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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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California
1 review
0 helpful votes
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Picnic table and bench cover
September 28, 2021

Wonderful, Covers & all questioned my dimensions that I provided, they were right I forgot to included one the benches in my measurement. Thank you for catching my error. Cover fits perfect.

Date of experience: September 28, 2021
Colorado
1 review
0 helpful votes
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Island bbq cover
September 28, 2021

Very happy with product is great quality! The order process went well! There Team was easy to work with!

Date of experience: September 28, 2021
Florida
1 review
0 helpful votes
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Fire Pit Cover
September 28, 2021

Ordered with my measurements and fit perfectly with a little wiggle room to apply over fire pit with ease. Has draw strings to snug at the bottom to prevent blowing off if any winds. Well made product being new and now will put it to the test with the Florida weather.

Date of experience: September 28, 2021
District of Columbia
1 review
0 helpful votes
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Great customer service, great cover too
September 28, 2021

We ordered a cover for our chimney and needed it to be taller on one side and shorter on the other, because of our sloping roof. I spoke to someone at Covers&all who said yes, they could do that. I sent the measurements and a couple of photos, and within a day or two, their designer sent back a drawing to make sure they'd understood my explanation correctly. It looked good so I approved it, and a couple weeks later (with free shipping from India!), we got our chimney cover. It looks good and feels very well made. Before ordering, Covers&all had sent me a very nice collection of material samples (also free, including free shipping from India), since I didn't know which color would best work with our roof shingles. The brown is a little darker than I would prefer, but it was the closest match, and I really appreciated being able to see the real colors and feel the material choices ahead of time.

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Late arrival
October 28, 2021

I pats for expedited shipping yet it hasn't arrived.

Date of experience: September 28, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Davonda, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, we have no control over if the shipment gets delayed in transit. Additionally, Coversandall has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service.
As your satisfaction is a top priority for us and as an apology for missing the delivery date, we have initiated a refund request for the shipping amount. It might take 10 business days to get processed and reflect in your account. Meanwhile, we have contacted FedEx to deliver the package as soon as possible. If you have any other queries please feel free to contact our 24 X7 Customer support team via call or chat. We will be more than happy to assist you with the same.

California
1 review
0 helpful votes
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Wrong color!
September 28, 2021

Easy to order but the manufacturer sent the wrong color covers.

Date of experience: September 28, 2021
Banner B. — Covers & All Rep
over a year old

Hello Gary. We apologize if there has been an error in fabricating your custom cushion covers.

We passionately handcraft hundreds of custom covers each day. Admittedly, sometimes we make a mistake, however, we are firmly committed to making it right when given the opportunity and once the error is established.

The material selected for your covers is Cushion Rite Beige; we have added a thumbnail on the product page showing the shade. If this is not the color you received, could you please raise a ticket through your Coversandall account? Attaching a few pictures or a brief video clearly showing the problem will help us provide you prompt and accurate assistance.

Ohio
1 review
0 helpful votes
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Exactly what I was looking for
September 28, 2021

I needed to replace my old outdoor cushions. These were perfect. I was worried about measuring them myself but the new covers fit like a glove.

Date of experience: September 28, 2021
Illinois
1 review
0 helpful votes
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Delivery
September 28, 2021

Delivery came when it said and very nicely packaged

Date of experience: September 28, 2021
Texas
1 review
0 helpful votes
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Satisfied customer
September 28, 2021

No issues with ordering. Very easy. Came in exactly how I wanted.

Date of experience: September 28, 2021
Illinois
1 review
0 helpful votes
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Great product
September 28, 2021

Excellent quality and quick delivery.the measuring instructions are clear

Date of experience: September 28, 2021
Virginia
2 reviews
0 helpful votes
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Poor Fit Unusable
October 28, 2021

After giving tire size AND actual dimensions cover was HUGE. Very unsightly and looks low quality being so big with all of the wrinkles and extra material

Date of experience: September 28, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Leon, We are sorry to note your disappointment with the cover received.
We fabricated the cover as per the order dimensions and as we have mentioned over the website, we provide 1 to 2" leeway on the given width/depth dimensions for easy pull-in, pull-out. As you are already in touch with our quality team and requested a refund, to investigate further we request you to kindly share the images putting the measuring tape. Our team will look into that and will provide you the solution which you are looking for.

California
1 review
0 helpful votes
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Too big.
September 28, 2021

Ordering and delivery were fine. The 2" over size makes the fit a bit too large.

Date of experience: September 28, 2021
Banner B. — Covers & All Rep
over a year old

Hello John. Thank you for the rating and feedback.

As mentioned on the product page, we add 1" to 2" leeway on the given width/depth. We apologize if this has inconvenienced you, however this is done to ensure that you can put on and pull off the cover easily.

Kindly note for future reference that you can waive the leeway by mentioning this in the notes section. However, in such a scenario we are unable to guarantee the cover would fit.

If you have additional comments or questions, please feel welcome to write to us at feedback@coversandall.com

Washington
1 review
0 helpful votes
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Terry Tedder
September 27, 2021

Have purchased covers in the past from your company

Date of experience: September 27, 2021
Texas
1 review
0 helpful votes
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Outdoor kitchen cover
September 27, 2021

Amazingly fast, efficient and helpful! Highly recommended!

Date of experience: September 27, 2021
Louisiana
2 reviews
0 helpful votes
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Pellet caddy
September 27, 2021

Great item very pleased customer service was very helpful

Date of experience: September 27, 2021
Indiana
1 review
0 helpful votes
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When I contact Fed Ex with the tracking number it comes up not found. Will I be receiving the chair cover or not. I am a bit frustrated at this point. Can you track the product from you end and let me know when it should arrive?

The experience was self explanatory it did state I would receive A 20 percent discount on first order with e Mail address. I did not receive the discount.

Date of experience: September 27, 2021
Banner B. — Covers & All Rep
over a year old

Hello Gladys. Thank you for ordering with Coversandall and rating your buying experience.

We are sorry to learn that you were unable to avail the welcome discount. The discount is not applied automatically. To avail it, the code WELCOME20 needs to be entered on the Shopping Cart page (in the APPLY DISCOUNT field). This code is mentioned on our homepage and also on the welcome email. For more information on this offer, please see this page:

https://www.coversandall.com/welcome-offer

You can still use the code on your next order; it is valid for use once per user.

Our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order.

Ohio
1 review
0 helpful votes
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Delabar Pergola Cover Review
September 27, 2021

Appears good -- I think the logo is on the outside rather than inside based on the seams and grommets. I do not think it is a big deal. Everything else was fantastic.

Shipping was a little slow.

Date of experience: September 27, 2021
Banner B. — Covers & All Rep
over a year old

Hello Michael. Thank you for reviewing your recent purchase. We appreciate your feedback.

Per your order confirmation email the logo placement selected is 'Bottom'. As shown on the product page, this means it is printed on the inside of the cover.

We are sorry for any inconvenience caused due to the late delivery. Your order was dispatched on 16 September and should have reached you before the committed date of 22 September. Regrettably, despite using global shipping leaders DHL / FedEx / UPS for delivery, transit delay is outside our area of control.

We are glad you like the cover and look forward to delighting you with your next order! Thank you for choosing Coversandall.

New York
1 review
0 helpful votes
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Great Seat Covers
September 27, 2021

The material that the covers are made from is heavy duty. I liked that I could get covers custom made to fit my seats.

Date of experience: September 27, 2021
Colorado
1 review
0 helpful votes
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Online Purchase
September 27, 2021

Easy ordering process and received technical drawing to verify before manufacturing. Shipped and arrived early.

Date of experience: September 27, 2021
Illinois
1 review
0 helpful votes
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Winch cover
September 27, 2021

Cover is very well made and fast shipping. Great transaction. AAA+++

Date of experience: September 27, 2021