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  • Craftive Branding

Overview

Craftive Branding has a rating of 3.3 stars from 21 reviews, indicating that most customers are generally satisfied with their purchases. Craftive Branding ranks 666th among Website Design sites.

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What reviewers want you to know

Positive highlights

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Critical highlights

  • I don't think "Chris Jones" is a real person also I suspect all of the 5 star reviews are fake.
How would you rate Craftive Branding?
Top Positive Review

“Thank You Team Craftive Branding”

Stephanie R.
3/5/19

Thank You Team Craftive Branding for creating such an amazing website for me. Indeed, their level of strategic thinking and creativity makes them stand out!

Top Critical Review

“Criminals”

Craig S.
12/8/20

Sold me fraudulent certifications. Refused to refund the money. Shut down the website when I complained. Everything is paid in full and now I have nothing.

Reviews (21)

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chris jones (3)
Thumbnail of user stephanier298
1 review
0 helpful votes
March 5th, 2019

Thank You Team Craftive Branding for creating such an amazing website for me. Indeed, their level of strategic thinking and creativity makes them stand out!

Thumbnail of user anastasiac40
1 review
0 helpful votes
March 9th, 2019

The tasks we've achieved together has made our team even more confident in the work we plan to do going forward with this company. It's clear that our success is their top priority. Craftive Branding came to the table with new ways of thinking that we hadn't employed before. I truly appreciate their attention to detail and their ability to explain the process in terms of a layman. Craftive Branding created a digital presence for us and has drawn in leads to our business. Since we've started working with Craftive Branding, I see an overall web traffic increase.

Thumbnail of user jessicam631
1 review
0 helpful votes
February 17th, 2019

I feel blessed when I received exceptional web and logo design services from the Craftive Branding platform. The team is very creative and offer creative ideas, unlike others who lack innovative skills. It's a great experience working with Craftive Branding and a huge relief. Will surely get back in future.

Thumbnail of user craigs628
2 reviews
1 helpful vote
December 8th, 2020

Sold me fraudulent certifications. Refused to refund the money. Shut down the website when I complained. Everything is paid in full and now I have nothing.

Thumbnail of user johnt960
2 reviews
7 helpful votes
April 20th, 2019

Please contact myself I am happy to tell you all about Craftive branding, I have 22 other people that are happy to let anyone know what this company has done to them also, they stole money from myself and will not refund it, they try to threaten you will legal action when all you are doing is telling the truth about them, I have an email stating they will "ruin my life for the $300 they scammed from me" which is now in the hands of my lawyers.

Thumbnail of user lillyp28
1 review
0 helpful votes
July 16th, 2019

Craftive branding is terrible, stay away from them. And do not trust fake positive reviews in here. Chris Jones is a fake name, and some others too, they tried to make it proffesional when mailing, but they are truly dogy and fake when I talked to them. They are disgusting lying from time to time and trying to rib me off. They asked more money before releasing the logo. Do not fall into the trap.

Thumbnail of user johnesh
1 review
1 helpful vote
February 12th, 2019

Craftive Branding exceptional services have changed my opinion regarding web designing and logo services and encourage me to procure high-quality logo services for my upcoming project.

Their staff was very creative, and I love how easily they go through the creative process.

Thumbnail of user shawnw151
2 reviews
0 helpful votes
April 14th, 2019

Our company urgently needed to develop a website to specifically cater to our business clients. We were glad to employ services of Craftive Branding who efficiently and effectively met our expectations.

The creative team designed a very interactive website which shows attention to detail. We are very impressed and would surely recommend their services.

Thumbnail of user patrickj113
1 review
0 helpful votes
April 11th, 2019

It was pleasing to work with the professional team of Craftive Branding. They did an amazing job to design the most remarkable logo for us. The team not only gave their trendy ideas but asked us for changes and kept us updated us till the final product.

We acknowledge them for their effort and ask others to consult them for brilliant logo designing

Thumbnail of user michaeld1179
1 review
0 helpful votes
April 17th, 2019

My experience with the professional team of Craftive Branding was outstanding. The team not only patiently entertained my requirements and requests but the animation delivered in the video was simply amazing. The quality of the video was superb and exactly portrayed what I had in mind. The entire team was very supportive, diligent and skilfully.

Thumbnail of user janed570
1 review
1 helpful vote
November 12th, 2019

BE VERY AWARE WITH THIS PEOPLE! They are very professional scammers that like to steel your money, after many months with them building the website and logo w asked them when was it going live, then they told us we had to by a portal and wanted 1200 more for 3 years of hosting, after many arguments "Samuel" which I don't think that even is the real guy name tells me his supervisor would talk to me, the so call supervisor begins by telling me why was this necessary but he would lower the price for the inconvenience to $800 which we told them "NO" since we had already paid for our website, few days later Samuel call again lowering to $400 for 3 years we should have not trusted them, I never had a good feeling about this people since the 1st time I spoke to the so called "Samuel"... I should have trusted my gut feeling. SO PLEASE, PLEASE, PLEASE BE AWARE THIS PEOPLE WILL TRICK YOU INTO SPENDING MORE AND MORE use wix.

Thumbnail of user sophiam84
1 review
1 helpful vote
April 18th, 2019

Craftive Branding designed an awesome logo for our company which defines the value of our organization. We acknowledge the suggestions, skill, and enthusiasm shown by the professional team of designers at Craftive Branding.

The logo is stylish, modern and vibrant and would surely be a success among our customers.

Thumbnail of user lindan218
2 reviews
0 helpful votes
March 14th, 2019

Through the implementation of safe strategies, Craftive Branding has helped our organization's preposition itself on Yahoo's, Google's, and Bing's rankings, making persuasive leaps up the digital ladder almost overnight.

In short, Craftive Branding has spared us the agony of a slow climb to the top. In a few short weeks, my organization grew to relish the top position for specific ad-words relevant to our industry, across multiple browsers.

With their suggestion to redevelop my website, Craftive Branding demonstrated a great understanding of content marketing. At their recommendation, I reassessed my content across several sides of redundancies, and in coordination with a partner, Craftive Branding re-constructed my site allowing more navigability, and a more value worthy, content efficient website.

Thumbnail of user juliec406
1 review
0 helpful votes
February 22nd, 2019

The task was professional, efficiently, and timely handled by Craftive Branding. We are a small company, and we do not have the luxury of shelling out a great deal on promotion, but it was under our budget and highly professional. Effectively done!

Thumbnail of user federict
1 review
1 helpful vote
May 17th, 2019

I have used their services and I must say that If you are looking for creating a dream brand presence then Craftive Branding will be your best partner. They deliver quality design and made my brand presence online.

Thumbnail of user danielj227
1 review
1 helpful vote
February 20th, 2019

I was astonished at the quality as well as the pace at which the logo was completed. I got five designs that were incredible to select from in 3 days. After receiving the final product, I was satisfied and did not require any changes.

Thumbnail of user jacintac5
1 review
0 helpful votes
July 8th, 2019

I purchased logo design...
I purchased logo design... they have just tried to blackmail me into paying an additonal $350 to get ownership of it. They thought I was stupid which was insulting. They claimed the additional fee was for IP Australia to register it and then when challenged still would not admit it was a crock of sh... and said they would release it when I had a signed certificate from IP Australia. If I had no knowledge about this stuff as others wouldn't they may have succeeded. What an unethical bunch of cons!

Thumbnail of user melj37
1 review
2 helpful votes
May 28th, 2019

Chris Jones (fake name) at Craftive Branding tried to upsell other products to me and when he couldn't he said I need to pay for the logo registration before he releases which is BS there is no such thing. Craftive Branding is Crafty Branding. These low life are scammers stay away. Don't believe the fake positive reviews.

Tip for consumers:
Do not pay any money to these scammers. Report them to your local government and the federal police. Get your bank to put through a dispute fraudulent transaction.

Products used:
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Thumbnail of user eoe
1 review
5 helpful votes
April 28th, 2019

Paid for a logo and never delivered! They won't give me the final logo until I pay another $299 which I refuse so Dwayne said will not give me anything. I requested for a refund but no one wants to talk to me. They're pointing fingers and not answering calls. Save yourself!

Thumbnail of user jamesd812
1 review
2 helpful votes
February 9th, 2019

I own a small mechanic and decided it was time to build a website so I contacted Craftive Branding.At
The start they seemed nice and friendly and mentioned they could build a
Website that would be custom designed to my needs and would be easy to
Use. Well, that was not the case, Once I paid Craftive Branding
It took them 10 days to send through a design even though they mention
They send designs in 48 hours, the design they sent through was very
Basic, looked like a template, I wet onto their portfolio and could see
There were many websites using the same layout but they just change the
Pictures and colors, so not really custom designed to my disappointment.The
Website took 3 months to build, mind you thins is only a simple 5 page
Website with pictures about my business and a contact form, not sure why
It took them so long. When I finally did get the website log in
Details I could see the website was very hard to use, you needed to know
"basic coding" to update the website, well they told me at the start it
Would be drag and drop, so that was false advertising. I also
Notice the website sends out lots of spam emails through the contact
Form, when asked to fix they told me it was going to cost $199 to fix
Which I thought was ridicules as it would not need fixing in the first
Place if they did it correct. I am very disappointed with the
Service I received from Craftive Branding, I wish I did some research
First and saw all of the negative reviews they have online, they offer
No refunds and they also have no address listed on their website
craftivebranding.com.au

Thumbnail of user jamesh1229
Craftive B. – Craftive Branding Rep

Dear James,

We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately.

Regards

Thumbnail of user kimd286
1 review
2 helpful votes
August 7th, 2019

Hi, by the time most people read these reviews its too late, they have already experienced the terrible business practices of Craftive Branding.
Our design studio Tangelo Creative has recently tried to assist a client of Craftive Branding in getting control of a website that Craftive was "building" for him. The client had paid A$2500. 00 for a website. This website was in fact just a theme from Theme Forrest that the client could have purchased himself for US $60.00. The only thing they had done was put his logo in the header. We then tried to gain control of this website from Craftive Branding, to gain control of the website they wanted another $350.00. We advised our client to cut his losses and run but unfortunately he paid the additional money and was given only limited access to the site. On inspection of the backend CMS nothing had been done to the original theme. None of the plugins had been installed or paid for, no work had been done on the navigation or shopping/payment set up.
In my opinion Craftive Branding should be put out of business for deceptive practices. I don't think "Chris Jones" is a real person also I suspect all of the 5 star reviews are fake.
I have reported Craftive to the ACCC. Hopefully they can put them out of business here in Australia at least. If you look at the attached picture there is at least a warning when you try to load www.craftivebranding.com.au

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From the business

Craftive branding is a web and graphic design agency, creating superior branding and identity designs; including logos, websites, promotion pages, banners, business cards and various other printed collateral and stationery designs.

Company Representative

Thumbnail of user jamesh1229
Craftive B.

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