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Covers & AllReviews 25,227

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,836
shipping
332
quality
21,547
This company responds to reviews on average within 0 days

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Tennessee
1 review
0 helpful votes
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I ordered new cushions for my couch. The old ones were still good just too soft so I decided to order covers for the cushions. Now I have 2 new dog beds. Covers make fur removal easy & are sturdy enough to withstand dog use.

Date of experience: October 14, 2021
Arizona
1 review
0 helpful votes
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Covers
October 14, 2021

Very satisfied cover fit perfect. Shipping was fast and tracking was easy. Thank you,

Date of experience: October 14, 2021
Washington
1 review
0 helpful votes
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Very pleasant experience
November 13, 2021

I needed a special size cover and they came through with just what I needed in a very timely manner

Date of experience: October 14, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Richard, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience. We look forward to delighting you again with your next order!

California
1 review
0 helpful votes
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All Good
October 14, 2021

Easy ordering process, and the fit was perfect. The cover appears to be very durable.

Date of experience: October 14, 2021
Wisconsin
1 review
0 helpful votes
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Great product and service
October 14, 2021

I was more than pleased with the attention to detail that the Covers & All staff offered. They went above and beyond to make sure the product I received would work for the intended application and followed up accordingly. I would highly recommend the company..

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Perfect fit
October 14, 2021

Did my measurements ordered and that was it very easy and delivery was fast. Very happy. Getting alot of compliments of table cover.

Date of experience: October 14, 2021
Washington
1 review
0 helpful votes
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Very disappointed
November 13, 2021

I ordered a 9 ft sail from you guys, paid up front, and you sent a sail that won't even cover a dog house. You are not even sending me what I ordered without charging me again.
You made the mistake and I have to pay for? No way I will never order or recommend this $#*!ty company again.

Date of experience: October 14, 2021
Veeni M. — Covers & All Rep
over a year old

Hi William, We are extremely sorry to note your disappointment with the product received. We have fabricated the sunshade same as per the provided order dimensions. However, upon checking the order details it seems like you have ordered the product with the by default website dimensions. Which we have just shown just for reference, as we provide the custom size product, customer can enter their own dimensions as per their requirement. We can certainly understand your concern and customer satisfaction is our priority, the best possible that we can offer is a 25% discount on the cover cost if you wish to reorder with a revised dimension.

Texas
2 reviews
5 helpful votes
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Would order again when needed
October 14, 2021

Other than initially having difficulty with returning emails regarding sizing, all went well. Phone calls resolved any issues. Received my fountain cover within a timely period and is exactly what I expected.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Great and unexpectedly easy process!
October 14, 2021

I randomly found this website last minute so I was a bit skeptical at first. I have been thoroughly happy with the entire process. It was very easy to do online, great price, great material and they arrived early! Very pleased with my entire order and entire experience! They fit great too!

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Happy with product and service.
October 14, 2021

The product was high quality and delivered in the time promised.

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
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Great covers. Great service.
October 14, 2021

Easy to measure and send on the website. Received great quality covers and very pleased. We'll see what other covers they are able to make for other items and may use the service again soon.

Date of experience: October 14, 2021
South Carolina
1 review
0 helpful votes
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Great product, fast turnaround
October 14, 2021

I ordered covers for an outdoor couch. I was worried I may mess up the measurements, but Measurements were simple, well explained and the covers came perfect. The material is great, service was fast and at a good price. Will order more.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Custom cover
October 14, 2021

High quality product, fast delivery. They responded to my initial order by sending a drawing with the measurements to make sure they got it right.

Date of experience: October 14, 2021
Virginia
1 review
0 helpful votes
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Couch Covers
October 14, 2021

Asked for ties on the end of cover and came on the short end of cover and is not usable.

Date of experience: October 14, 2021
Florida
2 reviews
0 helpful votes
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Love them
October 15, 2021

They did a wonderful job. They look great and fit perfect! Received my order on time. Would purchase from them again.

Date of experience: October 14, 2021
North Carolina
1 review
0 helpful votes
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Quality product but shipping a pain
October 14, 2021

The grill covers we ordered fit our grills great and appear to be made very well. My only complaint is that we had to have someone sign for the package to be delivered, which resulted in an delay of delivery after waiting for this product to be shipped from India. Having to sign for a $40 package makes no sense.

Date of experience: October 14, 2021
North Carolina
1 review
0 helpful votes
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Placed a order and the following day tried to make changes. They said can't do it even though it was the following day. I tried to cancel order and they said no or they can cancel it but I will still have to pay for 60% of the product. Totally don't make since. I'd NEVER order from them again. And the item is not as good as they make it to be.

Date of experience: October 14, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Douglas, We are sorry for the inconvenience caused and also apologize that our service did not meet your expectation. As per your concern regards to the order changes, upon placing an order an immediate confirmation is sent to the customer's registered email address which consists of all the order details including the time limit for the order changes, customer can request a change within 2 hours of placing the order via phone or chat. Post 2 hours, we can accommodate the changes in the order provided that it is not in production. As per the order record; we can see that when you have contacted us, the order was already in production and the material has already been cut as per your order requirement.

California
1 review
0 helpful votes
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No Delivery-Never Came
November 13, 2021

My products have not been delivered
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want
$#*! you I'll write 20 words if I want

Date of experience: October 14, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Theodore, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per the latest update, we can see that the order is already been delivered just a day after the scheduled delivery date. If you have any queries about the cover received, you can contact our quality team at feedaback@coversandall.com. They will check and provide you the best possible resolution for the same.

Pennsylvania
1 review
0 helpful votes
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Great quality and beautiful fit
October 14, 2021

Extremely easy from measuring to getting the order.

Date of experience: October 14, 2021
New Jersey
1 review
0 helpful votes
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Nice tarp
October 13, 2021

Fast shipping. Would buy again.
I bought one before.

Date of experience: October 13, 2021