On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I ordered an oval cover for my fire table. I received a round one even after sending a clarification email stating the cover neede to be oval, not round
We like the product and the process for obtaining it. But the elastic is so tight on the bottom that it's nearly impossible for one person to put it on. It keeps snapping off. So it requires two people to put it on and it's such a pain it's really not worth using it.
Product received in a timely fashion and order request. Item cost a little pricey!
I am so thankful I found Covers & All. I had been looking for inexpensive but good quality covers for my patio cushions which are an odd size. Covers & All has easy measurements and custom sizes. I actually ordered one of each size as a test model and realized I needed an inch smaller. Now I have a completed patio set with brand new cushions!
Very happy with the fire pit cover I ordered. It's much better quality than the original
Cover that ripped.
I took the measurements and the picture that they requested. The transaction was very smooth. The material is not what I was expecting. I thought it was going to be more of a nylon, polyester but it is more like a rubber or vinyl. We will see how long that lasts in the hot Arizona sun. I was glad to get a cover for my chair that was the right size. All other companies only have covers that are just too small and there is no other choice. So 2 inches in width or length just isn't going to work. It took maybe 7-10 days which I felt was totally reasonable and didn't have to speak with customer service. Since I didn't experience what others say they experienced I would use them again.
I ordered 2 sectional covers and 4 chair covers (that were not inexpensive) and they have been stuck in the FedEx international terminal for over a week and a half. Not to mention that these were ordered EARLY March and we still do not have them. I had to personally call FedEx twice, with no satisfaction (e.g., "wait two days.") and then I called the company, who apparently did the same thing. I am fine working with an International company if you are able to deliver the product without significant delay. This is not the case. It is not transparent on the website that these are made and sent from India and the shipping delays are unbelievable. Terrible.
The order took longer to process and ship than I anticipated, but it eventually made its way from India to the U.S., then was released from Customs and took another week to arrive.
I wanted a tabletop cover in a non-rectangular shape. I was able to work with customer support to order it. The order came quickly and the cover fit perfectly.
Covers & All exceeded my expectations for product quality and customer service.
Easy to order. Can't wait to see what the quality and quickness is like.
Easy to order. Can't wait to see what the quality and quickness is like.
Ordering process was smooth and covers arrived as expected. They fit the pillows, but the fabric feels a little plasticky and slippery. Some may love that, but would love to have more options in terms of fabric.
I had a great experience. The cover is high quality material. The elastic is perfect and will keep my new table in good shape for years. Very happy customer!
Very organized and easy! Great product. Extremely satisfied with product quality and purchase process.
Wonderful experience. Love the fire pit cover. Well worth the money! Will buy again from the company! Thanks for the great product.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members