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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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The website was easy to navigate and place the order. In addition, I received updates on the status of my order throughout the process.
I am so happy with my sink cover. It fits perfect! Very impressed. I would highly recommend this company.
Excellent quality, fit, workmanship, double zipper. On-time shipping.
Perfect shape cover for our needs. Easy site to navigate. Thank you!
Could not be happier - covers fit like a glove. Custom order - quick and easy!
It was fun and easy to get what I was wanting! Filling out this survey is more stressful!
Did not reply to email I sent asking about shipping. Did not realize product was being made and India and shipped. State shipping is only for "stocked" sizes. A little longer than hoped, but not to bad.
The site was fine. Product very uncomfortable to sit on that is not pants
Very detailed order instructions, easy to follow. Thanks
Delivered before time originally given. Custom cover was installed and fits perfectly.
These are very nice covers. They were easy to order and they arrived quickly. Both fit perfectly.
Easy to order and easy to measure. I was wondering why they asked so many questions before making this cover. Now I know why since the cover fits very well. The material seems like it will hold up very good outdoors.
Were the right color and fit neatly. Arrived a little ahead of schedule, which was great
The items I ordered were fabricated overseas and never arrived. Zero communication form Covers & All, no response to emails. Not a company I'll do business with again.
Hi, We are sorry to note your disappointment with the delivery of the order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. We can certainly understand your concern and we have contacted FedEx to deliver the package as soon as possible, you will also get an update for the same. If you have any other queries you can contact our 24 X7 Customer support team via call or chat.
Easy website to use, good prices! Item was delivered quickly as well.
The item was perfect and custom made based on my exact requirements and were confirmed via CAD design drawings provide by *******@all.
The rep on the phone was pleasant enough, but there was nothing he could do.
Hi Joan, We are sorry to note your disappointment with the cover received. We have fabricated the cover same as per the provided order dimensions. We have also shown images over the website for reference of the cover. We also provide an option to upload an image or share any special request with us for specific customization. We can certainly understand your concern, however, we will not be able to take returns as we are in the custom business and the returned product will not be useful for us. The same is mentioned over the website. We will happy to provide you a replacement if the error is from our side. As you have shared your concern and customer satisfaction is our priority, we request you to send your query with the images of the product, cover showing an error, and taffeta label sewn inside the cover. Our quality team will investigate the issue and provide you the best possible resolution for the same. We will appreciate your cooperation to provide you the resolution.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hi Linda, We are sorry to note your disappointment regards to the material. We at Covers&All always work forward to offer products without compromising the quality of the material. We have fabricated the cover same as per the order details. We also provide all the material specifications on the website product page so customers can get all the required details at the time of placing an order. As you have shared your concern with us, we have passed the same to the concerned team. They will contact you for the same and provide you the best possible resolution.