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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The covers are of a high quality and tailored to fit neatly on our outdoor furniture. We see the furniture from our living room so it was important that the covers did not look ugly. We were very please with how they look and that they feel sturdy and well made. Note that we went for the Cover Rite fabric, so can't speak for the other materials.
Customized fire pit cover with logo. When an issue of size and location with regard to logo fitting between the seams, customer service called and emailed the layout and dims for me to approve before fabrication. That met my expections and product delivered as I had envisioned it to be. Thank you
Hey Dillon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The communication and dedication to making sure the final product comes out just right was perfectly shown by the employees at Covers & All. The amount of thought, time, and effort put forth by the team at Covers & All is the reason this process went without an issue and provided us with a perfect fit and high quality cover.
Hey Kyle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The communication and dedication to making sure the final product comes out just right was perfectly shown by the employees at Covers & All. The amount of thought, time, and effort put forth by the team at Covers & All is the reason this process went without an issue and provided us with a perfect fit and high quality cover.
I ordered a custom size rectangle dog bed. They were very prompt with delivering my purchase. The fabric is beautiful and the size was perfect. There were 2 small items that needed attention and their customer service team was right on it and made the corrections. I will definitely keep this company in mind not only for their dog beds but their website lists so many products I am interested in.
Thank you, Theresa, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products and services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Everything went very well. I really appreciated the attention to detail, though it may have slowed production a bit. Still, satisfied with the product and experience.
Hey John! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We used Covers &All previously for our outdoor kitchen grill and furniture. The covers held up well to the elements in the AZ sun. The grill cover fit perfectly and looked better than the original cover from the grill company.
Hey Holly! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We were given multiple emails about the product being shipped. The plastic finally arrived about 6 weeks after first expected. Normally, I wouldn't care about that late delivery, however we wanted to install before it got really cold here and actually enjoy the porch.
Hey Kerrie, we sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I haven't had the cover made for my outdoor table, but the fabric looks very durable. The measurements were made correctly, I'm very pleased with the product.
Hey Brett! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There were items on my bill that I didn't order and items never received. Really a mix-up and hard to straighten out.
Took a long time for delivery.
I would email them about my order, but no one responded.
Hey Andrew! As per our records, your concern has been addressed to your satisfaction. Thank you for your cooperation throughout. Feel free to contact us in case you require any further assistance.
Ordered, wanted to change the order, called the company. They said they hadn't received an order from me, so I had to reorder. Just hope I don't get billed twice now.
These tarps were exactly what I was looking for. The quality and thickness is better than expected. Production took a week or two, but definitely worth the wait. Pricing was great as well. Very happy with the final product.
Hey Chris! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A great company to do business with. Have ordered from them twice with both being excellent experiences. Would definitely order from them again if the need arises.
Hey Brian! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a second cover as I was extremely pleased with the first one.
Unfortunately, waited a while, and the cover doesn't fit. There is absolutely no stretch to the cover so keep that in mind when measuring your sofa, especially if it's modular.
Hi Christie, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I ordered a custom made vocer in 2019. I thought there was a 7 year warranty, but I must have been mistaken. Cover came apart at the seam, poor craftsmanship perhaps. Contacted customer service and all I was told by Danial Kemp to take it somewhere to get restitched. Hardly a solution and more money out of my pocket for a product I thought was durable. Definitely not a customer service oriented company. You can probably find a better product elsewhere.
Hi Robert, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Love these! Great fit and great stitching. I also love the ties for each chair leg, which help to keep the covers on during windy winter storms. And I was impressed when they contacted me to confirm some measurements and make sure I will have a good fit for my chairs. Highly recommend!
Hey Leo! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The quality of the curtain is very good, our curtain is 10 feet tall and 50 feet long.the clear portion in the center is perfectly clear.
Hey Antonio! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered covers for my patio set 2.5 months ago and I still have not received them. I received no notices or information from the company, other than promotions to buy more items. When I finally called, they said that I owed an additional $30 to my order because they needed to add. 25" of fabric. I have never paid for a product from a store, then been told well after the fact that I still owed more money. What is the worst is not the amount, it is the fact that this company did nothing to reach out to me to let me know that they did not start making my product because they decided to charge me more. Fingers crossed that I get the covers before my patio set is ruined.
I do not trust this company. I should have paid for a real company to make my patio covers.
To the Covers & All Team: treat your customers with respect and dignity and communicate with them any problems that may occur.
Hi Eric, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Our records show that an email update along with a follow-up call was shared regarding the additional fabric required for your custom measurements, and the order was placed on hold while awaiting the next steps. It’s possible this update may have been missed, and we truly appreciate you highlighting your experience. Your feedback is valuable and will be considered to help improve the overall communication process.
I had a special order and the team was very helpful and accommodating in getting me exactly what I needed. Processing and shipping was fast and it looks great!
Hey Jen! We’re delighted to know that you’re happy with our product/service. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever have any questions or need any assistance in the future, feel free to reach out, we’re always here to help and ensure your experience with us remains positive!
The custom cover fit the futon mattress just right. The material and sewing feel and look high quality. It arrived within two days of shipping, all the way from India! Over all very satisfied and will likely order more covers in the future
Hey Sharlene! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All you need to do is follow what they ask for. Measure accurately, and pick the material that best suits your taste. The rest is up to them. Could not be happier with the results!
Hey Robin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All you need to do is follow what they ask for. Measure accurately, and pick the material that best suits your taste. The rest is up to them. Could not be happier with the results!
This was my second purchase from Covers & All and it won't be my last. The covers are great quality and fit perfectly. The most important thing is ensuring that you make accurate measurements. I've told family and friends about Covers & All. Such a great value!
Hey Renee! We are delighted to hear that you are pleased with our product and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Daniel! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!