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Covers & AllReviews 25,229

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,837
shipping
332
quality
21,547
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Iowa
1 review
0 helpful votes
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Still not received
November 9, 2021

I can't tell you of I like the cover, I have yet to receive it. I paid extra to have it here by my husbands birthday on 10/7, and it still hasn't arrived!

Date of experience: October 10, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Jennifer, We apologize for the inconvenience caused to you. The review system is automated based on the set configuration. Unfortunately, due to a technical glitch, the link was sent to your registered email before the delivery. As per the tracking details, we have shipped out the product on time and it is in transit. We have already contacted Fedex for the earliest delivery. Our support team will contact you soon to give you the resolution. Rest assured, we have highlighted this to our tech team and they are reviewing the details and will resolve the issue at the earliest. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

Pennsylvania
2 reviews
0 helpful votes
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Great fit and well made
October 10, 2021

Quick and easy lay out to order telling where your sizes should come from.

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Outstanding, once again!
October 10, 2021
Updated review

Second time ordering. Great process and pricing! We love the quality, accuracy and service that Covers&All provides. Couldn't be happier.

Date of experience: October 10, 2021

Easy and clear ordering
September 6, 2021
Previous review

Easy and clear ordering. Now, to see if the product measures up.

Date of experience: September 6, 2021
Indiana
1 review
0 helpful votes
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Great product
October 10, 2021

Very easy to order. Sizing instructions easy to follow. Was given updates on shipping which arrived on time. Really happy with quality of material and fit. Would definitely recommend.

Date of experience: October 10, 2021
South Carolina
1 review
0 helpful votes
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I would recommend this service to anyway. The papers are of great quality and the response time is great! I would recommend this service to anyone.

Date of experience: October 9, 2021
California
1 review
0 helpful votes
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Great Fire Pit cover!
October 9, 2021

So pleased with my experience with Covers & All. I needed a cover for my custom build fire pit, and found an amazing cover, at a great price on the website! The cover was easy to order, it arrived quickly and I am so impressed with the quality and the look of the cover. Highly recommend!

Date of experience: October 9, 2021
Illinois
1 review
0 helpful votes
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Great product
October 9, 2021

Product fits as expected, no trouble with shipping. Very gator with the material

Date of experience: October 9, 2021
Hawaii
1 review
0 helpful votes
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Owner
October 9, 2021

Great they want to do it right and kept redoint the drawings till it was perfect

Date of experience: October 9, 2021
Louisiana
1 review
0 helpful votes
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Great quality!
October 9, 2021

Beautifully made, surprisingly great quality! Heavy duty fabric. Very pleased with product..

Date of experience: October 9, 2021
Michigan
1 review
0 helpful votes
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High Quality Material
October 9, 2021

While the cover took quite a while to arrive, it was worth the wait. My specified measurements were perfect; the workmanship was top notch, and the cover fit like a glove over my portable generator. Also, I was very impressed with the high quality of the material used for the cover.

Date of experience: October 9, 2021
New Jersey
1 review
0 helpful votes
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Useless without grommets
October 9, 2021

The cover itself is well made and fit perfectly. After I ordered I called to make sure grommets came on the cover and not an add on feature. Well I should have been more specific because I was told yes, but didn't ask specifically how many. There were only four grommets on my cover, which makes it really really useless.

Date of experience: October 9, 2021
Massachusetts
1 review
0 helpful votes
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Great fire pit cover
October 8, 2021

Great, cost effective cover at 1/3 the price of the cover offered by the manufacturer.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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A Perfect Fit
October 8, 2021

We are thrilled with the quality and craftsmanship of this cover. And all for a great price. We just ordered two more covers because we love it so much!

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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On October 1st or so we ordered a custom made cover for a couch in blue. Today, we get a swath of samples and a bill for around eleven dollars---no cover

Needless to say we will not be paying for it and you can send someone to the house if you want the damn things back as they are of zero value to us and we are still
Without our cover.

Date of experience: October 8, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Marvin, We sincerely apologize for the inconvenience caused to you. Upon checking the order details, we can see that the order is for the cushion cover. Unfortunately, we might have shipped out the free Swatch Kit instead of the covers. As you are already in touch with our quality team, they will check the details and revert you back within the next 10 to 12 Hours. If you have any concerns please feel free to reach our 24 x 7 customer support team via call or chat.

Virginia
1 review
0 helpful votes
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The Indiana University
October 8, 2021

The web site is specific, to the point, and makes the order fool proof. The first order discount is also much appreciated.

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
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Great experience
October 8, 2021

Ordered a cover for my swing mattress. Easy to order, received updates throughout the process and it arrived a week earlier than expected!

Great quality, great price!

Date of experience: October 8, 2021
New York
1 review
1 helpful vote
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BEWARE OF CANCELLING an ORDER!
November 7, 2021

I placed an order and tried to reach them the next day to cancel and was told by an automated phone service they use to call the next day. I did, and they refused to cancel my order placed 48 hours before on the premise that this custom cover is finished and packed for shipping, yet it will take 2 weeks to be delivered. Really? And despite the fact that I have been a substantial customer, that was meaningless.

Date of experience: October 8, 2021
Veeni M. — Covers & All Rep
over a year old

Hi sjayde, We are sorry for the inconvenience caused to you and also apologize that our service does not meet your expectation. We can certainly understand your concern however, there are certain policies and processes that we need to abide by. We always accept the changes before the order goes into production. Upon checking your last chat conversation and your concern regarding heat pumps, we have fabricated the cover with the split velcro for easy access so it might fulfill your requirements. If you face any issues after receiving the cover, you can contact our quality team at feedback@coversandall.com. Furthermore, delivery time depends upon the shipping method chosen by the customer and we prioritize the order as per that. We appreciate your business with Covers&all.

California
1 review
0 helpful votes
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Good product
October 8, 2021

Very easy to size and order items I needed. The product came earlier then expected Would suggest other people to use the web site to order there outside needs.

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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Cover is huge
October 8, 2021

Came from India? Even though the Company info shows Georgia info, when I checked tracking it came from India, and it is huge and crooked...

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
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Packaging made me somewhat concerned at first sight, once unrapping it kinda made sense it was probably the most cost effective way. Then the quality was unexpected! Stitching, material, zipper all great and almost as easy to put on as putting on a pillow case!
Solidly dope!
Thanks!

Date of experience: October 8, 2021