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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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Colorado
1 review
0 helpful votes
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Good quality and really happy!
November 1, 2021

Easy to customize size and shape and cost was very fair!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Fabulous cover!
November 1, 2021

We bought a tall, thin column-style electric patio heater. We couldn't find a remade cover that came anywhere close to fitting it. Covers & All made a custom cover (arrived in about 10 days) that is attractive, durable and fits perfectly.

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Perfect solution
November 1, 2021

Took a few measurements of our L-shaped outdoor sofa, sent them to Covers & All, they responded with a few simple questions, I answered them and placed the order. A few days later, the cover arrived and fits our sofa perfectly. The process couldn't have been smoother. The ties clip easily around the sofa legs to prevent it from blowing away. The material appears to be heavy duty and will hopefully be durable enough to withstand Mid-Atlantic winters without cracking.

Date of experience: November 1, 2021
Georgia
1 review
0 helpful votes
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BEST COVERS EVER
November 1, 2021

I was over the moon when I opened our new outdoor cushion covers. The quality is incredible and the price is unbeatable. I ordered replacement cushion covers for our outdoor furniture. They fit perfectly, were easy to install (no huffing and puffing required), were fully lined and very well-done. We will definitely be shopping with Covers & All again! I have already recommended them to two friends.

Date of experience: November 1, 2021
California
2 reviews
1 helpful vote
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Easy to find a product that met my needs, ordering, shipping. Very happy. Recommend.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Best covers!
November 1, 2021

Custom cushion covers arrived so quickly and couldn't be more pleased with them. They make the outdoor furniture set look brand new! The quality of the covers is even better than the original covers that the outdoor sofa came with! Thank you

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Cushion covers
November 1, 2021

It was a good experience. I did have 5 cushions come in with the ties wrong, but I fixed them

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Covers
November 1, 2021

Professional work delivery on time. Quality materials.

Date of experience: November 1, 2021
Maryland
1 review
0 helpful votes
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New cover
November 1, 2021

Everything came on time and description was as promised. The elastic on bottom seems to keep it in place snugly. Was very easy to instal. Handles on side makes it easy to pull over the A/C unit

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Exactly right! Thank you!
November 1, 2021

Fits perfectly! Great materials and workmanship! Will definitely recommend to friends. Thanks again!

Date of experience: November 1, 2021
Utah
2 reviews
0 helpful votes
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Perfect fitting cover
November 1, 2021

Ordered a cover for a commercial size smoker. It fits perfectly. I was able to order it through customer service as I needed a little help with the dimensions. Added a zipper for ease of putting it on the smoker. The price was GREAT, I could not have bought the materials, much less make it for the price I paid for the cover. Shipping was fast! Great customer service!

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Pleasantly surprised!
November 1, 2021

Had a friend refer me to the site and it seemed cheap(almost too good to be true)! I went ahead and bought covers for my outdoor sectional and got them quicker than anticipated AND the quality was amazing! Will definitely be ordering for my remaining furniture!

Date of experience: November 1, 2021
New Hampshire
1 review
1 helpful vote
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Good product, bad customer service
December 1, 2021

The agents clearly had a language problem. They were difficult to deal with and not very helpful

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi John, Please accept our apologies for any difficulties you faced while communicating with our support team. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team. If you face any such issues in the future, please do not hesitate to request a call back from a supervisor. We are glad to know that you liked the product, and we look forward to serving you again. We appreciate your valuable time in sharing feedback. Thank you.

California
1 review
0 helpful votes
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We have a rather unusually shaped garden bench and through several emails Covers & All was able to make the perfect cover for it. They sent me drawings of what the final product would look like, including dimensions, and always asked for my input. The result was a cover that fit our bench just right. We are very pleased with the final product and would recommend this company to anyone needing coverings for their outdoor furniture or equipment.

Date of experience: November 1, 2021
California
2 reviews
0 helpful votes
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Great Customer Service & Product
November 1, 2021

I needed a custom cover for a small patio heater. The website was user friendly the order process simple.
I was most impressed with the quality & fit of the cover.
The price was reasonable as was the turn around time.
I highly recommend them!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Cancellation
December 1, 2021

I sent two emails cancelling this order. It arrived at my home several days ago. Please send me a mailing label to return at NO COST to me.
*******@icloud.com

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Nicolaus, we are sorry to learn about your disappointment with the order. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.

Pennsylvania
1 review
0 helpful votes
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Incredible Fit & Quality
November 1, 2021

We are absolutely thrilled with the fit and quality of our sectional cover. Both are exceptional. Additionally the speed of turnaround (even during these difficult shipping times) wad incredible! We will definitely order more covers!

Date of experience: November 1, 2021
Wisconsin
1 review
0 helpful votes
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Looks great
November 1, 2021

Very fast delivery and excellent product. Would buy from them again.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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Firepit cover
November 1, 2021

My understanding was the cover would have printing on top of the cover. The cover came with printing on the top & one side. Was this planned? It now looks somewhat lopsided... I would have preferred top only as expected or printing on top & both sides.

BTW - very happy with fabric & fit
Mark Boyce

Date of experience: November 1, 2021
Minnesota
1 review
0 helpful votes
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Patio table cover
November 1, 2021

I sent in the measurements of the cover I needed and, as requested, a photo of the table. I received the completed cover within two weeks. It fit perfectly.

Date of experience: November 1, 2021