On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good responsive customer service who paid attention to detail
Home made tiki bar. Gave measurements. Got a great cover and it was almost a week earlier then stated delivery date
My old covers were discolored and getting holes, the new covers from Covers & All are heavier, well made and fit perfectly.
Shopping online was ok. Didn't see any real instructions how to measure, but measured the way we thought would be logical. The shade fit very well and arrived earlier than expected. The instructions do not explain how the roller chain works or where/how a couple parts are supposed to be used. Overall looks great.
Only company I could find that offers custom size to fit our fire pit. Look forward to getting it and checking out size and quality
Perfect fit and great quality cover. They exceeded my expectations very durable. I have 10 chairs and the table completely covered, highly recommend
Great fit and quality custom sectional sofa cover.
Easy to order. I was concerned with the timing of delivery given the hold up at the ports of entry into the US. But it got here a day early! Well wrapped, protected from sticking together.
Great follow up and customer service to ensure a good fit on my custom covers
Still waiting for resolution of wrong order. Very cumbersome for dealing with wrong order
We needed new covers for outdoor cushions on an oddly shaped bench. I didn't think we'd be able to find something the fit right. My husband found this company, and I ordered what I thought were the closest shape to my cushion covers. I sent in pictures and measurements and hoped for the best. Covers&all reached out to me after I submitted my order to get some additional measurements and then shipped my order. When it arrived, I was pleasantly surprised to find that the covers fit perfectly, were made of high quality material, and even had ties added where the original cushions had ties. I'll be using this company again for future cover needs!
Great service, fast replies. Enough knowledge to make sure it's done right the first time.
Never received I have called and all everyone says it's in shipment we'll over 5 weeks
Hi Gina, We are sorry to note your disappointment regards to the delivery. We always try our best to manufacture the product and ship for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. Upon checking the details, we can certainly understand your concern and we can see that you are already in touch with our quality team. We will take this as a priority and our quality team will provide you the best possible resolution for the same.
I enjoy the covrr, ordered foam separately. Using on screened patio as a foot rest on otoman.
I ordered a custom cover for my outdoor bench. After providing initial measurements, customer service followed up to double check and get some additional measures given the unusual shape of the bench. I received the finished cover within a few days and it fits perfectly.
Happy to find a custom option of good quality. It fits perfectly.
Easy to order and get the features you want. Shopping was easy to find what I needed
I was pleased with the quality and weight of the cover. I do wish the draw strings on the bottom of the table made a tighter fit. I will recommend this cover to friends.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard, We are sorry to note your disappointment with the cover received. We can certainly understand your concern. As we can see that you are already in touch with the quality team, they will investigate the issue and provide you with the best possible resolution for the same.