CPAP.comReviews 1,469

I was shocked to find no filters for a Phillips Dream Station 2! I made my purchase on Amazon. Also, googling this brought plenty of other sellers.

I inquired the status of serial number registration of my CPAP unit to Philips recall campaign.
The response of the respondent, the name is Daryl, was excellent. Daryl explained me the current situation that CPAP.com already provided Philips with all the numbers and in addition, re-registered my information for further confirmation. Thanks, Daryl!

Daryl assisted me via live chat on the website. He was efficient, pleasant and resolved my issue in a flash!

Daryl helped me get refunded on shipping. It was super quick. He was very friendly and I was very impressed.

Viviana made the first purchase experience a very easy one. No fuss, no muss. Great first impression.

I had a ton of questions about the ResMed 11 and other products and Agnes nailed them all! Thank you so much. You rock!

Excellent customer service for abruptly solving my problem and sent them so fast to my home.
Thank you

I was very disappointed with CPAP.com when two time-sensitive orders were late. Agnes in Customer Service refunded my shipping fees and assured me that the most important of my two orders would arrive in time. I still don't understand why it will take nearly a month to deliver a single lightweight order for CPAP Mask Headgear, but at least Agnes and Customer Service helped me!

The Customer Service rep (Agnes) who handled my inquiry was thorough, professional and delivered great customer service!

Fantastic service from Mary at CPAP.COM. Phone was answered with NO wait time! She solved my problem immediately (allaying my mounting anxiety). And she was pleasant about it from start to finish. And I didn't even have to go through a whole series of phone menus. Fantastic! Thank you to CPAP.COM (and to Mary!).

I had a battery question and they answered quickly with good info. Good luck w cpap. Com over the years. Better to buy direct from cpap.com and skip insurance hassle which is often more expensive anyway with high copays.

Agnes did a great accelerating my order and answering all questions and checking status - thank you!

Daryl was very patient and stayed with me to run tests on my machine to diagnose what the issue maybe.

Mary B, my customer service contact was as good as there is! Outstanding service and professional!

I had one of the nicest experiences with a Customer Service Rep (her name is Mary) that I have ever had. The issue I was calling about was due to my own error but she handled it swiftly and painlessly. Great service. I would definitely recommend CPAP.COM.

My first experience using CPAP.com started with a chat with Chad. He was very helpful and knowledgeable and answered my questions promptly. Then, he turned me over to Kayla in customer service who also was very helpful. She was willing to look up my Rx that I sent in earlier and contacted the evaluators to get an answer on the validity of the Rx due to the date. I wasn't on hold very long and she was able to verify everything and I now have a new machine on the way! As I said, this is my first time using CPAP.com and I hope there are no problems with shipping. As long as everything goes well, I plan to use this company for shipment of supplies from here on out. They are so much easier and nicer to deal with then our local DME company, not to mention less expensive.