Overview
Covers & All has a rating of 4.6 stars from 24,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention customer service, good quality and fire pit. Covers & All ranks 1st among Patio sites.
Instant Feedback
The cover I received didn't seem to match up with the prototype that they showed me based on my measurements
Fits nicely Will protect over the months patio furniture not being used. Easy to navigate and order on the website
Hey Timinator! Thank you for your kind review! We’re glad to hear that the cover fits nicely and will help protect your patio furniture during the off-season. It’s also great to know you found our website easy to navigate and the ordering process straightforward. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Our customer cover was complicated due to multiple grills, sink, et al. They took a great deal of care and patience to assure all dimensions were correct, we received it fit perfectly and price was reasonable!
Hey Spencer! Thank you for your kind words and for sharing your experience with us! We're delighted to hear that your custom cover fit perfectly despite the complexity of the design. Our team takes great pride in ensuring every detail is just right, and it's wonderful to know that our efforts met your expectations. We appreciate your business and look forward to assisting you with any future needs. If you ever have any questions or require another cover, please don’t hesitate to reach out!
The slipcovers that we received fit our cushions nicely. Given the price, however, I would have expected refined detailing. I am happy with our purchase, as the covers fit our needs, however I believe the cost is too high for the quality.
Hey Andrea! Thank you for your feedback! We’re happy to hear that the slipcovers fit your cushions well and met your needs. We truly appreciate your comments regarding the detailing and quality, and we understand your concerns about the pricing. Our goal is always to deliver quality products that provide great value, and we will take your input into consideration as we continue to improve our offerings. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help!
The team made sure the measurements were correct and all the work paid off. The Chiminea cover fits perfectly and will last for many years to come. Excellent quality material. Thank you Cover & All and have a happy holiday.
Hey Eva! Thank you for taking the time to share your positive experience! We’re thrilled to hear that the Chimenea cover fits perfectly and meets your expectations for quality and durability. Ensuring precise measurements is something we take pride in, and it’s great to know it paid off for you. We’re confident your cover will last for many years, providing reliable protection. Thank you once again for choosing us. We wish you a happy holiday season as well!
I wasn't sure of what I needed to ensure water did not pool on my covered table. I contacted support and explained what it was that I wanted to accomplish. They immediately responded back with the product that I needed - Air Bags. They even included a link to the item.
Thank you, Charline, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Website was easy to use and the support staff was very helpful.
I had been searching for months for a cover for our new patio chairs. I came across your site, and really liked your products. BUT when I saw you could custom make covers, Game Changer! I was able to create a cover to the exact specification of our patio chairs! The cover is made of heavy duty, durable material that will withstand the elements! I'm totally impressed! Thank You!
Hey Stevan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The ordering was easy.
I was a little skeptical about ordering my "L Shaped" cover for my outdoor kitchen. The company emailed me back twice to confirm measurements due to the shape and size, I needed the cover before I left and they made it happen with only a 2 day delay that was my fault not getting back to them soon enough. The cover came EXACTLY to fit it was perfect! From my experience I would highly recommend this company for any custom fit. I also received a special gift from them that I will put to use. Thank you Covers&all.
Brian
Hey Brian! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordering was surprisingly easy. We measured, picked our shape, color, and how we wanted the bottom to close. Voila!
Hey Susan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Looked forever to find replacement covers for my furniture. This was so easy. I will use them over and over again.
Hey Domenic! Thank you for your kind words! We’re thrilled to hear that you found the replacement covers you were looking for and that the process was so easy. We’re honored that you plan to return to us for future needs, and we look forward to serving you again and again. If there’s anything else we can assist you with, please don’t hesitate to reach out.
I never received the initial communication from the site that I needed to provide more information, pictures. No where on the form did it ask for pictures. I could have saved a couple of weeks. I had to call to find out why I have not had any updates. There is too much back and forth. I understand wanting to ensure it is correct but all the types of pictures was a bit much. Aireal? It would be better to communicate everything required up front. Maybe I was an outlyer.
Hi Lisa! Thank you for sharing your feedback. We are sorry for any inconvenience caused. On the product page, we offer an option to upload real-time images, which can be helpful for future orders. Initially, we reached out due to some concerns with the dimensions, and a follow-up call was done but went unresponsive for few days. We were able to process the order promptly once the required details were provided. While there was some back and forth, we appreciate the effort to ensure accuracy. Your feedback is valuable, and we will consider it to improve the experience in the future. Feel free to connect with us in case of any queries.
They were on top of ensuring all the measurements made sense so they could deliver a product that worked for me!
Hey Christina! Thank you for your feedback! We're thrilled to hear that our team was able to assist you with the measurements and provide a product that meets your needs. We appreciate your support and look forward to serving you again in the future!
These seem to be great quality and very well made. Have yet to use them outside but they look and feel like they should hold up nicely. Better than expected!
Hey Andrew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It was easy to spec out and order custom covers for a table and chairs. There was follow up on the order to confirm all details. Covers were actually produced in India but the shipping was quick and the entire process from order to delivery was less than 2 weeks.
Hey Bill! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy experience - submitted a few measurements to the team who checked the details before we confirmed the order. Cover looks great, fits well and has good straps to keep it in place.
Exactly what was needed.
Hey Tom! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
My porch cushions (which I never liked) now look fabulous! A couple of pillows supply the finishing touch. These cushion covers fit perfectly. Service was prompt. I can tell these covers are durable. Good strong zippers too. Thank you Covers and All!
Thank you, Mary, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Ordering was easy. Needed to wait a few days before it arrived, but that is necessary due to the unique size.
Thank you, Gary, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product & service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Had many emails with the company, unfortunately it was generally with a different person but they were consistent, helpful, and had all the records of our communication so it worked out.
Hey Grant! Thank you for your feedback! We’re glad to hear that, despite working with different team members, our consistency and record-keeping ensured a smooth experience. Providing helpful and efficient service is always our goal, and we appreciate your understanding and patience throughout the process. If you need any further assistance, we’re here to help!
This one required several specific measurement because it is unique. Easy to work with the staff in getting the correct measurements. Thanks
Hey Robert! Thank you for your feedback! We're glad to hear that you found it easy to work with our team to get the correct measurements for your unique item. We appreciate your cooperation, and if you need anything else, don’t hesitate to reach out. We're always happy to assist!
Easy to select and measure for my built in grill.
Ordered online and the instructions were very easy. Product is perfect and well made. Would definitely order again!
Hello! Thank you for the great feedback! We’re thrilled to hear the ordering process was easy and that the product turned out perfect and well made. We truly appreciate your support and look forward to your next order!
Within a span of 3 years, Covers & All has built a thriving customer base and a strong global presence across the USA, Canada and Australia. With the recent expansion in the UK and worldwide shipping, we aim to simplify outdoor maintenance for brands & consumers.
We take pride in being associated with over 13,000 direct customers, hospitality leaders and globally renowned brands like Ritz-Carlton Hotels & Resorts, Pratt & Whitney, InterContinental Hotel & Resorts, Hyatt Hotels Corporation, Heritage Hotels and Resorts, Inc., Royal Sonesta Hotel, Westin Hotels & Resorts, Vermont Islands, General Electric Company, Magna International, Six Flags Entertainment Corporation, Walt Disney Resorts, Smokin Brothers, New York City Fire Department, California State University, Magnolia Porch Swings, etc. who trust Covers & All for their every covering needs.
Covers & All operates out of Lawrenceville GA, Phoenix AZ and India. We have a team of over 200+ experienced labor force personnel who use the finest fabrics, state of the art machinery with the latest UV resistant printing technology to manufacture weatherproof & water-resistant covers for year-round protection. Our exceptionally skilled designers can design covers exclusively for brands with their logo and text.
Our portfolio includes a wide range of products like Patio Furniture (Daybeds, loungers, L-shaped sectional sofas, chair, curved sofas, dining sets), Grills, kitchen islands,, Fire pits, Industrial Needs, Miscellaneous Household Equipment like TV’s, Air Conditioners, Speakers & Fountains, Statues, Boats, etc. We also take special requests for customized & personalized covers by adding logos, design or images on any type of covers.
To learn more about our product offerings, visit our website at www.coversandall.com
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- Suwanee, GA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rob, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.