Covers & All Reviews Summary
Covers & All has a rating of 4.7 stars from 6,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 4th among Home Decor sites.
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Great quality and size is a pefect fit. Took a while for it to arrive though but other than that, very happy with the product.
This tailor made ultra heavy duty bbq cover fits like a glove, is dead easy to put on (no more catching on sharp edges) and has extra features way in excess of your standard bbq cover.
I purchased an outdoor bar cover and its exactly what i wanted
I ordered covers for some chairs and right after I got them I inquired about the cushion inserts because the ones I have are old and need to be thrown away. I was directed to the page to get the inserts and I ordered them. When I got them, they were tiny. After researching it, the covers were ordered in inches and the inserts were ordered in centimeters...not sure why this was allowed to happen on the site? They were both ordered under the default settings and you would think that they would be done in the same measurement system. I would like to get my inserts in 30in x 29in x 9in too match my covers I already ordered. Please help me get this accomplished
The covers are very good quality and custom made to size however I misunderstood what I was ordering and thought that foam inserts came with the covers. This is probably because the photo showed the cover and insert. Maybe there should be an extra note on the order page to say that this is for covers only.
First class experience. Product delivered quickly with Fed Ex. The cover I bought to cover my outdoor furniture was perfect. Extremely well made and fitted perfectly. The material used appears to be be one of the highest quality. Would have no hesitation in purchasing a Cover & All product
Day 5 and very happy. Perfect fit and great quality. Delivery time was also outstanding.
Excellent customer service when I emailed to ask a question re: measurements and how secure it would be in high winds
This made to measure outdoor cover was sent promptly and is extremely well made from good quality material and best of all fits perfect. After years of mucking around with ill fitting off the shelf covers that never lasted long I thoroughly recommend covers from Cover and All..
I wish all custom made products purchased online was this easy! Great order process and tips. A clarification of design step that was great and allowed me to feel confident the order was what I wanted.
Cover arrived 5 days early which was a nice surprise. Very happy with quality the only fault I could complain about was the tie down strings were too weak. I would recommend getting straps instead. Other than that it was perfect.
I was very pleased with the level of detail and the requests to confirm information. I was wary about doing this process remotely but I'm very happy with the service. The cushions are on, it was easy to get them on and they look great. I was also pleasantly surprised by the surprise gift. A great tote and will definitely get used. Thank you!
Came quickly exactly what I was after. Fits pretty good slightly loose but that's still fine.
The quality of the service and the product itself was first-rate. The consultant ensured that my measurements were in fact correct on a few occassions and that I was truly satisfied. It's a great service at very good prices.
I looked everywhere for a cushion to fit on top of my storage box. In the end, it had to be specially made but the cost of having a high quality cushion and cover to be made under non-standard dimensions was very high. These guys made it easy to choose the cushion, and cover while tailoring it to the size you needed. Arrived very quickly and it has changed the look and feel of the room.
Fits perfectly, material appears to very durable. Thank you
Ordering ok and the measurements were checked and double checked but one cover to big.
One cover had pockets upside down and one didn't have the grommets every 6 inches
Overall 3 out of five
Ordering ok apart if I made changes it scrubed other information and had to re-enter
My order This morning was meant 20% off free postage but I think postage was charged
Great service and fabulous product - only slightly larger than I thought.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christopher, We regret hearing about your dissatisfaction with the product. The instructions presented on website are based on our previous experience with our customers, and while we have made every effort to improve the website, we are aware that there is still space for improvement but as your feedback is valuable to us, we have passed it to the concerned team for a better experience in future. As soon as an order is placed, we send confirmation emails to all of our customers. Any modifications must be communicated via connecting on a live platform, such as phone or chat, within two hours. Additionally, the website states that all measurements for this product must be given in centimetre (cm). As you are a customer, we would greatly appreciate it if you could respond to the email we had sent in order to give you the best possible resolution. We value your time and comments. Waiting for your prompt response.