Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 6,198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.
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Easy to order and design online. Speedy manufacturing and delivery.
A professional, efficient and reasonably priced cover solution, as experienced on many previous occasions. Keep up the great work
Great products and the ability to custom choose size, however being able to input via cm or m would be very helpful
Perfect for storing our very large Christmas tree plus a bonus extra bag a nice surprise. Excellent quality tough sturdy bag will last test of time.
Amazing customer service, great quality and very affordable
Delivery took a little while, but overall product is good quality
Great service, thank you for making this so easy and supplying a great product.
I was initially hesitant to order custom-made cushions online but they are great! Out of the four I ordered only one isn't a perfect fit (although still very close - the company does warn some items could be 1cm or so larger)
Simple and accurate with a quality product, the production of the cover from the order was faster than the time it took to be delievered.
I love the colour and the material. I will order more
I am so very pleased with the covers I received. They have transformed our outdoor furniture. Exceptionally well made.
Hi.
This was my third order and overall I've been very happy with the service. This time, in my haste I accidently ordered 2 colours, instead of my intended all grey covers. As advised, within two hours of ordering, I sent an email and a customer message via the web site, requesting all grey. The covers have arrived - 2 beige and 1 grey.
So easy - from placing the order to delivery - covers fit perfectly - kept up to date with delivery - they actually arrived 5 days earlier than advised when order placed. Will definitely recommend and use again for another project. Thank you to all involved
Arrived in a timely manner. Very happy with the product
Any queries were answered really fast and the staff couldn't have been more helpful.
The covers are brilliant, great quality and after giving the exact measurements they fit beautifully.
My Weber Q cover is way to big. I ordered according to model on the website and it's almost double to size and completely useless. Would just blow off.
Hi Rebecca, We sincerely apologize for any inconvenience this has caused. Having been made to a custom size following the dimensions, we accept that a fabrication error may occur. We always stand behind our products and will replace them if they are faulty. However, valid proof is required for justification.
We see that you have already raised a complaint via email; we will have it reviewed by our team and will make every effort to resolve this with the best solution possible.
Customising my order was a breeze, the items arrived in no time and are made of excellent, quality material.
We will definitely be using again
Good. Website easy to use.
Item exactly as described and swift delivery despite covid delays. Only a couple of days behind ETA.
Customer service can improve upon comm's, it wasn't clear that I was ordering stock from o'seas, I thought it was produced onshore. It took four or more emails before I got a straight answer.
Customer service was excellent aside from this and I'm very pleased about the product quality and value for money. Will definitely use this company again.
Very pleased with the quality of the product as it was exactly as we requested. Quick delivery
Under the circumstances with the flooding on the East Coast of Australia. I was kept notified of the delays and when I wasn't home one day for pick up, the carrier came the next day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Kate. We're sorry to hear that your color change request was neglected. We noticed a chat in which the email address was partial or wrong; as a result, we would be unable to obtain your order information. We appreciate it, however, that you contacted us as soon as you realized the error.
We contacted you via the email address associated with your order and offered you the best answer we could. We'd appreciate it if you could answer with your acceptance so that we can go forward.