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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I love the fact that I can pick every detail of the covers! Delivery time could've been faster but overall great product!
Easy to order, good price and quick delivery and great quality product.
The cover came as promised -the right size and material. It will certainly protect my investment.
Fit our fountain perfectly and heavy material to keep the winter snow and rain out. Very happy with product.
Bad. I didn't get what I ordered. I am very dissatisfied
All pieces match and arrived as designed. This allowed a streamlined installation. I will keep warm and still be able to use my deck in the winter. I will be a return customer.
The pictures will show their quality,
Too big, they were not the sizes I ordered. I had to fold them over to fit. Both length and width were wrong on all cushions covers.
Hi Mark, We are sorry to note your disappointment with the product received. We always try our best to fabricate the product the same as per the order details and comments. As you have shared your concern with us we will surely pass the same to our concern team. They will contact you soon to provide the best possible resolution for the same as customer satisfaction is our priority. We are glad that you find our order process simple and easy to follow.
Glad we worked with this company to develop a custom cover for our unique outdoor piece in anticipation of another brutal Buffalo winter.
Reviewed measurements multiple times to make sure cover dimensions were accurate
Fast and easy. It's a tough product plus got exactly what I picture custom order
I have a Teeter Hang-up outside and wanted a cover for it. So I purchased the least expensive chair cover to see the material. The material would be fine, but I would have to do a custom order in order for it to fit. I'm afraid the cost would be prohibitive.
Hi Christine, Thank you for your feedback. We are glad that you are happy with the material we offer. We are sorry to note your disappointment regards to the price, this section is regulated by our marketing team. We at Covers&All always work forward to offer products at an affordable price without compromising the quality of the material. Upon checking the order details we can see that you have ordered the product with the by default dimensions which we have just shown for reference over the website. As we are in custom business, you can enter your own dimensions same as per your product requirement. Price will depend upon the product dimensions, material and other details you choose. Also, the marketing team runs different types of discount offers in a continuous manner. To avail the same you can check and get all information over the website. Please find the below link for your reference. https://www.coversandall.com/coupons For the material concern, we do provide a sample kit option over the website to order so customers can get an idea for the same. Furthermore, you can always contact our 24 x 7 customer support team via call or chat.
Fast, value, integrity. I truly enjoy Covers & All!
The ottoman cover is sturdy and definitely waterproof. It fits our outdoor ottoman perfectly and has handholds on the sides for easy removal. We appreciated being able to order this custom fitted.
I needed custom size chair covers and I found this companies website. Easy to use, great communication and great price. After finalizing the design it was only a couple of days that I received a shipping notification. Received the covers and couldn't be happier with the quality of the product. Will use this company again and certainly refer to neighbors.
Everything was smooth and fast delivery. The only complication is that fedex wanted a signature and not sure why this is a requirement.
Your online payment process stalled! Your Contact Us phone line didn't pick up! Your Chat feature was excruciatingly slow and unproductive! It shouldn't be this hard to make a purchase!
Hi Thomasina, We are sorry for the inconvenience caused to you while completing the payment and apologize that our service does not meet your expectations. There are several reasons, such as the connectivity, the current browser, etc. If you face any kind of issue you can clear the cookies or try to change the browser. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer who calls or comes on a chat, but in this instance, we failed. For that, we are extremely sorry. We have taken your review into consideration and passed the same to our respective teams to make the customer experience better. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.
I haven't received my item yet so I can't comment please let me know when it will arrive. Thank you
Hi Julia, we are sorry to note your disappointment with the order. Reviewing the details, we can check the order was shipped ahead of the delivery schedule and a delivery attempt was made on the 5th, unfortunately, it was unsuccessful, due to the business being closed or the absence of the recipient.
We have sent an email to FedEx to deliver the package as soon as possible and have kept you in the loop for real-time updates.
Website was very easy to navigate and understand even with providing measurements and personalization on a custom order. Glad I found this site. I will be using it again. Very pleased with quality of the cover for my fire pit.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Terri, We are sorry to note your disappointment with the product received. We always try our best to fabricate the product the same as per the order details and comments. As you have shared your concern with us we will surely pass the same to our concern team. They will contact you soon to provide the best possible resolution for the same as customer satisfaction is our priority.