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Covers & AllReviews 25,231

4.6

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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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Washington
1 review
0 helpful votes
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Side Burner Cover
September 30, 2021

Shopping was easy. Shipment took about a week. Good quality materials and construction.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Great investment
September 30, 2021

Easy to order and top notch quality. Best investment you'll make in covers. Stop buying covers elsewhere.

Date of experience: September 30, 2021
California
1 review
0 helpful votes
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Wrong size, excellent quality
September 30, 2021

I am trying to contact this company to get my custom swamp cooler remade. I provided them the measurements needed, using the numbering scheme the ordering diagram provided. However, the width and depth portions of our cover came reversed, so it doesn't even begin to fit. The quality of the cover is great (which is why I give it 3 stars and not 0 stars)! I just need it to fit. I will upgrade my rating once the issue is resolved and I receive a cover that will fit.

Date of experience: September 30, 2021
Banner B. — Covers & All Rep
over a year old

Hello Brenda. Please accept our sincere apologies if there has been an error in fabricating your cover.

We passionately handcraft hundreds of covers each day by closely following the measurements and instructions provided. Admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.

Thank you for sharing the pictures of your cooler and a detailed document explaining the issue. Our Quality team will attend to your concern within 48 hours. Meanwhile, we would greatly appreciate if you could share these pictures as well:

1. A picture of the taffeta label sewn on an inside edge of the cover
2. Pictures of the cover (lying flat on the floor is also fine) showing the incorrect measurements with a tape measure

Minnesota
1 review
0 helpful votes
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Fire pit cover
September 30, 2021

We have a dog who loved to snoop around in the fire pit to get any branches we had placed in there. The cover has curtailed this activity.

Date of experience: September 30, 2021
Colorado
1 review
0 helpful votes
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A very satisfied skeptic
September 30, 2021

Process, production, time to receive and fit were awesome. I am always a bit skeptical when trying something like this online, especially custom covers, that I measured! It went as well as I could hope for. Covers look great on the L shaped sectional and fire pit table. They look durable as well, but we will have to see under the test of time and the high altitude Colorado sun.

Date of experience: September 30, 2021
Minnesota
1 review
0 helpful votes
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Table cover
September 30, 2021

Fits perfectly. Dimensions were exactly as requested.

Date of experience: September 30, 2021
Indiana
1 review
0 helpful votes
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Big Egg Cover
September 30, 2021

A great job and will use them again. Their attention to detail is unsurpassed.

Date of experience: September 30, 2021
Florida
2 reviews
0 helpful votes
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Boat Leaning Post Cover
September 30, 2021

Easy to use the web site. Excellent customer service and super quick shipping. Price blew other place away.

Date of experience: September 30, 2021
Kentucky
1 review
0 helpful votes
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L shape sofa.
September 30, 2021

Great fit and good quality. Just the color I wanted. Easy to take off and on.

Date of experience: September 30, 2021
California
2 reviews
0 helpful votes
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Rolling cart cover
September 29, 2021

My order was easy to place. I received emails telling me of the progress of my cover and the cover arrived very quickly.

Date of experience: September 29, 2021
California
2 reviews
0 helpful votes
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Quick turnaround, poor measurement
October 29, 2021

Our shopping experience was excellent. They delivered much earlier than promised. Unfortunately, the product was much bigger than what we ordered--88x88x48 instead of 77x77x48.

Date of experience: September 29, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Tom, We are sorry to note your disappointment with the cover received. We are pleased to hear that you have received the order on time and are happy with the material we offer. Our goal is to fabricate covers according to the order dimensions and as per your instructions. This is very unfortunate that you have received a cover with the incorrect dimensions. We have received your issue and the same has been forwarded to our quality department. They will investigate the issue and provide you the best possible resolution.

Tennessee
1 review
0 helpful votes
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Very satisfied
September 29, 2021

We love our covers they fit perfect! Easy to clean

Date of experience: September 29, 2021
Colorado
1 review
0 helpful votes
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There BBB rating is horrible. Can not get accredited. Do not stand by their product. Scam...
https://www.bbb.org/us/ga/lawrenceville/profile/protective-covers/covers-all-*******2000
So shipping was good. Wrinkles come out. We had them on for over a month and we noticed a wet spot on the bottom of the seat cushions. Lifted one up and it weighs 40 pounds. All 5 of the seat cushions had a pond sitting on the bottom of the covers. Either the water pools on top and seeps in through the seems or they leaked in through the zipper. Im thinking the seems. Not waterproof at all. Water does stay trapped inside very nicely. Waste of money. Seller has replied back stating sucks to be you. Have a 10% off coupon.

Date of experience: September 29, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Craig, We are sorry to note your disappointment with the cover received. We at Covers&All always work forward to offer products without compromising the quality of the material. The material you have selected for the cushion is suitable for the Shaded - Semi Shaded Areas same as stated over the website. We have received your complaint and the same has been forwarded to our quality department. They will investigate the issue and provide you the best possible resolution.

Texas
1 review
0 helpful votes
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GREAT COVER
September 29, 2021

Ordering process very easy to navigate, my cover arrived on time and is made very well.

Date of experience: September 29, 2021
Tennessee
1 review
0 helpful votes
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Grill Top Cover
October 29, 2021

Should have been several inches longer at bottom as stated to properly fit over grill top.

Date of experience: September 29, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Doug, Thank you for sharing your feedback. We at Covers&All always work forward to offer products at an affordable price without compromising the quality of the material.
As per your concern about cover size, we have fabricated the cover same as per your provided order dimensions. As stated over the website, we do provide the 1 to 2" leeway on the width and depth side for easy pull and pull out, however, we do not provide the leeway over the height. If you have any concerns, you can share them at feedback@coversandall.com with the images of the cover and taffeta label which is sewn inside the cover. Our team will investigate the issue and provide you the best possible solution as customer satisfaction is our topmost priority.

Colorado
1 review
0 helpful votes
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Very Satisfied
September 29, 2021

The custom cover fits perfectly! Received yesterday, no issues.

Date of experience: September 29, 2021
Colorado
1 review
0 helpful votes
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High quality fabric, great price
September 29, 2021

The quality of the covers are great. They fit perfect and the zippers are strong. The warranty is a little more complicated than expected

Date of experience: September 29, 2021
Louisiana
1 review
0 helpful votes
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One star customer service
October 28, 2021

Language barrier with custom service. They could not understand what I was requesting the several times I called.

Date of experience: September 28, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Holly, We are sorry for the inconvenience caused and apologize that our service does not meet your expectations. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.

Australia
1 review
0 helpful votes
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Just what i wanted
September 28, 2021

Easy ordering, fast delivery (which at the moment is rare)

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Great Cover
September 28, 2021

We recently ordered a new beverage cooler for our outdoor bar and needed a cover for it when not in use. Put in the dimensions and we got exactly what we ordered. It fit perfectly. Great quality and super fast shipping.

Date of experience: September 28, 2021