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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Despite providing multiple images and all dimensions I could not get their people to make the cover for my smoker. I provided the name brand and model. They asked for more information multiple times, to the point I thought I was being plunked. I had used them for others covers in the past and was disappointed with their lack of effort provide their product. Oh, and a coupon sent with another purchase just wasn't applicable to the next one.
The website states that they will add to the measured product dimensions when the product is made. That was not the case for my order and therefore the cover is useless.
Hi Joe, We are sorry to note your disappointment with the cover received. Upon checking the details, we have fabricated the cover the same as per the order dimensions and provided the standard leeway for the same. To investigate further, we request you to share your concern with the images of the cover over the product, images show the tape measurements from seam to seam and the taffeta label sewn inside the cover at feedback@coversandall.com. Our quality team will check and provide you the best possible resolution for the same as customer satisfaction is our priority.
Fairly easy to install the cover. Good interaction with the site as far as verifying the order and ease of replying to any changes.
I was repeatedly queried about the details of the piano keyboard I wanted to protect. I ordered a simple rectangle but the company noticed the keyboard had a more complex shape and requested more detailed dimensions to provide a more precise fit. We did this TWICE until every odd shape was accounted for. For the price, I was astounded at how attendant to detail the company was. I will be back!
Great, until I looked up site again, to give to a neighbor. And saw that If you bought 1 cover, you got 2nd for 50% off. I had purchaded 3 covers within 2 weeks prior. Because I like the covers so much, I gave her all the info and she will be purchasing covers.
Covers fit perfect, look great, quick shipping even on custom orders, will purchase again and refer to friends
Bad. Not delivered as scheduled. FedEx: fedex.com/t/*******527/en_US Your delivery is rescheduled to Mon, 10/18 by 4:30. Has been rescheduled AGAIN!
Hi Sue, We are sorry to note your disappointment regards to the delivery time and updates. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for their shipment process. Upon checking the order details we can see that the order has been delivered on the 15th of Oct, the same as per the shipping method and the delivery date has been committed at the time of placing an order. If you have any queries, please feel free to contact our 24 x 7 customer support team via call or chat. We will be more than happy to assist you with the same.
Just what i ordered and the fit perfect. I will be ordering again from covers and all.
I needed a cover that looked like a donut shape. I gave all of the measurements and they made a perfect one. Love it! I would definitely use them again.
Can't beat the price, thick fabric,
Beautiful color, I will definitely be using again!
Love the covers, great material, great zippers, fabric looks great and good quality
Had a problem with one of our measurements. They alerted us to this problem and it was quickly corrected. Good follow-up and service
Great product and great service. I ordered 2 seat covers and was so impressed with the first 2, I ordered 2 more and got a discount on the second order plus a free gift.
I drew a sketch of the cover I needed for my outdoor patio heater. I also uploaded pictures. Cover and All came back and suggested an even better approach. The material is of high quality and the finish is great.
Would have been a little easier if products similar to the big green egg were listed
Product fits my furniture perfectly. Was delivered quickly and appears to be good quality materials.
I ordered the cover giving the exact dimensions of the table knowing you'd add two inches but it ended up too tight. The table top is glass and it may end up tearing the cover when I try to get it on and off
Hi Wendy, We are sorry to note your disappointment with the cover received. Upon checking the details, we have fabricated the cover the same as per the order dimensions and provided the standard leeway for the same. To investigate further, we request you to share your concern with the images of the cover over the product, images show the tape measurements from seam to seam and the taffeta label sewn inside the cover at feedback@coversandall.com. Our quality team will check and provide you the best possible resolution for the same as customer satisfaction is our priority.
Your custom cover and chat functions are worthless. I don't need a depth on my cover but I'm required to enter something, then address it in comments. This is the second time i've tried to order. First time alert kept showing i needed to add some kind of number even though i entered the size. Then your chat agent insisted on knowing exactly what the alert said, grab a screen shot, etc. today demanded my name, email, and phone number. Really? To use chat?
Hi Randy, Please accept our apologies for any difficulties you faced while communicating with our support team. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor.
Furthermore, we fabricated the cover as per the order of the dimensions, thus in the custom covers product, we require the Height, Width and Depth. The name and email address were asked over chat because if for any reason chat got disconnected we can communicate with you over email. You can always deny if you are unsure of providing the information. We would still assist you promptly.
The website is easy to navigate to select the type of cover you need, measure accurately and pick the color and quality you want. I have a grill cover and a table cover which fit perfectly and are very durable.
I am very pleased with Covers and All and would use them again with no hesitation.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bradley, We are sorry for the inconvenience caused and apologize that our service does not meet your expectation. Upon checking the order we can see that the product which you have selected is not exactly the same as the product which you want to cover. We at covers&all always try our best to make the cover as per the product requirement. To get the cover customized, sometimes we do require certain additional information as per the unique product shape. However, brand and product details do not provide much information regards to the point-to-point measurements. If you face any such issues in the future please do not hesitate to request a supervisor's call. As per your concern regards to the coupon code, every offer at Covers&All is regulated by certain terms and conditions, the same mentioned either on email or on the website. Also, it has a time limit to apply a certain code. We can understand that these things can be frustrating at a time and we are extremely sorry for the same.