks.There are 2 Security officers are on duty the streetwalkers still take snacks from clients.waiting time is longer than need be because there are rows that supervisors dont open up,no explanation for clients?I've seen employees not wiping off beds.Machines for checking in most of the time are not Operable We have to wait for employees to fix it.Other plasma centers are. More hospital to clients!Not a pleasant center! Clients deserve Respect too!
The staff was very nice and friendly was made sure that I felt comfortable with the process. I would suggest CSL plasma for anybody.
Upon going in for the first time I was a little hesitant however the staff at csl plasma center is very welcoming and easy to talk to there friendly and insure your comfortable threw the hole process.
I have contacted their CS by phone 6 times and they've never even tried to solve the issue. It's cost me gaining any rewards points. A couple times I was told a work order was in and someone would contact me, over four months ago and still no call. So, I just stopped trying to get this fixed which is more than likely what they want.
Writing a Review the to let everyone know how satisfying I am with the experience I had a c s l plasma Southfield michigan from one to 5. I give them a five because of the great service.
Answer: Difficult because they are under staffed and are more worried about getting a lunch break or complaining about the job on the flour.
Answer: Octapharma doesn't pay good the first time. To me anyway. I like grifols out South Nashville.
Answer: Because of the new donor fee. You'll get $100 to $150 on the first day. Then like 100 on your second donation. Did like 60 or 80 on the 3rd donation. It depends on your weight as to how much you are able to give and get paid for
Answer: The first second and third donation after that your money goes down significantly
Answer: It's both they pay out what they must to keep the doors open, and rip you off every chance they get. The split is less than fair and it's indeed unsanitary as there is rarely soap or sanitizer in the dispensers. Urine all over the floors as repairs are neglected.
Answer: Yes. Unless they have changed. You can go two days out the week. If you miss a day your pay goes down well mine did anyway.