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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,504
value
72
shipping
73
quality
13,167
This company responds to reviews on average within 0 days

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14,499 reviews

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Massachusetts
1 review
0 helpful votes
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Cushion cover
December 6, 2022

Very easy to order and my cover arrived promptly and the perfect size. Thank you

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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Great service!
December 6, 2022

Great service and product! Have ordered before and will defo order again in the future

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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Great Covers
December 6, 2022

The cover was a chair that was an odd shape and the team spent a lot of time making sure that it was all the right dimensions

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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Rattan Oval Table 8 seats cover
December 6, 2022

Very good website however the cover is a lot bigger than we ordered

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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Outside furniture covers
December 6, 2022

Very good communication. Covers and all are very helpful in ensuring covers are designed for the furniture. Excellent service.

Date of experience: December 6, 2022
Massachusetts
1 review
0 helpful votes
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Top quality covers. The fabric is lovely to the touch but strong and appealing to the eye. The workmanship is amazing as they look really professionally made. Very happy customer.

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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Good
December 6, 2022

Arrived sooner than I was expecting. I was very happy with the delivery.

Date of experience: December 6, 2022
GB
1 review
0 helpful votes
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ABC
December 5, 2022

Everything what I needed was done perfect product good strong material's

Date of experience: December 5, 2022
GB
1 review
0 helpful votes
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Excellent
December 5, 2022

Quick and perfect
Tried other companies online with no response. Thank you for the perfect cover.

Date of experience: December 5, 2022
GB
1 review
0 helpful votes
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Great Professional organisation
December 5, 2022

The service received was exceptional, they ensured they covered all the provided measurements and insisted on double and triple checking, but when the product arrived it was a perfect fit so it was worth going back and forth.

Quality of the product was also A1

Date of experience: December 5, 2022
GB
1 review
0 helpful votes
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Excellent product
December 4, 2022

Great value for money and high quality. Now installed and looks great.

Date of experience: December 4, 2022
GB
2 reviews
0 helpful votes
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Not Made to Measure Well Enough
January 3, 2023

Mr wife emailed you a week or so ago with some issues with the audit but has not heard back. Pls could you call her on ******* *******

Date of experience: December 4, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Graham, we are sorry to note your disappointment with the product received. Upon checking the order details, we have manufactured the product same as ordered and approved working drawing. Furthermore, we are sorry to inform you, unfortunately, we have not received any email from your registered email address. Also, due to security reasons, we are unable to see the mentioned contact number in the review comment. However, as you have shared your feedback with us, we have forwarded the same to the concerned team. They will contact you soon via email to reverify the details.

GB
1 review
0 helpful votes
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I had to make a change to the order after sign off. They were there out of hours and resolved the issue

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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Perfect product and service
December 4, 2022

Created perfectly fitting covers for my awkward sized garden benches and other furniture. Great comms and requested pics and confirmation of a few measurements just to ensure perfect fit which they achieved at a very affordable price. Should last forever too. Very pleased

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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Custom bench cover
December 4, 2022

Excellent service and item really good quality delivered quickly. Only grumble was most of the packing wasn't recyclable

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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Excellent product and service
December 4, 2022

Nichole was extremely helpful, knowledgable, courteous and patient, resulting in me placing th3 order which exactly suits my needs.

Date of experience: December 4, 2022
France
1 review
0 helpful votes
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Cover & All table/box cover
December 4, 2022

My sixth outdoor furniture cover from Cover & All, so I must like them! The heavy-duty waterproof and UV proof covers have lasted well so far, certainly better than covers originally supplied with some of our garden furniture. Currently my go-to source for outdoorcovers.

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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The Covers & All website makes it easy to order custom sized cushion covers. I ordered 3 different sizes in a waterproof fabric for our garden furniture. They arrived quickly, were well made and the cost was reasonable too.

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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4 chair covers
December 4, 2022

Website easy to navigate and order from. Delivery arrived before expected date and covers were to exact requirements.

Date of experience: December 4, 2022
GB
1 review
0 helpful votes
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Thank you
December 4, 2022

Great experience. Thank you for validating the sizes.

Date of experience: December 4, 2022