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Covers & AllReviews 25,231

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,838
shipping
332
quality
21,547
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Texas
1 review
0 helpful votes
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Underwhelmed
February 11, 2021

After sending drawings and measurements and going over the order many times by the time my order arrived (months later... okay I know things are slower right now due to COVID) the measurements are still not correct. How I will fit these windows on my yurt without the larger top measurement will be interesting..

Date of experience: February 1, 2021
Banner B. — Covers & All Rep
over a year old

Hello Kelly. We are sorry to learn that your custom tarp did not turn out as expected.

We passionately handcraft hundreds of products each day, closely following the ordered measurements and any instructions provided. Admittedly sometimes we make a mistake. However, we firmly believe in making it right when given the opportunity and when the error is clearly established.

The measurements on your order are:

1. Length 4.125' (50 Inch)
2. Width 3.83' (46 Inch)

If you feel either side is the wrong size, please take a picture of the cover clearly showing the incorrect size with a tape measure and email us at feedback@coversandall.com. We will gladly replace it in case we have made an error in fabrication.

New Jersey
1 review
0 helpful votes
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Great product! Covers fit perfectly
February 1, 2021

Easy to order and great communication to make sure the measurements I submitted were correct on an irregular style outdoor sofa. The covers fit perfectly and are very durable!

Date of experience: February 1, 2021
Kentucky
1 review
0 helpful votes
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Outdoor bar cover
February 1, 2021

The cover fits amazing! It looks great and is well made. We could not be happier. Thank you all so much.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
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Well made covers
February 1, 2021

Covers made to exact measurements. Deliver exact date given.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Satisfied
February 1, 2021

Always a great experience and the quality of the product is excellent.

Date of experience: February 1, 2021
Arizona
1 review
0 helpful votes
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3 time customer.
February 1, 2021

The reason I am a 3 time customer is that the product and service is top notch. I measure, I send to them. They make it, they send to me. It's that easy. I bought a less expensive premade cover from another company once and it was worthless. It fell apart within months in the desert heat of Arizona. I have had an outdoor Covers & All bar cover for about 7 years and it is still asa good as new (except where a mouse chewed on a corner). The fit is always perfect and I know it's going to last.

Date of experience: February 1, 2021
California
1 review
1 helpful vote
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Amazing Fit and Stout Quality
February 1, 2021

I decided to give a chance to ordering a custom BBQ cover, instead of reordering the manufactures cover (that I knew would fit, but would sun-bleach out just like the last one). The dimensions I needed to supply were clear and simplified by the website, and wow I was very pleasantly surprised by what showed up on my doorstep a few weeks later. A very well made, stout, perfect fitting BBQ cover of quality that blows away the cheap manufacturers model. This is the real thing... take a chance!

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Grill cover
February 27, 2021

I ordered a custom outdoor grill cover, and while it seems to fit ok, it's a little baggy and took FOREVER to receive.

Date of experience: February 1, 2021
Banner B. — Covers & All Rep
over a year old

Hello Tim. Thank you for the rating and feedback on your recent order.

Please accept our apologies for shipping your order a week late. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date.

Each cover is handcrafted by meticulously following the measurements you enter while placing the order. Also, as mentioned on the product page, "We add 1" to 2" leeway on the given width/depth, for an easy pull-in, pull-out." We apologize if this has inconvenienced you however this is done to ensure ease of use.

If you have additional questions, comments or suggestions, please do not hesitate to write to us at feedback@coversandall.com. We are always looking for ways to improve our service and would love to hear from you.

Michigan
1 review
0 helpful votes
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Perfect Fit!
February 1, 2021

Very pleased with the product, we had a custom pit built and then provided the measurements to covers & all along with a photo. The cover fits perfectly!

Date of experience: February 1, 2021
California
2 reviews
0 helpful votes
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Very high quality
February 1, 2021

I was pleasantly surprised by the high quality of your covers. The color was perfect too!

Date of experience: February 1, 2021
Ohio
1 review
0 helpful votes
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Not your standard A/C unit
February 1, 2021

Item fit perfectly over our device. So glad that we were able to find a place that would make a cover to OUR measurements instead of preset sizes by other manufacturers. They recognize that not all devices are of the same mold and need covering just the same. Many thanks.

Date of experience: February 1, 2021
Missouri
1 review
0 helpful votes
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Porch swing cover
February 1, 2021

I'm very pleased with my porch swing cover. It fits perfectly and looks nice while keeping my swing free from the Missouri winter elements. Even my neighbor remarked on how nice it looked.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Great fire pit cover
February 1, 2021

This came as expected. I am very happy with my purchase.

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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Grill cover
February 1, 2021

The grill cover arrived as promised. The quality is excellent and so is the fit.

Date of experience: February 1, 2021
Connecticut
1 review
0 helpful votes
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Perfect affordable replacement covers
February 1, 2021

We love these covers! They are so adorable and great quality. They for perfectly. Thank you so much for the fast free shipping too.

Date of experience: February 1, 2021
Pennsylvania
1 review
0 helpful votes
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Christmas Tree Storage Bag
February 1, 2021

LOVE IT! I didn't have to fold up the tree limbs very much since there was plenty of room. The cover is very sturdy!

Date of experience: February 1, 2021
Nebraska
1 review
0 helpful votes
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Perfect fit and great quality
February 1, 2021

Ordered 1 completely custom cover for a countertop Pizza Oven and a second one fit to the new Kitchenaid built-in grill.
Great look, great fit. I'm very impressed with the quality. I figured it would be cheap feel but would do the job. Actually, it was very heavy duty quality and gives the outdoor kitchen a real look of quality and class.

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
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Fits great!
February 1, 2021

Received the cover for our glider, and the fit is great! The material seems very durable.
We are very pleased with our purchase!

Date of experience: February 1, 2021
Wisconsin
1 review
0 helpful votes
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Our initial contact with Covers & All was in September 2020 and much follow up was needed before the cover was received in December 2020. This was disappointing, as we had a favorable experience in 2019.

Date of experience: February 1, 2021
Banner B. — Covers & All Rep
over a year old

Hello Kit. Please accept our sincere apologies for the delay on your order.

Per our records, a split zipper was added to the order after it was placed, thus increasing the cost. We sent several notification emails since 10 October but unfortunately only received the payment on 18 November. Following this, the delivery date on your order was revised.

Nonetheless, as you have used us in the past, you are aware this is not our regular turnaround. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised date. Please be assured we are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.

We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments or questions, you are very welcome to write to us at feedback@coversandall.com.

South Carolina
1 review
0 helpful votes
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Perfect Fit
February 1, 2021

The cover is very nice, well made, and perfectly covers my patio furniture. The company provided a delivery date and delivered on time. I am very happy with this purchase.

Date of experience: February 1, 2021