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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It was very easy to order my custom cushion cover. The cover arrived in a timely fashion and was exactly what I ordered.
I have ordered a dozen or so covers and some have arrived exactly as ordered, and several have not. I just received 4 covers for outdoor heaters that were supposed to be black, and they arrived blue. One cover had to be made three times before they got it right, and it took five months of working with their customer service to get it done. If you do have an issue they will eventually get it right, but be prepared to wait, and wait, and wait. Again, if they get it right the covers are good quality, but heaven help you if they get it wrong.
Made to order patio furniture covers — what can I say... fit perfectly and their team takes great care of the customer. The product is solid — it's not as "posh" as some other covers we have, but strong material and look fine. Straps are too long for what I need to tie to legs, but easily adjusted to work — so not an issue for functionality. Overall, very satisfied!
Covers&all did an extremely detailed perfect fit job for a special curve shape sectional
Thank you very much
I appreciate that the designer that received my order double checked the dimensions etc to assure a perfect fit for my application. This was my second cover ordered from covers and all.
The Tub cover I ordered was for an unusual shaped hot tub. This company did a great job with getting the measurements and the shape of the hot tub correct. We are enjoying our new cover it arrive just in time before the rain this week
The pergola cover fits great. The measurement came out to match almost perfectly the previous home owners installed hardware on the pergola roof. I'm so relieved we finally have a cover. Material is thick and hopefully durable. Already passed the rain test, and I keeping my fingers crossed it will pass many more for years to come
Ordered a cover for our fire pit table. Very user-friendly website. Fast delivery and excellent waterproof product that fit our table perfectly. Highly recommend!
Excellent customer service and high quality product! Will definitely order from here again and will recommend to others.
Excellent product. Measurement was perfect for both covers. And color was right
I needed to cover my fountain this year. I am so glad that I purchased a cover from you for it. Although it was bigger than I expected it covers the fountain well.
Thanks for a great product.
Excellent product, prompt delivery. Will use for future needs.
Easy process for design on custom cover for outboard motors. Fast shipping and high quality material.
This is the second cover I have purchased. The first was a firepit cover. I am pleased with the quality and price of both items.
Placed an order which they say shipped 2/15/21.
I emailed them 3 days ago asking why I have not received the order. I received no reply.
Demonstrates very poor customer service and a lack of concern
Hello Earl. We are able to locate one order with this email address, which was delivered on 6 January (one day earlier than promised).
Regrettably, we are unable to see any email from this email address inquiring about an order. Please provide your order number so that we can look into this for you.
I went through your website and put in all the measurements for the custom cover I needed. I was sent a standard cover that wouldn't fit. When I called the 800 number a person answered the phone that I couldn't understand and the process to return wasn't worth the hassle. Clearly not an Amazon experience!
Wow, great fit, well thought out design, so glad I found you guys.
Custom made covers just as ordered, excellent materials
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barry. We appreciate your recurring business and welcome your feedback.
Please accept our apologies if our support has not met your expectations. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with our support team.
We have checked all the 11 orders associated with both your accounts, and found only one order with a documented complaint - order COV1015652504 which is the one you have mentioned. We apologize for letting you down twice on this order. The reasons for each lapse have already been investigated, and appropriate feedback has been shared with the team. Thank you for your patience and understanding while we worked to correct the order for you.
With regard to your current order (COV1015765614) for 4 Cylinder/Round Covers, may we please request you to check your order confirmation email? It mentions the selected fabric as Cover Max Blue.
We are firmly committed to correcting any error on an order once it is clearly established. If there is any other order with an issue, please do not hesitate to reach out to us at feedback@coversandall.com.
Once again, thank you for being a loyal Coversandall customer and for helping us improve by sharing your inputs.