CPAP.comReviews 1,469

I can't actually afford to get this machine right now and do know it is an exceptionally great machine. If the Nasara happens and the RV happens I will order it A S A P. Thank you and looking forward to an order soon. Thank you, sharon

Good assistance by Crystal and very helpful in hearing the issue and sending the adaptor hope its only the adaptor is the issue for the Resmed CPAP.
Thank you Crystal Appreciate your help.

They offer service where you can try out CPAP masks at home and can return within 30 days. Well, I ordered 3 of them at the same time, along with some other stuff. One didn't work out, but I've been too pre-occupied with other things that I missed the 30 day window. I contacted them, explained the situation, and they agreed to issue a refund for the one mask that didn't work out for me. I've been a customer off and on for over 10 years now and they do not disappoint.

They also have a community called cpaptalk.com that has been a wealth of information and resources as well.

Customer service was so great. Was trying to place an order online and just wanted some confirmation that what I was ordering would provide for my needs... Shawndria W was a perfect CS Representative... She walked me through what would work together, ensured I had all I would need, and actually placed the order for me to expedite and verify on the spot. I felt no Sales pressure only confident information. Shawndria was polite, informed, customer oriented and a pleasure to work with. I am actually excited and looking forward to my new travel machine arriving... strange but true! Thanks Shawndria!

Chad did very well in assisting me today. He wrote using good ole American Southern English. He was able to make complete sentences and was easy to understand. Atta boy to all involved in selecting Chad to host your chat lines. Need more southern English speakers

Daryl answered my request for information thoroughly, professionally and with a friendly manner. He had to do some searching to get the info I needed, and did so quickly. A great experience. He should be commended!

Fui atendido por Daryl, y quedé muy satisfecho con la ayuda que me brindó. Los pacientes del extranjero siempre necesitamos esa valiosa ayuda.

It was a pleasure chatting with Daryl regarding my existing prescription. He assured me it was still active and offered to put me in touch with a salesperson. He followed through as promised, and a couple of minutes later I was on the phone with Kayla, who quickly and efficiently hooked me up with a new cpap. The whole transaction, from start to finish, took no more than 15 minutes. They were very respectful of my time and they were friendly and helpful. Great job!

This company is awesome to deal with.
Last yr I had to get a new machine due to Phillips recall. Love the resmed machine.
Today I had to inquire about another mask Brandy was so helpful, and patient in answering all questions and concerns.
Thank you Brandy, I will be a returning customer.

Everything went smooth, Chad was ver helpful and handled everything quickly. I had no ploblems at all. Thank you!

I am new to CPAP therapy and had a lot of questions about what kind of attachments were right for me and compatible with my device. Agnes was incredibly helpful, providing direct links to the information I needed, being patient with all my questions, and even offered with placing my order. (She needs a raise or promotion!) this has been a great experience and I really appreciate all the great work and support I have received - before my machine arrives tomorrow!

I ordered a new cpap and realized as I pressed enter that my old address was on the account. Got on the chat and Agnes had everything resolved in minutes, let me know when order would ship, and assured me the proper pressures would be set up. Great Service!

Hats off to Daryl & Crystal for the great assistance with the new machine. We have been customers for many years and are extremely happy with the service we have received, especially since we are here in Canada!

I bought a machine from CPAP.com fifteen years ago. The machine worked amazingly well. This time I bought another one. All of my questions were answered promptly through the live chat. Thanks to Crystal for giving me useful suggestions.