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Covers & AllReviews 25,230

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
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New York
1 review
0 helpful votes
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Cover for air conditioner
October 19, 2021

Needed a cover to keep leaves and debris out of my air conditioner compressor which is outside … cover fit perfectly… I have ordered before from your company for a fire pit and that was also a perfect fit … will definitely order again if I need a cover. Gave your name to a friend and he also ordered a cover recently … he was happy also with cover he received

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Custom Shape Cushion Cover
October 19, 2021

Excellent materials and craftsmanship at a more than reasonable price.

Date of experience: October 19, 2021
Illinois
1 review
0 helpful votes
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So happy!
October 19, 2021

Easy to order, quick turn around, fantastic quality and they fit like a glove! So happy, would recommend to anyone.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Free sample pack
October 18, 2021

I got a free sample pack that arrive a week after I ordered. That's a great sample kit and I can tell it's not cheap to send it all the way from Indonesia to USA. Thank you so much.

Date of experience: October 18, 2021
District of Columbia
2 reviews
0 helpful votes
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Disappointed
November 17, 2021

It came later than I needed and the quality was not what I expected :(

Date of experience: October 18, 2021
Veeni M. Covers & All Rep
over a year old

Hi Nancy, We are sorry to note your disappointment with the cover received and apologize for the delay in delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per your concern regards to the quality, we have fabricated the cover same as per the order details. As your satisfaction is our priority, we request you to share your concern with our quality team at feedback@coverandall.com. They will check and provide you the best possible solution for the same.

Texas
1 review
0 helpful votes
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Pretty easy to order, we will see when I receive the products.

Date of experience: October 18, 2021
Vermont
2 reviews
0 helpful votes
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Excellent
October 18, 2021
Updated review

Great quality and always the right size (dimensions

Date of experience: October 18, 2021

Excellent service, on time and great product!
April 20, 2021
Previous review

Excellent service, on time and great product!

Date of experience: April 20, 2021
New Mexico
1 review
0 helpful votes
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Great product!
October 18, 2021

The cover was made as I specified and with quality materials. I am very pleased with my cover!

Date of experience: October 18, 2021
New York
1 review
0 helpful votes
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This is now the 2nd time we've ordered custom cushion covers from Covers & All, and we've been very happy with them both times! The first time we ordered a variety of sizes for the tiny home Sprinter van conversion we were building (they made great kitchen bench seat covers, which convert to a guest bed), and this time we ordered a cover for the remaining piece of foam we had from that project, and we've turned it into a dog bed for our pups! It's nice because the fabric is tough and water resistant, which works really well for both projects we've used the cushion covers for (water and spill resistant, and should hold up well with wet, muddy dogs). It's not the softest fabric, so I'll keep that in mind for future projects, but we were very happy with both orders so far. I'll be curious to see how it holds up to the abuses of our dogs, haha!

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Shipment delay
November 17, 2021

Shipment by FedEx requires a signature? Why?
I wasn't home and the package was not left at the house. The FedEx website states that it requires a signature. Ridiculous!
Now what? I can't wait at home all day for the package.
As the sender, please inform FedEx signature is not required, and leave the package at the front door!

Date of experience: October 18, 2021
Veeni M. Covers & All Rep
over a year old

Hi Tom, We are sorry to note your disappointment regards to the delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As per past experience, FedEx usually asks for the signature for security reasons. They can certainly leave the package if they will find any safe place to drop the same. As a recipient, you can always call and ask FedEx's local facility to drop the package at the front door. Meanwhile, we have contacted FedEx to deliver the package as soon as possible and also send a request to drop it at the front door if no one is available at the home.

New Jersey
1 review
0 helpful votes
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Great experience
October 18, 2021

Took pictures of item being covered and provided dimension. Arrived early quality material. Shipping cost a little pricey

Date of experience: October 18, 2021
Washington
1 review
0 helpful votes
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Fits like a glove!
October 18, 2021

Ordered a table cover using their order sheet. Received confirmation the next day and was later notified of shipping. Covers and All used FedEx and I received the cover earlier than the estimated delivery! Doesn't usually happen that way. Cover fits perfectly and is of highest quality. Couldn't be happier.

Date of experience: October 18, 2021
Ohio
1 review
0 helpful votes
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Good product!
October 18, 2021

These are quality covers and I was very pleased with the service.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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Patio Enclosure
October 18, 2021

Great product & service! Super easy to order & very happy with order time & shipping!

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Wow
October 18, 2021

Great service and delivered ahead of time, the covers fit all except one which I am sure was my measuring

Date of experience: October 18, 2021
Virginia
2 reviews
0 helpful votes
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Received within one week
October 18, 2021

I received my custom covers in less than a week and I am very impressed with the quality. Thank you!

Date of experience: October 18, 2021
Kentucky
1 review
0 helpful votes
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100% Satisfied!
October 18, 2021

Professional grade! I'll admit was a bit Leary ordering online. Company salesman called to confirm measurement, very polite and knowledgeable. I will be ordering another outside table cover. And I will pass this experience on to friends/family. THANK YOU VERY MUCH!

Date of experience: October 18, 2021
Washington
1 review
1 helpful vote
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Still waiting.
November 17, 2021

Going on 3 weeks. Received notification it was in US several days ago. No delivery estimate. Never heard of a company asking fo feedback before the item is even delivered.

Date of experience: October 18, 2021
Veeni M. Covers & All Rep
over a year old

Hi Ronald, We apologize for the inconvenience caused to you. The review system is automated based on the set configuration. Unfortunately, due to a technical glitch, the link was sent to your registered email before the delivery. Per the latest update, we can check that the order has been delivered on time same as per the committed delivery date at the time of placing an order. Furthermore, we use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and shipping service.
Rest assured, we have highlighted this to our tech team and they are reviewing the details and will resolve the issue at the earliest. If you face any such issues in the future, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.

Pennsylvania
1 review
0 helpful votes
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Stellar workmanship!
October 18, 2021
Updated review

Excellent products. Absolutely incredible workmanship. The hardware is excellent!

Date of experience: October 18, 2021

Amazing
October 18, 2021
Previous review

I am so pleased with my fire pit cover. Excellent fabric, excellent workmanship! Thanks.

Date of experience: October 18, 2021
Minnesota
1 review
0 helpful votes
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Exceptional quality and service
October 18, 2021

I needed a custom-size outdoor table cover for our Minnesota winters. The turnaround was fast, the quality of the fabric and the construction are exceptional. The price/value is very good. I would definitely recommend this company.

Date of experience: October 18, 2021