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Craftsy has a rating of 2.01 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Craftsy most frequently mention customer service, and refund policy problems. Craftsy ranks 48th among Do It Yourself sites.
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I am still in my trial of a week, but I have been looking around a bit, watching some videos. Most of it is mainly for beginners, and I really miss all kinds of other craftsy or art stuff, like book binding, pottery, and printing. So, for me, probably not so workable. More a video version of Pinterest. But I like how friendly it looks.
I did the Black Friday deal because there were some courses I wanted to take. It said you get 8 free. Well the 8 free are very limited. The courses I wanted are still paid. There was no indication of this at sign up. Luckily I only spent $11.50 ($2.50 first then $9 to upgrade to gold) because if I paid the actual annual price I would be LIVID. Going to turn off that auto renew right now...
I got a discount on the membership. I loved the classes. But when the renewal time came I was going to cancel because I did not want to pay $99 because that a little pricey for me.So before the expiration date I decided to cancel. While I was canceling they offered me a $12 membership, great deal right? So I accepted the deal the updated my credit card info. They charged my card $99. Luckily my card blocked it and sent me a text, but now I have to wait for a new card. Customer service said they sent a email (they did not) they said they were taking the $99 the month prior a week before my expiration date from my old card I had on record. I checked my emails there was none. Now I have wait for new credit card because when I updated my card for the $12 renewal it tried to take the $99 instead. All I got was a Sorry. If you want to cancel your subscription do it at lease a month early because they are shady when it comes to the renewal.
Any of the material they filmed while under the bluprint branding is really great, but I've been with the 'new' craftsy for about 5 months and they haven't really added any new content as far as I can tell. Compared to some other creative subscriptions (I have an unlimited year long sub) this just feels kind of dated. I got a year long membership for a great price, which is good, because I would never pay full price for Craftsy. Some of their newer content are just these short little videos too, not really a class, which I think us kind of deceiving. I'm mostly taking drawing and painting classes, maybe some of the other content is updated more regularly? I have enjoyed a lot of content from Craftsy, just wish they would keep the fresh content coming, especially in the art category!
I don't like it that he have contests then don't pick out the winner and give them the specified prize. I entered photographs in the August Photography challenge and they never did post an announcement of a winner and my comment on facebook asking about it was taken down and not answered.
Some of the classes are great but others are a waste of money. They also have too many classes of the same exact thing, just a different instructor.
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