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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very easy to order and my cover arrived promptly and the perfect size. Thank you
Great service and product! Have ordered before and will defo order again in the future
The cover was a chair that was an odd shape and the team spent a lot of time making sure that it was all the right dimensions
Very good website however the cover is a lot bigger than we ordered
Very good communication. Covers and all are very helpful in ensuring covers are designed for the furniture. Excellent service.
Top quality covers. The fabric is lovely to the touch but strong and appealing to the eye. The workmanship is amazing as they look really professionally made. Very happy customer.
Quick and perfect
Tried other companies online with no response. Thank you for the perfect cover.
The service received was exceptional, they ensured they covered all the provided measurements and insisted on double and triple checking, but when the product arrived it was a perfect fit so it was worth going back and forth.
Quality of the product was also A1
Great value for money and high quality. Now installed and looks great.
Mr wife emailed you a week or so ago with some issues with the audit but has not heard back. Pls could you call her on ******* *******
I had to make a change to the order after sign off. They were there out of hours and resolved the issue
Created perfectly fitting covers for my awkward sized garden benches and other furniture. Great comms and requested pics and confirmation of a few measurements just to ensure perfect fit which they achieved at a very affordable price. Should last forever too. Very pleased
Excellent service and item really good quality delivered quickly. Only grumble was most of the packing wasn't recyclable
Nichole was extremely helpful, knowledgable, courteous and patient, resulting in me placing th3 order which exactly suits my needs.
My sixth outdoor furniture cover from Cover & All, so I must like them! The heavy-duty waterproof and UV proof covers have lasted well so far, certainly better than covers originally supplied with some of our garden furniture. Currently my go-to source for outdoorcovers.
The Covers & All website makes it easy to order custom sized cushion covers. I ordered 3 different sizes in a waterproof fabric for our garden furniture. They arrived quickly, were well made and the cost was reasonable too.
Website easy to navigate and order from. Delivery arrived before expected date and covers were to exact requirements.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Graham, we are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as ordered and approved working drawing. Furthermore, we are sorry to inform you, unfortunately, we have not received any email from your registered email address. Also, due to security reasons, we are unable to see the mentioned contact number in the review comment. However, as you have shared your feedback with us, we have forwarded the same to the concerned team. They will contact you soon via email to reverify the details.