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Covers & AllReviews 25,570

4.5

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+424
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,937
shipping
340
quality
21,527
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Florida
1 review
0 helpful votes
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My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.

Date of experience: April 19, 2021

My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.

Date of experience: April 19, 2021
California
2 reviews
0 helpful votes
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Great good quality covers
April 19, 2021
Updated review

Very easy to place an order with custom measurements over the website

Date of experience: April 19, 2021

Nice website
March 29, 2021
Previous review

Nice website

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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My experience With cover all
April 19, 2021

The sizing was easy Very well explained And they had a number of colours And fabric And don't forget The better the fabric the longer the warranty

Date of experience: April 19, 2021
Utah
1 review
0 helpful votes
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High Quality at a Low Price!
April 19, 2021
Updated review

We had been looking for reasonably priced lumbar pillows for our outdoor patio chairs for over a year. We found many that we liked but were not willing to spend in the neighborhood of $100 per pillow. One day while searching for pool covers I found the Covers & All website. I had previously not considered looking for pillow covers and then filling them with inserts. I found the perfect fabric color and size and decided to take a chance. These are the best made pillow covers I have found anywhere regardless of price! After purchasing the inserts we spent a fraction of the cost of most competitors and are elated with our pillows.

Date of experience: April 19, 2021

Easy to navigate site
March 21, 2021
Previous review

Easy to navigate site.

Date of experience: March 21, 2021
Ohio
1 review
0 helpful votes
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Took some time, finished product as worth the wait
April 19, 2021
Updated review

Ordering was easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.

After the initial order was placed, we received a marked up picture of our patio sectional with additional measurements needed. We sent the additional measurements but because our sectional had a curve in the back, we were concerned the measurements they were asking for wouldn't be correct. We called customer service a few times, sent measurements & pictures back & forth until we were confident that the designers understood what we were concerned about. Took about a week from our initial order until we approved the design.

Once we approved our product, they immediately put it into production and it only took a day or two for our cover to ship. Even after all the design back & forth we received our product about four days after the original estimated delivery date.

At the time, the back and forth with the measurements was very frustrating but In the end the finished over was worth the frustration. It fits great, material is very durable and it should keep our sectional protected from all the Ohio weather (so far we haven't had any rain).

Date of experience: April 19, 2021

Ordering was very easy
March 21, 2021
Previous review

Ordering was very easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.

Date of experience: March 21, 2021
New York
1 review
0 helpful votes
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Very pleased!
April 19, 2021

We ordered a replacement cover for a patio sofa cushion. The ordering process was easy. Email communication was good. Like other reviewers, we were unaware that our order was manufactured in and shipping from India, not Georgia, until we got a FedEx shipping notification from Mumbai. The cover was supposed to be delivered 4/12, but was shipped 4/13 and arrived 4/16. The new cover is a perfect fit, with quality fabric and construction. We are very pleased with the final result, but suggest the manufacturer be more transparent about their location and ship times.

Date of experience: April 19, 2021
Texas
1 review
0 helpful votes
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Chicken coop shade
April 19, 2021

Bought this to see if it would provide adequate shade for my chickens. Worked great, I just ordered another one.

Date of experience: April 19, 2021
Connecticut
1 review
0 helpful votes
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I ordered replacement covers for our patio set because I was having difficulty finding similarly sized replacement cushions for a reasonable price. A new set of cushions cost almost as much as the set of furniture cost with the cushions! The color selection is limited, which is unfortunate. I got the navy blue and they are great. Quality is good, fabric is good and they arrived quickly. Ordering here was a good solution to a problem I have spent a lot of time on.

Date of experience: April 19, 2021
Pennsylvania
1 review
0 helpful votes
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Cover Doesn't fit.
May 19, 2021

I received a drawing with 2 options for my cover which was great. I responded in writing with a few questions and a suggestion for a slight variation. I never received a response except that my order was placed. In the end the cover sags in the middle and therefore does not protect my speaker. I have an email into the company 3 days ago and have yet to get a response. I will be following up with my credit card company and removing all charges if I don't hear back soon.

Date of experience: April 19, 2021
Tennessee
1 review
0 helpful votes
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Happy
April 19, 2021

Every aspect of our experience with this company has gone well. We measured our fire pit according to the instructions on the website. When it arrived, it fit perfectly. They kept us informed throughout the process so we knew when to expect our cover to arrive. We would recommend them to anyone.

Date of experience: April 19, 2021
South Carolina
1 review
0 helpful votes
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Love it!
April 19, 2021
Updated review

Great, fit awesome quality good love it very good value

Date of experience: April 19, 2021

Love it
April 19, 2021
Previous review

Great, fit awesome quality good love it very good value

Date of experience: April 19, 2021

Great
April 4, 2021
Previous review

Great

Date of experience: April 4, 2021
California
1 review
0 helpful votes
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The measuring confusing?
April 19, 2021
Updated review

A bit confusing when it came to measuring the cushions. I thought i measured according to the diagram on the website? Apparently not?

Date of experience: April 19, 2021

Easy
April 2, 2021
Previous review

Easy.

Date of experience: April 2, 2021
Pennsylvania
1 review
0 helpful votes
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My order is unusable and very disappointing. I guess it's my fault because I approved it when asked

Date of experience: April 19, 2021
Wisconsin
1 review
0 helpful votes
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Grillcover
April 19, 2021

The grill cover fit perfectly. Very durable fabric. Love it. Well worth the money.

Date of experience: April 19, 2021
Canada
1 review
0 helpful votes
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Very helpful
April 19, 2021

Appreciated the individual attention I received. High quality

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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Treadmill Cover
May 19, 2021

Good website. Product ordered not suitable for indoor use. Could only work for wife if treadmill was on outdoor screened porch.

Date of experience: April 19, 2021
Georgia
1 review
0 helpful votes
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Not great. No reply to my email to resolve the problem. Not good.

Date of experience: April 19, 2021

Hopefully I'll be happy with my order!
March 24, 2021
Previous review

Hopefully I'll be happy with my order!

Date of experience: March 24, 2021
New Jersey
1 review
0 helpful votes
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Good prosuct
April 19, 2021

Easy to order they sent a text requesting info and confirmation as well

Date of experience: April 19, 2021
Florida
1 review
0 helpful votes
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Excellent Communication
April 18, 2021

Ordered a custom grill with a logo and side burner cover. The Covers & All team provided proofs rather quickly prior to submitting the covers for production. I made some changes to the color of the logo, and once again, the turn-around was great.
Don't be turned off these products are being produced off-shore. The entire process from ordering to delivery took about 2 weeks. Quite impressive given the products were manufactured in India and shipped FedEx Express.

Date of experience: April 18, 2021
New York
1 review
0 helpful votes
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Good quality
April 18, 2021

Shipping took a little longer than expected but worth it. Quality material and product as expected.

Date of experience: April 18, 2021