I own a small mechanic and decided it was time to build a website so I contacted Craftive Branding.At
The start they seemed nice and friendly and mentioned they could build a
Website that would be custom designed to my needs and would be easy to
Use. Well, that was not the case, Once I paid Craftive Branding
It took them 10 days to send through a design even though they mention
They send designs in 48 hours, the design they sent through was very
Basic, looked like a template, I wet onto their portfolio and could see
There were many websites using the same layout but they just change the
Pictures and colors, so not really custom designed to my disappointment.The
Website took 3 months to build, mind you thins is only a simple 5 page
Website with pictures about my business and a contact form, not sure why
It took them so long. When I finally did get the website log in
Details I could see the website was very hard to use, you needed to know
"basic coding" to update the website, well they told me at the start it
Would be drag and drop, so that was false advertising. I also
Notice the website sends out lots of spam emails through the contact
Form, when asked to fix they told me it was going to cost $199 to fix
Which I thought was ridicules as it would not need fixing in the first
Place if they did it correct. I am very disappointed with the
Service I received from Craftive Branding, I wish I did some research
First and saw all of the negative reviews they have online, they offer
No refunds and they also have no address listed on their website
craftivebranding.com.au
Craftive Branding has a rating of 3.3 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Craftive Branding ranks 753rd among Website Design sites.
Dear James,
We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.
Regards