CPAP.comReviews 1,469

These folks are well informed and so helpful. Agnes helped me across the board in navigating the Rx and choosing among a range of options. If I could rate them and her higher I would.

I was happy to learn that they carry my respirator on stock. None of the in-network suppliers of my insurance had anything and the waitlists are, according to them, months to years long. I am happy to pay more with CPAP.com so I can get my respirator eight away, my OSA does not care for a waitlis.

Usually dealing with live chat on a website is a hassle, or they end up telling you that they don't have that information and need to call their phone number after all. Dealt with Kayla and she was very helpful and polite and was able to get me everything I needed.

Daryl was able to help me set up a return in a matter of minutes! Having this option and not having to wait on hold by phone or wait for an email response while still getting the feeling of personal attention to your matter is great!

Agnes was super efficient and handled my issues quickly and professionally. All done via web chat...

I had a problem with my order, and I did the live chat with Erica. She resolved my issue promptly and professionally. I was delighted with her help, and my order is on its way!

I had excellent service from Muzobanzi M today. He went above above and beyond in answering my questions. I had a question about the length of the cord to connect one of the solar panels CPAP.com sells for charging a battery you can use for your CPAP. He searched outside of the information that he had CPAP.com to try find out what I needed to know. He didn't find the answer, but I really appreciate the diligence he showed in looking for the answer! Thank you Muzobanzi M! All of the other questions I had were answered completely.

After a misunderstanding with an online order, the company contacted me to correct the problem. I spoke with Brandy, who was very pleasant and quickly rectified the issue!

The online agent (Kayla) was very helpful in managing my device. She answered all my questions thoroughly and clearly.

I have received great support from CPAP Customer Service,
Daryl provided great guidance and support in order to place my order adequately, this would be my second purchase with the C-PAP team.
Thank you

Iram Aguirre.

Kayla and Missy were so helpful in guiding me through my initial purchase of an APAP Machine and a trio of masks to set me up for the greatest comfort. It's been a crazy couple of weeks getting my diagnosis, follow-up tests and hunting down my Rx, but this final mile to get my setup was effortless thanks to that team!

Came to CPAP.com on recommendation of a friend that used to work in the the med equipment industry, and I will never go elsewhere.

Thanks Kayla and Missy!

I have used this company for many years for my CPAP stuff. They have always been super helpful, but today they went above and beyond. So I was silly and ordered the wrong mask, a kind I had not used in years. I did not notice my mistake, though, until I opened it. I chatted with Daryl on their website and he was able to refund me so I could buy the right mask. I did not even have mail in the old one. So amazing! Thank you for all you do, CPAP friends!

Daryl was extremely helpful in providing information on the AirMini CPAP machine and the new HumidX kit that's now available. I didn't think it was possible to add HumidX with a full face mask. Now you can!

Agnes at Cpap.com helped me with an order. Resolved the issue very efficiently and politely and it was refreshing to experience such good support.

I'm a new and confused customer. I didn't have all information when I called, customer service was very nice and helped me get what I needed.