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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The parcel got lost for five days between Tennessee and New Mexico but the customer assistance were very helpful. When the parcel arrived I found it to be of very good quality and beautifully made.
This company is not reputable. I just had a horrifying experience and they are not helpful at all and there is a complete lack of honesty on their part. I was extremely cautious as I know they are custom made. I called their customer support in India and the support person walked me through the order phone. We even stopped while I sent him pictures for clarification and to be sure there would be no mistakes. They mailed them out and there was a HUGE MISTAKE. The manager Jasper said I could do one of two things. I could CUT my existing chair cushions in half and insert them and that would work OR # 2 I could just put them over the front and as he said, " no one will know!" Are you joking? Every squirrel, rat, raccoon and bird will be building their nests in them within hours besides I paid up front for covers and I wanted my covers! This has been going on for weeks with no resolution. There are no conversations just e mails. Please run in the other direction and learn from my mistake!
Fair price for durable material and quality assembly. This cover fits like a glove. Very satisfied
Good product, made accurately to spec, arrived ahead of original expected by date.
This cover is made in India. I ordered a vinyl cover custom made. It took me over 1 hour to open it so that I could even begin to put it over my potting bench. I got inside of it and pushed as hard as I could with my body and legs and arms to get it open. I fell down once carrying it to the yard to work on opening it. It was ridiculous. It is too heavy to lift over the 3 tier potting bench by myself. I have to get a neighbor to help me.
I have rated them low because I had to attach a copy of proof of purchase which has personal information on it. I already had the order number. Just making it difficult.
Perfect fit, sturdy material, looks great, arrived ahead of time
I expected more overhang, without it the grommets are useless. I could only get it on inside out so we'll see if it lasts.
Hi Lynne, We are sorry to note your disappointment with the cover received. We have fabricated the cover same as per the provided order dimensions. As we understand the cover requirements deeply, in this particular product, we do provide 1" leeway over the height section so the elastic can work properly and help to hold the product. To investigate further we request you to share your concern with the images of the cover over the product and the taffeta label sewn inside the cover to feedback@coversandall.com. Our quality team will check and provide you the best possible resolution as customer satisfaction is our topmost priority.
Cannot get
Through on website to
Them. Disappointed with product
Hi Cynthia, We are sorry to note your disappointment with the cover received. Our business is to provide customize covers, we do not provide the foam for the same. As per your concern regards to the material color, we have shown all the material specifications with the picture on the website. Customers can select the same as per their requirements and also contact our 24 X 7 customer support team to get assistance. As we can see that you have already shared your concern with our quality team, they will check and provide you the best possible resolution as customer satisfaction is our topmost priority.
Location:
Lawrenceville, GA *******, USA
This is their "location", implying the factory is there... DECEPTION... MADE in India... SHIPPED from INDIA. I do not appreciate sending personal pictures to lying people!
Hi V, We are sorry to note your disappointment. We are a global business based in Georgia, all our covers are designed in Lawrenceville, GA, and manufactured in India. The same is stated over the website and promptly disclosed when inquired. We at Covers&All always work forward to offer products without compromising the quality of the material. If you have any queries you can always contact our quality team at feedback@coverdandall.com, will provide the best possible resolution as customer satisfaction is our topmost priority.
Was very happy with the cushion covers. Good quality, fast delivery.
This is my second order from Covers&all my first order arrived very quickly and very pleased with the quality of work, Thank you for the great workmanship and fast delivery
Hi Bo, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. We understand the customer's requirement and tried our best to make a cover same as per the order details. We are sorry to inform you due to some technical issue we have not received any email or query from your registered email address, name, or order number. We request you to please send it to feedback@coversandall.com. Our quality team will check and provide you the best possible resolution for the same as customer satisfaction is our topmost priority. Furthermore, you can always contact our 24 x 7 customer support team via call or chat.
Easy to order online, fast shipping and very pleased with the product!
The online process was well defined and they made it easy to specify the custom hutch cover and allow openings for feeding and heater wires. They reached out for clarification which was reassuring. I was pleasantly surprised at how quickly it was completed.
I needed 8 tent weights and found this site during my search. The site was easy to negotiate and the price was amazing. I was not disappointed with the quality and it arrived on the date they said it would.
The cover came before expected and fits perfectly. Unfortunately it was packaged poorly and is all wrinkled. The Coversandall feedback team is stating it's just the material but it was balled up when I opened it and if the material is the problem this should be advised on the site because I wolud not have purchased it and looked elsewhere. This is covering something inside my home and looks tacky. They told me to try and straighten it with a blow dryer but that I could possibly burn a hole in it because of the material. They have now offered some store credit but no thanks I will shop elsewhere if I need something in the future. It would have been better customer service to exchange for another material that does not wrinkle and if not available a partial refund maybe. No one mentioned I couldn't return this but I figured I cannot since it was a custom order but all the more reason to use better care. I got the cover max material and have attached what they tell you about the material and listed it below:
Cover Max
Highly durable, 12 Oz medium weighing material is resistant to water, UV rays, tear & abrasion, making it ideal for moderate weather conditions. Seamless fabric size up to 9.5 FT.
Easy to use website, good communication after I placed my order and the covers arrived when promised.
It's amazing whites transforms with these amazing cushion covers. I spend most of my time outside when I'm home on my patio, I am an interior designer and have sewn Many things in my life but never could I accomplish such detailed craftsmanship
I ordered five custom pieces from Covers & All and they're all extremely well made -- even better than I expected. I'm very please with all 5 pieces.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cynthia, We are sorry to note your disappointment with the cover received and apologize for the inconvenience caused. We at Covers&All always work forward to offer products without compromising the quality of the material. As per your concern regards to the weight, as we provide the customize cover weight will always depend upon the product dimensions. We have also provided the material specifications with the weight over the website so customers can get all the information very easily. As your satisfaction is a top priority for us and as an apology, we have provided 20% store credit to your account. You can utilize the same with your next purchase. If you are satisfied with the resolution, please share your input at reviews@groupbayport.com.