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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The cover arrived about a month late due to Covid related delays. It fits quite well over our Endless Pool. The company compensated 10% of the cost because of the delay.
I have a very unusual piece of equipment i need a cover for. Sent pictures with measurements 2 times. Never heard back from them. Asked for a live person to contact me, never happened and its been months. Unless you need to cover a square box, good luck
We got exactly what we were looking for with these covers. I got a round coffee table cover and a custom grill cover. The grill was a little tough to measure for the there are photos to walk you through each measurement, and the one we received fits great!
Excellent.
The fabric is wonderful and the sizes, zippers and sewing flawless! These covers should outlast the previous ones which were at least 45+years old!
From the moment I ordered my Fire Pit cover they worked with me to get the perfect fit for my Fire Pit. They communicated well by email to get the EXACT measurements so it would fit perfectly. The material was very heavy duty and I liked the choice of colors also. Very happy with my purchase and highly recommend this company.
Had trouble with some holes in covers but they took care of it.
I DON'T KNOW IF ANYONE UNDERSTANDS IT'S BUSINESS MODEL! YOU'RE A COVER COMPANY THAT DOESN'T DO DILIGENCE IN MAKING CUSTOMER REQUESTED CUSTOM COVERS. I'VE TWICE NOW, ORDERED 2 PIECES! EACH TIME I'VE RECEIVED THE WRONG CUSTOM PIECE! IT'S SIMPLE. I HAVE 2 IDENTICAL CABINETS. THEY HAVE TWO DOORS. I WANT COVERS WITH ACCESS TO THOSE DOORS. I GAVE CUT SHEETS WITH MEASUREMENTS AND A PICTURE! MAKE THE COVER WITH THREE VERTICAL ZIPPERS: ONE DOWN THE MIDDLE, AND ONE ON EACH SIDE. THAT WAY I CAN OPEN EITHER DOOR! WHAT CAN BE SO DIFFICULT ABOUT THAT? THE FIRST SET HAD NO ZIPPERS. THE SECOND SET, WHICH THEY MADE ME PAY FOR WITH A DISCOUNT, HAD ONE ZIPPER DOWN THE MIDDLE AND NONE OTHER. HOW DO I OPEN THE CABINET DOOR? MY EMAIL CORRESSPONDENCE ILLUSTRATES THAT THEY INTEND TO MAKE MY COVERS WITH MULTIPLE ZIPPERS THAT CAN ACCESS THE DOORS! YET THEY STILL FAILED! I AM CURRENTLY WAITING FOR AN ANSWER TO WHAT THEY PLAN TO DO ABOUT IT! MEANWHILE WINTER AND HAS ARRIVED, AND THE COLD WITH IT. THAT'S WHAT I WANTED THE COVERS FOR! CAN ANYONE PLEASE HELP ME?
Hello Ronald. We are sorry to learn that our support has not met your expectations.
We passionately handcraft hundreds of covers every day; admittedly, sometimes we make a mistake. However, we are committed to making it right when given the opportunity.
On your first order: The product page has the option SPLIT ZIPPER. This is a chargeable option for ONE zipper but it was not selected. There were no notes indicating your requirement for a zipper. Despite there being no error from our side, our Quality team offered a significant 40% discount on the reorder.
On your second order: This order was placed with the split zipper selected, but once again with no notes mentioning the exact requirement. All discussions related to the complaint on your first order referred to two zippers - one on each side of the front flap. There was no mention of the ability to open only one of the two doors.
Nevertheless, our team offered to help once pictures of the second cover were shared. These were received on 4 January and we promptly issued a replacement which was shipped within a week. We trust everything is in order now. Thank you for your patience and understanding while we worked to resolve this for you. If you have additional comments, please feel welcome to write to us at feedback@bannerbuzz.com
I measured my bench an ordered a cover that fits perfectly. Thank you
I was happy with the production time and shipping speed of the order. What I was not happy with was the time it took for someone to get back to me about placing a commercial order. One note on large orders: This order was placed for a client. Since it was a large order, she had some difficulty in knowing what covers were for similar sized items. It would be great if each cover could have a side mark attached to identify what item it was for.
Ordered a pool table cover and it fit like a glove!
I am totally satisfied with the tarps that I received. I paid an additional $19.95 for priority shipping and was given an initial date of Nov. 19. They sent an email stating that due to Covid, my shipment would be delayed. I received notice when the order shipped but there was no tracking information provided. I waited 5 days after the order was shipped and contacted them. They provided me with a tracking number and it showed the package due to arrive the next day which it did. I just think that since I paid for priority shipping, it shouldn't have taken 6 days to arrive.
I ordered a large cover for our outdoor sectional and a 2nd cover for our large umbrella. They provided exactly what we ordered for the sectional but did not follow the measurements provided for the umbrella cover. The cover sent to us was not usable and would not refund our money, in turn they said they could remake the umbrella cover at double the original quoted price.
Hello Jon. Please accept our apologies for the confusion with regard to your Umbrella Cover.
We passionately handcraft hundreds of covers every day; admittedly, sometimes we make a mistake. However, we are committed to making it right when given the opportunity.
The additional cost quoted for a replacement was the cost of increased circumference which would have been applicable if the correct measurements had been entered at the time of placing the order. Your ordered circumference was 18" and the required circumference was 36" which increases the price of the product.
Since you were unwilling to pay the difference, we have issed a refund for this product via PayPal. If there is anything else we can assist you with, please feel welcome to write to us at feedback@coversandall.com
Arrived as informed. Fits well as it protects table this winter.
I needed my softener, salt tank and house filter all covered so it was going to be an odd shape with an opening in the back to allow the wall mounted filter to be covered as well. Covers and All asked me to send pictures and measurements several times with them updating the size each time. At the end of the day my cover fit nicely and is of good quality. I'm happy.
I needed some replacement covers for my outdoor tables and lounge chairs. The covers I ordered fit the bill perfectly. They are sturdy and roomy enough to get over the furniture without a battle.
Had to buy 2 canopy tops Bought 1 waited a long time for delivery because of Covid but was worth the wait Very well made ordered 2n one came much faster would highly recommend
The cover stays on so far but does not cover the lower part of the grill.
Hello Edward. Thank you for your feedback on your Built-in Grill Cover.
We handcraft each cover by closely following the measurements and any instructions you provide us with your order. On your order, the cover was fabricated per the measurements shown in the final approved drawing. We request you to sign in to your Coversandall account and review the drawing which was approved. If you find a discrepancy or have additional comments or questions, you are very welcome to write to us at feedback@coversandall.com.
It took over 2 months to get to standard size tarps. I was given a delivery date 4 times. After several calls to Covers and All, I found out the material was made in another country and because of covid, it delayed the material getting into the USA.
Hello James. Please accept our sincere apologies for the delays on your order. We certainly understand the frustration this must have caused.
To clarify, your order was placed on 8 October with a delivery date of 5 November. It was delivered on 30 December and the actual transit time was only 2 business days as you can see on the FedEx tracking page.
Our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised dates. Please be assured we are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) continue, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.
As promised we issued a 20% refund on your order due to this inconvenience. Thank you for your understanding and willingness to wait. We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments, you are very welcome to write to us at feedback@coversandall.com.
Very happy with the product but not so happy with the price change after ordering.
Ordering a custom generator cover was so easy, and the product is sturdy and fits great. I'm so glad I could I could order from an actual American company, instead of some fly-by-night on Amazon. The prices are great, comparable to others, and the quality is also terrific. I have already recommended Covers & All to friends and family, and am planning on ordering more products myself. I'm so glad to have found you!
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Hello Glenn. We are sorry for any difficulties you faced while trying to receive a quote.
We make custom covers for almost any shape and size. If you do not find a matching product type on our website, you can visit this page to submit an inquiry for a custom shaped cover:
https://www.coversandall.com/custom-size-and-shape-covers-custom-shape.html
Our records indicate that we did respond to each of your emails, including your last one on 27 October (requesting you to attach the pictures to the email as there was nothing attached). For your reference, we have forwarded the response to you. Please write back at your convenience with the pictures so that we can send you a quote.
Thank you for being a regular Coversandall customer! We appreciate your business.