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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
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My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.
My item has visited India, China, Japan, and has sat in customs for a week. I contacted customer service and they were useless (I'm assuming it was outsourced to a CSR company). Will not order from here again.
Very easy to place an order with custom measurements over the website
The sizing was easy Very well explained And they had a number of colours And fabric And don't forget The better the fabric the longer the warranty
We had been looking for reasonably priced lumbar pillows for our outdoor patio chairs for over a year. We found many that we liked but were not willing to spend in the neighborhood of $100 per pillow. One day while searching for pool covers I found the Covers & All website. I had previously not considered looking for pillow covers and then filling them with inserts. I found the perfect fabric color and size and decided to take a chance. These are the best made pillow covers I have found anywhere regardless of price! After purchasing the inserts we spent a fraction of the cost of most competitors and are elated with our pillows.
Ordering was easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.
After the initial order was placed, we received a marked up picture of our patio sectional with additional measurements needed. We sent the additional measurements but because our sectional had a curve in the back, we were concerned the measurements they were asking for wouldn't be correct. We called customer service a few times, sent measurements & pictures back & forth until we were confident that the designers understood what we were concerned about. Took about a week from our initial order until we approved the design.
Once we approved our product, they immediately put it into production and it only took a day or two for our cover to ship. Even after all the design back & forth we received our product about four days after the original estimated delivery date.
At the time, the back and forth with the measurements was very frustrating but In the end the finished over was worth the frustration. It fits great, material is very durable and it should keep our sectional protected from all the Ohio weather (so far we haven't had any rain).
Ordering was very easy. Instructions for measuring was very easy to understand. Descriptions for options were very clear and the best part was being able to see each tie down option in a video.
We ordered a replacement cover for a patio sofa cushion. The ordering process was easy. Email communication was good. Like other reviewers, we were unaware that our order was manufactured in and shipping from India, not Georgia, until we got a FedEx shipping notification from Mumbai. The cover was supposed to be delivered 4/12, but was shipped 4/13 and arrived 4/16. The new cover is a perfect fit, with quality fabric and construction. We are very pleased with the final result, but suggest the manufacturer be more transparent about their location and ship times.
Bought this to see if it would provide adequate shade for my chickens. Worked great, I just ordered another one.
I ordered replacement covers for our patio set because I was having difficulty finding similarly sized replacement cushions for a reasonable price. A new set of cushions cost almost as much as the set of furniture cost with the cushions! The color selection is limited, which is unfortunate. I got the navy blue and they are great. Quality is good, fabric is good and they arrived quickly. Ordering here was a good solution to a problem I have spent a lot of time on.
I received a drawing with 2 options for my cover which was great. I responded in writing with a few questions and a suggestion for a slight variation. I never received a response except that my order was placed. In the end the cover sags in the middle and therefore does not protect my speaker. I have an email into the company 3 days ago and have yet to get a response. I will be following up with my credit card company and removing all charges if I don't hear back soon.
Every aspect of our experience with this company has gone well. We measured our fire pit according to the instructions on the website. When it arrived, it fit perfectly. They kept us informed throughout the process so we knew when to expect our cover to arrive. We would recommend them to anyone.
Great, fit awesome quality good love it very good value
A bit confusing when it came to measuring the cushions. I thought i measured according to the diagram on the website? Apparently not?
My order is unusable and very disappointing. I guess it's my fault because I approved it when asked
The grill cover fit perfectly. Very durable fabric. Love it. Well worth the money.
Good website. Product ordered not suitable for indoor use. Could only work for wife if treadmill was on outdoor screened porch.
Not great. No reply to my email to resolve the problem. Not good.
Hopefully I'll be happy with my order!
Easy to order they sent a text requesting info and confirmation as well
Ordered a custom grill with a logo and side burner cover. The Covers & All team provided proofs rather quickly prior to submitting the covers for production. I made some changes to the color of the logo, and once again, the turn-around was great.
Don't be turned off these products are being produced off-shore. The entire process from ordering to delivery took about 2 weeks. Quite impressive given the products were manufactured in India and shipped FedEx Express.
Shipping took a little longer than expected but worth it. Quality material and product as expected.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on feedback@coversandall.com with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at feedback@coversandall.com and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at info@coversandall.com. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.