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Covers & AllReviews 25,229

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,837
shipping
332
quality
21,547
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Massachusetts
1 review
0 helpful votes
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Getting the job done
October 16, 2021

The best ever quality service and fast delivery this is second time ordering I would order again

Date of experience: October 16, 2021
Maryland
1 review
0 helpful votes
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Great Cover. Exact Fit.
October 16, 2021

The cover arrived and was an exact fit. Prior to accepting the order, the company reached out to verify the dimensions, catching a mistake on my part. The result was a perfect fit for my smoker. Outstanding customer service in my opinion!

The cover is will made, durable and high quality.

Date of experience: October 16, 2021
New York
1 review
0 helpful votes
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Totally Attention To Detail Oriented
October 16, 2021

The details of our firebox was not a simple chore to send along so the folks at Covers & All made an outstanding effort to get everything they needed from drawings and photos and careful questions as to the design. This took three different conversations via email with them and they were great to work with. Thank you

Date of experience: October 16, 2021
Florida
1 review
0 helpful votes
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Terrible company!
October 16, 2021

Website could explain items better.
Sent me wrong item and will not accept returns.

Date of experience: October 16, 2021
North Carolina
1 review
0 helpful votes
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This product was very easy to order and I received the product that I expected. They used expedited FedEx shipping which resulted the product arriving early and not delayed like the rest of the things I have coming FedEx. I would buy from this company again

Date of experience: October 16, 2021
New Jersey
1 review
0 helpful votes
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Beat expectations
October 16, 2021

Have purchased replacement covers for my outdoor furniture before and usually I'm disappointed. This time I was impressed with the quality and density of fabric, rugged zippers and excellent fit.

Date of experience: October 16, 2021
New York
1 review
0 helpful votes
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Nice snug fit
October 16, 2021

I ordered the blue fire pit cover for the winter and I was extremely pleased when it arrived. I am happy I selected the heavy grade plastic. I recommend this product 100%

Date of experience: October 16, 2021
Florida
1 review
0 helpful votes
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Fire table cover
October 16, 2021

Cover fit was perfect and material seems to be excellent quality. Service from my order to home arrival was less than two weeks and a few days sooner than the promised delivery date.

Date of experience: October 16, 2021
Florida
1 review
0 helpful votes
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Experience review
November 15, 2021

I still have not received the firewood stack cover.

Date of experience: October 16, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Robert, We apologize for the inconvenience caused to you. The review system is automated based on the set configuration. Unfortunately, due to a technical glitch, the link was sent to your registered email before the committed delivery date. Per the latest update, the package is at the destination facility and expected to be delivered by today same as per the scheduled delivery.

Rest assured, we have highlighted this to our tech team and they are reviewing the details and will resolve the issue at the earliest. If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Cover&all.

Michigan
2 reviews
0 helpful votes
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Easy, fast, detailed and a quality product that's worth the money

Date of experience: October 15, 2021
Vermont
1 review
0 helpful votes
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Not a reputable company
November 14, 2021

Curved sofa cover doesn't fit. I've reached out three times and have sent pictures and no one calls me back. This is not a reputable company. I would never recommend this company.

Date of experience: October 15, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Lou, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectation. We have fabricated the cover the same as per your provided dimensions and confirmation. We always try our best to provide fast and efficient service. However, in this instance, we failed to respond in a timely manner and we are extremely sorry for that. Upon checking the details, it appears that our quality team has reverted you back, we request you to check and respond to us so that we can investigate the issue and provide you the best possible resolution as customer satisfaction is our priority.

California
1 review
0 helpful votes
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Cushion covers
October 15, 2021

I was extremely happy with the service provided. They were on my order immediately, and asked clarifying questions, and wanted additional photos so that they would make exactly what I needed. They made no assumptions, which I really appreciated. They finished the cushion and pillow covers very fast, and I received the order quickly. As it turns out the new covers appear to be of a much better quality than the originals. I couldn't be happier!

Date of experience: October 15, 2021
Oregon
1 review
0 helpful votes
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New customer
October 15, 2021

My only experience with Covers & All was beyond excellent! I ordered a cover for a large cabinet I made for our deck on our Pacific shore home. The cover arrived promptly, it fit perfectly, had zero flaws, and the quality of the cover materials is much more substantial than I anticipated. I gave it a 5 star rating but it merits an extra star or more)!

Date of experience: October 15, 2021
Texas
1 review
0 helpful votes
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A Greatly Satisfied Customer
October 15, 2021

Excellent service, quality product at an affordable price! Will definitely recommend them to family and friends!

Date of experience: October 15, 2021
Illinois
1 review
0 helpful votes
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TV Cover review
October 15, 2021

Product came very fast and was exactly as described in the product information section. Very well made.

Date of experience: October 15, 2021
California
1 review
0 helpful votes
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Great Covers!
October 15, 2021

I am thrilled with my order! I have never order from Covers & All and how no idea the covers would be so well made. They are a great dark grey with zippers to clean easily.

Date of experience: October 15, 2021
Tennessee
1 review
0 helpful votes
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Perfect!
October 15, 2021

I've already placed one order and I love the product so much I'm placing another order!

Date of experience: October 15, 2021
California
2 reviews
0 helpful votes
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Easy and quick
October 15, 2021

Not complicated, they made sure your dimensions were correct and wanted a photo.

Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
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Great Product
October 15, 2021

I was very skeptical at first since these were custom AND so reasonably priced. They are better quality than the original covers I replaced. Will not hesitate to order again.

Date of experience: October 15, 2021
Ohio
1 review
0 helpful votes
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Nice Job
October 15, 2021

Very well made heavy materials and was made to my specifications. Also came in 6 or 7 days from Japan which impressed ME!.

Date of experience: October 15, 2021