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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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California
1 review
0 helpful votes
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Easy and fast
October 26, 2021

Instructions were easy to follow, and my interaction with a person was prompt and helpful. Covers arrived before the promised date.

Date of experience: October 26, 2021
New York
1 review
0 helpful votes
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Excellent product!
October 26, 2021

Wow. You can't buy a tarp like this at one of the big box stores! I bought this tarp as a roof for a treehouse I built my grandkids. It's super well made and clearly very durable. The ordering process was simple and straightforward.

Date of experience: October 26, 2021
California
1 review
0 helpful votes
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New life for old chairs!
October 26, 2021

Easy to order and smooth check out! Such a great option for old chair cushions.

Date of experience: October 26, 2021
North Carolina
1 review
0 helpful votes
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Way oversized
November 25, 2021

I'm not sure if they mixed up inches and center meter or what but unusable at current double sized.

Date of experience: October 26, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Keith, We are sorry to note your disappointment with the cover received. The dimensions that customers need to provide are in inches same as mentioned on the product page just above the measurements section. We have fabricated the cover same as per the provided order dimensions. To investigate the issue further, we request you to share your concern with the images of the product, the cover showing an error, and the taffeta label sewn inside the cover at feedback@coversandall.com. Our quality team will investigate and provide you the best possible resolution for the same. If you have any other queries, please feel free to contact our customer support team via call or chat.

New Jersey
1 review
0 helpful votes
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Sturdy and Fast
October 26, 2021

Our custom cover arrived earlier than we expected.

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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CF
October 26, 2021

Product as expected, no complaints! Ordering was easy and deliver was quick, especially considering all of the delays in getting supplies during the pandemic.

Date of experience: October 26, 2021
Texas
1 review
0 helpful votes
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Wish I never bought from you
November 24, 2021

So terrible and customer service for a return that was your fault and I'm doing all your work just for me to most likely have you cut the measurements wrong again!

Date of experience: October 25, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Alison, We are sorry to note your disappointment with the cover received. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects but sometimes we do miss them. Upon checking the order record, we have fabricated the cover the same as per your provided order dimensions. We do not take returns as we are in custom business, the returned product will not be useful for us. The same is mentioned over the website. We will happy to provide you a replacement if the error is from our side. As you have shared your concern and we can see that you are already in touch with our quality team, they will investigate and provide the best possible resolution for the same as customer satisfaction is our priority. We will appreciate your cooperation to provide you the resolution.

California
1 review
0 helpful votes
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Hot tub cover
October 25, 2021

Their staff is Awesome very helpful great products

Date of experience: October 25, 2021
Connecticut
1 review
0 helpful votes
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Dog crate doghouse cover
October 25, 2021

Great expertise from company and employees, they were very helpful

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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Grill Cover
October 25, 2021

So far so good. Waiting on the cover to judge.
Cover does not fit like I expected. Cover drags the ground in front and rear.

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
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Patio Covers
October 25, 2021

The order arrived early. Covers are well made. The only issue is the color. I ordered light sand and they are purple grey. The company response to my inquiry is they would have sent swatches. I do not see that on the website, because I would have done so.

Date of experience: October 25, 2021
Utah
1 review
0 helpful votes
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Impressively custom
October 25, 2021

They took our instructions and sewed exactly what we wanted. Quick turn around.

Date of experience: October 25, 2021
Connecticut
1 review
0 helpful votes
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COV*******619
October 25, 2021

One of the two AC covers ordered is the wrong size. It should be 23 inches depth, not 18 as shown in the photo

Date of experience: October 25, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Stephen, We are sorry to note your disappointment. Upon checking the order, we have fabricated the cover same as per the provided order dimensions. As per the order record, we can see that our quality team has already provided the best possible resolution for the same. If you have any other queries, please feel free to contact our 24x7 custo9mer support team via call or chat. We look forward to delighting you again with your next order!

Kansas
1 review
0 helpful votes
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Great quality and service
October 25, 2021

Website was user friendly! The products fits perfectly and looks very durable! It came quicker than expected!

Date of experience: October 25, 2021
Pennsylvania
1 review
0 helpful votes
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Best covers
October 25, 2021

New covers are the second order received from Covers all and just as good as first order.
Material, measurements, and color first class.
Will recommend this company to friends and family and so happy we can buy Made In America products.

Date of experience: October 25, 2021
GB
1 review
0 helpful votes
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Our existing outdoor rattan corner sofa was looking a little tired and we tried dyeing all the seat and back cushions a darker and more fashionable grey - not the easiest thing to do and not achieving the outcome we had desired, either! I searched online for replacements and came across Covers & All which offered new outdoor cushion covers to bespoke dimensions. We ordered the fabric swatches, which arrived within a week.
The material covering we were tempted by was the "cushion rite charcoal gray" but on seeing the samples we instead favoured the "cushion fab light gray" which had a pleasant fabric look and feel and was less uniform with its woven style.
I measured and double checked the dimensions of our existing covers and submitted my order. The introductory customer discount was very welcomed, too.
Within only 2 weeks I had received my bespoke replacement cushions! An amazing turnaround!
We could not be happier. The new piped, box shaped covers are extremely well made and accurately sized and give our sofa a new lease of life.
Thank you Covers And All, we will certainly be recommending you to our friends and family and we have the book of swatches to hand around, too!

Date of experience: October 25, 2021
Florida
2 reviews
0 helpful votes
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Worse Company Ever
October 25, 2021

The product was misrepresented. I communicated with chat who said go to the website and file a "ticket". I went through all categories at the website and there was no apparent method to file a ticket.

Date of experience: October 25, 2021
New York
1 review
0 helpful votes
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None
November 24, 2021

I have not received these yet
==I have not received these yet I have not received these yetI have not received these yetI have not received these yetI have not received these yetI have not received these yet

Date of experience: October 25, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Marcia, We apologize for the inconvenience caused to you. The review system is automated based on the set configuration. Unfortunately, due to a technical glitch, the link was sent to your registered email before the committed delivery date. Upon checking the order, we can see that the cover has been delivered 2 days before the actual delivery date. As per the order recond, we have received your query. Our quality team will investigate and provide you the best possible resolution for the same. Rest assured, we have highlighted this to our tech team and they are reviewing the details and will resolve the issue at the earliest. We appreciate your time and business. Thank you for choosing Covers&all.

Colorado
1 review
0 helpful votes
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Good price good product
October 24, 2021

Good price and good website. Good price good product

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Cover is great - zipper in the back?
October 24, 2021

High quality material, and the custom logo looks great.
For some reason I thought the zipper would be on a corner, not directly in the back middle of the cover, which I can't access because my storage chest is backed up very close to a wall. Thankfully the cover is oversized by just enough to slide it on and off without too much difficulty.

Date of experience: October 24, 2021