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From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Horrible customer service! I contacted the company by phone, email (no response) and through the online chat and no one was able to provide accurate information about the delay in my order.
I have several covers from Covers & All and they are excellent! Fit perfectly and totally weatherproof.
Excellent instructions regarding measuring!
I love that I can order custom sizes and the ordering process is very user friendly. The product came relatively quickly and they were great quality and fit perfectly!
I love that I can order custom sizes and the ordering process is very user friendly
We received our fire table cover yesterday and couldn't be more pleased. The fabric appears very durable. The custom fit is fabulous. Well done Covers & All...
Easy instructions to measure custom grill cover and reasonably priced. Fast followup to clarify my measurement and delivery was faster than expected.
Easy instructions to measure custom grill cover and reasonably priced.
I've ordered outdoor covers to replace 2 seating areas. I even sent an image so you can see how they look. Unfortunately when I received them, the zippers on my top cushions were sewed on the top of it, not bottom. It's ashamed because I waited for them for weeks and now I am really disappointed.
The website was very easy to navigate and the prices were very reasonable also. They arrived on our doorstep quicker than expected. They responded almost immediately to an email about being tax exempt and took care of the refund when supplying requested documentation. Customer service was super helpful and couldn't have been any quicker! I highly recommend!
Website is easy to navigate and on-line chat was very quick to respond!
Easy to use website (except for blue shading on the furniture diagrams, which is a bit confusing), and great customer service on the phone.
Easy to use website (except for blue shading on the furniture diagrams, which is confusing), and great customer service on the phone.
I ordered covers for my porch furniture through their online ordering form. Further design considerations were required that needed further measurements submitted by me. Covers & All reached back out to me and in doing so I ended up with perfectly fitting covers.
I ordered covers for my porch furniture through their online ordering form. Further design considerations were required that needed further measurements submitted by me. Covers & All reached back out to me and in doing so I ended up with perfectly fitting covers.
Fits perfectly. Came quicker than expected. Good quality. One criticism. I had wanted a grey cover, and the nearest color was whitel
Difficult to get someone from customer service to call you back. Someone from India called me back yet he didn't know anything about the product and couldn't answer any questions. Wasn't until this Indian person asked someone from the US office to call me back did my questions get answered. Also, website was difficult to interface. The product came, much to my surprise with a "plasticky" fabric. I was expecting a canvas surface yet this is like plastic/rubber.
I sent in measurements, I was asked for a couple more, it arrived sooner than expected and fits like a glove. Looks great!
Easy to shop, fair prices. They produce a quality product at a fair price. I should get another few years on my Sofa.
I wish you had contacted me to tell me that the blue ink i chose would not be visible against the grey fabric. I can barely see it and i'm only 34, it's not like my eyesight is going bad. I love the item, the grey color and the quality, i just wish i could see the name on it.
Extremely well made products that will perform as advertised. Only issue was they checked measurements with me before manufacture which was great since I had a couple wrong, but the customer service person was terrible because he clearly didn't understand the English language well enough to communicate numbers. We struggled through it but it was frustrating.
We ordered a custom cover for our firepit and this cover is beautiful, excellent quality and fits perfectly. The fabric is a lovely gray with a textured look and the lining is heavy, protective and waterproof. The drawstring at the bottom enables us to cinch the cover tightly so it won't blow off. So far we are very happy with this cover and impressed with the quality.
Easy to follow measurement guide. Quick service. Got the waterproof material that I had been searching for. Quality product received with good fit!
I like the cover
I like the site to an extent.
I don't like the packaging. You can't open it unless you use a knife and that could potentially cut the cover. That was a joke
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members