CPAP.comReviews 1,469

Needed to return something I ordered by mistake, and what was even more interesting was that cpap.com had sent me extra product by mistake as well. Since I advised that the extra was received, I was awarded with no restocking fee, free shipping, and a discount on the new order I placed. This is just one of a number of great experiences with this company.

Called cpap.com to place my first order and was a little hesitant about ordering products for my husbands cpap machine. Brandy at clap.com was very knowledgable and so pleasant to talk to. She helped me place my order and made me feel very confident about the products I would be receiving.

I was incredibly surprised by how easy it was to order a CPAP machine from cpap.com! I'm used to ordering at a medical supply stores not being able to choose the product I wanted (read top rated) and paying a fortune. The prices I found were so much lower at cpap.com. I was able to find the machine I wanted, which was an upgrade to the one I had before. I found a full mask without the forehead support but with the headgear(!) and a discounted supplies package for all those little things you don't know you have to have for the machine to work. I went ahead and signed up for their newsletter which gave me 10% their already lower price and free shipping! I did have to upload my Rx from my doctor. It was one of the nurses at the office that suggested I look online to fine a cheaper price. I chatted with Katherine online and she was able to answer all of my questions. The only downer was since cpap.com is considered out of district for my insurance the amount I paid doesn't go towards my overall deductible, But hey the total price was still just over $100 of half what I would have paid at the durable medical goods supplier...

Katherine was a real person and helped me tremendously understand my options with the prescription. Would recommend this site to anyone looking for CPAP supplies. Prices were reasonable and straightforward.

I ordered a CPAP machine for my father-in-law to take overseas. I love how your able to order international from this site. I spoke to a lady named Brandy from costumer service about the voltage change and she was very helpful and really knowledgeable about the product. I was able to get all my questions answered from her.

Excellent service. Best prices. Shipped same day as ordered. I was very impressed. No delay in getting through.

I spoke with Brandy today and she was most helpful with my issue of a wrong item. A real Superstar!

I had purchased a new nasal pillows mask and a pack of 6 filters for my z1 cpap machine. Upon opening my package I received new mask and 1 packet of 2 filters missing 4 filters. Brandy a customer service agent answered quickly and sent not only the missing 4 missing filters for but 2 extra. Always have anxiety calling customer service being put on hold and transferred multiple times. Brandy made my week.

Needed parts and had a few questions. Brandy did a great job in giving me options to a few solutions.

Had some problems applying a discount code, but the customer representative (TREONNA) set me up in a second via their web chat. Great experience!

Treonna was very helpful in our live chat. She was professional, efficient, succinct with rapid, complete responses. She answered all my questions and I felt good about making a purchase from the site.

Called CPAP and talked to Brandy. She was very present, helpful and knowledgeable about product I needed. All business need more Brandy like persons.
Thanks

It was a breeze placing an order with Brandy at CPAP.COM. She is extremely friendly and responsive. Very Professional! CPAP.COM is the best for products and supplies. This is my second CPAP purchased through the company. They are much cheaper than alternative suppliers I have checked. Don't forget to get an inline filter as it really helps.

I would like to say thank you to Brandy for being so patient and really taking a look at the prescription sent so that I would have no issues getting my father's machine! It was so stressful for us to find where and I am glad cpap helped and took care of us right away. Thank Brandy for being so efficient!

I just ordered the Air mini by Resmed via a phone conversation. My agent, Brandy, was awesome!
Brandy was so pleasant and helpful to satisfy my needs. You should give her a raise! Because of Brandy's help, I ordered more items than just the one. I was very pleased with ordering through your company due to Brandy. Thank you so much!

Great customer Service, not a long wait time. Brandy listened to my concern/issue and resolved it promptly. Wish there were more people and customer service representatives like her.

Extremely pleased with cpap.com customer service. Easy online ordering, quick replies to emails and Brandy who I spoke with corrected an error I made without question. Great company!

I needed numerous CPAP supplies as my original supply parts were aging. The online service I received was quick and courteous. The representative located my supplies promptly. Thank you CPAP.com.