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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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I ordered covers for my patio furniture. The zipper came sewn on the side instead of hidden in the back like I requested. And despite my exact measurements the covers are baggy and wrinkled I have called now five times to try and figure out how to re-order them correctly and I keep getting emails from the customer feedback team simply saying they are sorry for the inconvenience. I am very disappointed.
Ordering was easy after I got the measuring down. Covers & All sent a drawing of my sectional which made it easy to verify the size and make changes if necessary. It fits great and the material is thick. I expect it to last for many years.
I need a cover for a normal size not mini so back to ordering again
The quality is excellent, and the measurements are perfect!
Ordered a custom sized cover for our firepit and was impressed with the professionalism- from sending a drawing to proof the next day, to shipping time was unparalleled. The cover itself was made to order & the material is very high quality.
Good experience. We ordered cover before too it's perfect.
I am very satisfied with my purchase. I ordered cushion covers for my outdoor patio set. The website was easy to navigate. The customer service was also very helpful. They noticed that the top cushions were not exactly square so they created a drawing to verify the measurements before completing the covers. The price was also very affordable.
We did not room in our shed, this will protect them through all elements.
I had several challenges with Covers and All. First of all, I learned that their online tool for determining size and price is not accurate. Since their tool didn't accommodate our Camp Chef Woodwind 36 pellet smoker, I had to provide pics and verify measurements via email. The initial measurements that were provided in their tool provided the lowest cost. When I provided the requested measurements, the cost increased and by the time the measurements were finalized, the price had increased again. The final cost was nearly 20% higher than the original quote from their online tool. Reluctantly, I moved forward.
The first cover I received for our smoker had fantastic build quality and the fabric felt very durable. However, the measurements were way off and it sagged everywhere and did not fit like a custom cover should fit. After we exchanged a few emails (with pics), they offered to try again. More measurements were provided and confirmed. In total, there were probably 6 requests for verified measurements, which all take time. I provided exacting measurements for everything they requested.
I just received the second cover and it fits nearly identical or worse than the original. So I've got $130 into 2 covers that look like a tarp was thrown over the smoker.
I really wanted this cover to fit and fit well. I honestly think their design process is the problem. The fabric can't accommodate the right angles that align to the measurements that were requested and provided, so that lack of rigidity causes sagging everywhere. When you have one piece that sags, it can still work and look decent. However, when every piece has some sag in it, the cumulative sagging is far more evident. For example, the vertical measurements between the top of the smoker and the top of the shelf/pellet box were provided, which is needed for sure, but then to put a piece of fabric there (vertically) and expect it to remain vertical and not sag is attempting to defy gravity. It just doesn't work. I think my smoker provides too many opportunities for vertical sagging to occur and that's what you see with my cover.
If you do decide to use Covers and All, keep in mind that the cost you were initially quoted will likely not be what you actually pay when it ships from India. In my case, the increase was ~20%. Also, take a good look at what you are trying to cover. If there are more than just one or two vertical measurements (besides the overall height) be wary of the sagging phenomena that you will likely experience which causes an overall sloppy look.
I've requested a refund, which I'm unlikely to receive however I'm hoping that my experience will help someone else and at least establish realistic expectations. I've attempted to reach out to Covers and All but I have not received a reply to my contact request.
The left pic is the original cover. The right pic is the 2nd cover.
Would like to see the draw strings go completely around the bottom of my boat seat coner instead of just on two corners.
I purchased an outdoor kitchen island w/ a built in grill and wanted a cover that fit the entire unit. I chose Covers & All because they could provide a cover for the whole unit, and because providing measurements for the cover were super easy based on their instructions for how to measure and what measurements to include; they even provide a template for the measurements. I love when things are made easy, and this was an easy experience.
Sturdy cover, and good fitting. Slightly shorter than the measurements I took for front and back of the treadmill
Ordering was easy, delivered on time, great quality.
Thank you
Its was great. Everyone was very helpful. I had made an error in my sizing and your team made every effort to help me through the required changes.
When my dimensions didn't seem to follow their instructions, they reached out to verify and clarify. I got exactly what I ordered in a timely fashion. Sturdy construction. Easily recommend their work.
Does a great job covering swing. Only wish it came with instructions for use.
Ordering, including options, was easy. The measuring instructions should include a note about the distance from the top edge to the grommet inside top to prevent floor drag issues.
It is a great cover but it did not fit, I gave my measurement an additional three inches
Never use this company again. The cover doesn't even match the dimensions. Just horrible.
Hi John, We are sorry to note your disappointment with the cover received. We at covers&all always try our best to customize the cover same as per the order details and comments. As you have shared your concern with us, we have passed the same to our quality team. They will contact you to provide the best possible resolution for the same.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.
Hi Tanya, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectations. Upon checking the order, we have fabricated the cover the same as per the order details with the zipper placement. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We apologize that we have missed calling you back on time to discuss the same. As you have shared your concern with us, we have escalated the same to our quality team and will arrange the call to provide the best possible resolution.