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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
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Texas
1 review
0 helpful votes
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Cuison cover
November 1, 2021

Very, Very good. Easy to order. Easy to pay, Delivered on time.

Date of experience: November 1, 2021
New Jersey
1 review
1 helpful vote
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Cover
December 1, 2021

CS tried to help with delivery of product without a signature, took daily calls and follow up. I found out that this company is based international and stores their product in USA, due to being international a (SIGNATURE is required on delivery) Which is nearly impossible for a working person to be home to except delivery. (beware of this issue when ordering) product does seem to be of good quality. 1st time purchaser.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Rebecca, we appreciate your feedback on the quality of the product. We appreciate your concern; however, our shipping couriers have been instructed to leave parcels at any secure area if any identified at the delivery address. After reviewing your case, we can see that many attempts were made for delivery, and the box was then left on the porch. We use this practice to avoid thefts and certain other problems.

We are a multinational company established in Georgia. The covers are designed in the US and can be manufactured in or out of the US. This is stated in our Terms of Service and is quickly shared upon request.

California
1 review
0 helpful votes
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Too small
December 1, 2021

Cover too small to fit with elastic. Had to cut elastic and ruin the cover...$49 bucks down the drain.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi John, please accept our sincerest apologies for the inconvenience this has caused you. As per our records, the cover was fabricated as per our standard process and the leeway we do add.

We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.

Utah
1 review
0 helpful votes
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Super durable!
November 1, 2021

I've has two other outdoor table covers (not cheap!) that have disintegrated in the weather until I finally decided to get something good. This one looks like it's made from such heavy duty material that it looks like you could make a raft and float the Grand Canyon on it.

Date of experience: November 1, 2021
Ohio
1 review
0 helpful votes
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Bad communication, worse shipping..
December 1, 2021

Arrived a week late. No communication regarding shipping.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Robert, it is our regret to learn about your disappointment with the order. The order was rush constructed and shipped as per the delivery schedule. Unfortunately, it got delayed in transit which is outside the area of our control.
We have submitted a refund request for the shipping money since your happiness is our top concern and as an apology for missing the delivery deadline. It might take up to ten business days to complete the procedure.

Colorado
1 review
0 helpful votes
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Quick turn-a-round
November 1, 2021

Receive my order about 5 days early. Got exactly what I ordered.

Date of experience: November 1, 2021
Colorado
1 review
0 helpful votes
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Great Fit
November 1, 2021

The cover fits perfectly per my dimensions and well constructed

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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Perfect & Affordable
November 1, 2021

Perfect fit, color, pricing and materials. Don't pay the furniture store for flimsy, overpriced poorly made covers!

Date of experience: November 1, 2021
Massachusetts
1 review
0 helpful votes
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Fantastic product and service.
November 1, 2021

Great job! Fits over our outdoor table like a glove.

Date of experience: November 1, 2021
Missouri
1 review
0 helpful votes
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Great Service.
November 1, 2021

Very good at communicating. Responsive. Timely. Good quality products.

Date of experience: November 1, 2021
Georgia
1 review
0 helpful votes
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Excellent Design service
November 1, 2021

Covers and All worked very hard to provide good drawings and feedback. I got just what I wanted at 1/4th the price of a cover made by the competition. VERY satisfied.

Date of experience: November 1, 2021
Wisconsin
1 review
0 helpful votes
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Disappointed
December 1, 2021

I ordered this specifically to fit an outdoor table, I measured before I ordered, got it and it was too small for the table and there we no grommets as advertised, so needless to say I was a little disappointed.

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Calvin, we are sorry to learn about your disappointment with the order. As per our records, the cover is fabricated as per our standard process along with the leeway we add. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.

Colorado
1 review
0 helpful votes
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Exceeded expectations!
November 1, 2021

Delivery was on-time and well packaged. Cover is a square 44x44x30 that covers an outdoor wooden dining table and four wooden chairs that store underneath the table.

Cover quality was exceptional. It is heavy duty, well constructed, perfect fit, great strong seam work. I ordered it with a zipper that was handy and well constructed too.

Outdoor furniture has already endured well from high winds, rain, hail/sleet, and snow since purchase. Table and chairs are well protected.

Would purchase another one again.

Date of experience: November 1, 2021
Pennsylvania
1 review
0 helpful votes
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The Worst
December 1, 2021

I did not receive what ordered a standard size cover for my card table. It did not fit anything. It was just a mess of material that was a big waste! I will never order from your company again!

Date of experience: November 1, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Bonnie, it is our regret to learn about your disappointment with the order. We cater to thousands of orders with varied expectations of the customers and do not provide any specific size or have ready-made products. All the orders are meticulously handcrafted based on the details received in the order form. To be more precise, we have provided an option to attach a real-time image of the product that needs to be covered. In case our team of experts finds any discrepancy in the received dimensions and the images, they contact the customer prior to moving the order to production.

Hope this clarifies the root cause of the error. It is also not in our control as the cover was fabricated to your specifications and led to your dissatisfaction.

Virginia
1 review
0 helpful votes
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Fountain Custom Cover
November 1, 2021

I had to order a custom cover for my outdoor fountain. This was a very easy and quick process with Covers & All. I was surprised that the design was drawn up for my review within less than a week of my order and I had the cover in about two weeks after finalizing the design. It fits perfect and looks very good in my back yard landscape. The quality of this cover exceeded my expectations. I am sure the fountain will stay dry and clean through the coming winter months.

Date of experience: November 1, 2021
Minnesota
1 review
0 helpful votes
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Under deck tarp
November 1, 2021

I needed a custom size tarp to go under a deck and provide cover for entry way to my walk out basement. The web site was easy to use and they got my dimensions perfect. The tarp shipped in good time and the quality is very good.

Date of experience: November 1, 2021
Pennsylvania
1 review
0 helpful votes
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Great Product!
November 1, 2021

Love the material and the design. It was a great fit.

Date of experience: November 1, 2021
Georgia
2 reviews
2 helpful votes
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Great Product & Experience
November 1, 2021

Ordered several custom sized covers for our outdoor patio covers. They were delivered quickly, fit great, and feel like excellent quality materials. Pricing was also surprisingly reasonable and very transparent. Would recommend to anyone who needs custom covers.

Date of experience: November 1, 2021
North Dakota
1 review
0 helpful votes
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Superior quality!
November 1, 2021

Ordered a custom cover for our fire pit. High-quality for a reasonable price!

Date of experience: November 1, 2021
Texas
1 review
0 helpful votes
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Perfect!
November 1, 2021

So easy to customize the size of the cover and received quickly and it looks fantastic! Highly recommend!

Date of experience: November 1, 2021