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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Cover turned out perfectly. Size, appearance and quality all seem on the money.
Exactly what I was looking for to give a little shield from the afternoon sun
The design team was very thorough to confirm dimensions and send me a mock up diagram because my table had odd dimensions. The resulting cover fits my table perfectly. I can see the company values customer service and quality. I will order all future covers from them.
FED EX is Horrible. I paid a premium for delivery and it is late... yet I can get no information as to when it will be delivered. BUT also I have to be here to sign for the delivery. How can I do that when they can't tell me when it will be delivered?
In 50 years of my life this is the worst company that I've ever dealt with. They couldn't get any of the graphics or wanted. I went back-and-forth with them several times and to ensure I got the product in a timely fashion as I needed it for an event. They waste of time and the event came in past never got the product. It's companies not worth the over $600 I spent to get these curtains
Hi Vengavil, We sincerely apologize for the negative experience that you had with our service. This is definitely not the ideal experience we want our customers to have with Covers&All. We always try our best to exceed customer expectations by providing reliable products and an exemplary level of customer service, but in this instance, we failed due to a delay in the process. As per your conversation over the call, our executive has given an option to refuse the package and get a refund for the same. Upon checking the record, it seems like the package has been delivered to you. If you have any further concerns, you can reach our quality team at feedback@coversandall.com. They will provide the best possible solution for the same as customer satisfaction is our topmost priority.
The site has Clear instructions and easy edit ability.
Easy to make a custom order. The cover fits perfectly and the time from order to receiving it was very quick overall. Thank you.
Excellent experience, the agents who helped me were great. They straightened out an issue and kept me informed. Highly recommend this company.
Ordering details were made very simple and easy. Impressed with the companies website. Excellant fit and quality. Will reorder from this company if I ever need a custom cover made again. So satisfied and happy.
Very disappointed with the customer service and the attempt to correct a small issue.
Hi Styles, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectation. Upon checking the order, it seems like you have placed an order with the by default website dimensions which we have just shown for reference. As we provide the customize cover as per the product size and requirement, we do provide an option to add the custom size measurements over the website. As per the process, we have fabricated the cover the same as per your given order dimensions with the standard leeway. However, as per the provided images, the cover size and actual product size is differed by 2-5" on overall measurements. We have checked and review your concern, as per the latest update our team has provided the best possible resolution for the same.
I am very pleased that Covers & All offers an ample sized booklet of fabric samples. It was this gesture that made me choose to get my outdoor furniture covers with Covers & All. At first I was inclined to get them from one of your competitors whom a neighbor recommended. They also sent me fabric samples but they were quite small which made it difficult for me to determine what would work best for my furniture and also color matching. With larger pieces of swatch, it's easier to put two items side by side to color match.
It fit well and should protect the TV nicely. The product match the online pictures and came shipped on time.
I wanted one that was only 2 inches wider, both ways, than unit and your company will make one, just what I need
This would be the 3rd cover i have order from them. The quality of each cover is perfect. They are very easy to order from. The measurement instruction for custom orders are extremely easy to follow. I would hesitate to order from them again. They are highly recommend
While this cover is much more expensive than others you can buy, it seems like it will last a lot longer as well. The fabric is thick, and I expect it to be durable through the heat and cold in the Midwest. We have had cheaper covers that typically tear and fall apart within a year or two. This cover is a much better quality. The custom fit is great.
This the second time I've used Covers & All. Both times I've been very satisfied. Their drawings for my cover are detailed yet easy to read. The turnaround time is quick. The product is high quality. My first cover I've been using for several years now and it is holding up great!
Easy order and directions were easy and they even double check with you to make sure product fit
The measurements were so wrong its like it was done on purpose could not be worst
Hi Eric, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectation. Upon checking the details, we have fabricated the cover the same as per the order dimensions. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to check. As you have faced an issue and shared your concern with us, we request you to send your query with the images of the cover showing the seam to seam tape measurements and taffeta label sewn inside the cover at feedback@coversandall.com. Our quality team will investigate the issue and provide you the best possible resolution for the same as customer satisfaction is our priority.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wayne, We are sorry to note your disappointment regards to the delivery information. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. To get updated regard to the delivery information, you can always reach our 24x7 customer support team via call or chat. They will try their best to get the information from FedEx and update you for the same. As per the current record, the package has been delivered to you. As your satisfaction is a top priority for us and as an apology for missing the delivery date, we have initiated a refund request for the shipping amount. It might take 10 business days to get processed and reflect in your account.