CPAP.comReviews 1,469

While awaiting an order, there was a mix up with my prescription. Chad was able to help me out super quick using their sms-chat function. As easy as sending a text. Got me resolved in minutes.

I spoke with Chad and he did an excellent job of answering my questions. I have been a longtime customer of CPAP.com and they never fail to provide the most up to date information and equipment. Thanks Chad for you help.

He is quick and smart on his response. CPAP.COM MUST BE PROUD OF ADRIAN. AN ASSET TO THE COMPANY. I HAVE TALKED TO HIM MORE THAN ONCE. ORDER NO. *******

Brandy T helped change an online order. Brandy was helpful, knowledgeable, and courteous. She provided the information I needed to feel comfortable with the order change.

After using CPAP.com for years, and receiving nothing but excellent advice when needed, and ease of ordering and returns - why would you do business with anyone else? CPAP.com is just the best out there.
Camyatta B helped me last time, and she was fabulous!

Awesome products and customer service. I had an issue with an order being processed twice. I used the online chat feature and they were able to take care of my issue quickly. I wish more companies we like this.

Customer service representative Chad was very prompt with his investigative response. Nice job! A welcomed experience.

Customer service was great for ordering. My husband bought the Z2 since his res med no longer worked and we needed to go on a trip. It worked the first night. It was only about 2 weeks later when we returned and he called about the problem. Apparently, the z2 was bought as is. So now we have to fix it. It doesn't make sense. The machine was defective. We were going to be a customer
No longer.

Representative was able to help me understand the reason that my order was in suspense and educated me on the order process at CPAP.com.

What a pleasant experience. It was so nice talking with someone who was not in a hurry to get you off the phone. These days it seems like most of the people you talk with are either in a big hurry or in another country and it is very difficult to understand them. Darryl was so pleasant and helpful. He took the time to help me and got me what I needed. That is a rare thing these days. Thank you Darryl! I really appreciated your help. And they price matched. What more could you ask for!

Frieda went out of the saying getting my order fulfilled. She was very patient. She was helpful in getting the product in a timely manner.

Thanks Chad for the CHAT help. Fast and done with little discussion. Really appreciate his help. Most chat folks are not much help.

I attempted to place an order but ran into address verification and could not proceed with my order. I contacted support for help and Erica got me squared away in less than 5 minutes. Thanks Erica!

I was having trouble with an order that was placed and I chatted with Chad and it only took a few minutes for him to resolve my problem and get my order back on track.

Wasn't sure exactly what I needed to order. The gal I talked to was very helpful, looked for the answer if she was not sure, gave suggestions, and useful information about the products I was looking at. The CPAP I bought was normally $1000, was $100 less on sale at this site.

Recently completed a purchase with CPAP.com. Great service through the ordering process and helpful when I had issues with my CPAP prescription. Closed that out today through Chat with Chad. Friendly and fast response. Would recommend them highly for your CPAP needs.