On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 7th among Home Decor sites.
Instant Feedback
We monitor reviews for authenticity
So excited to receive your swatch kit! Can't wait to choose a fabric! Fast delivery!
Easy to order, quick delivery. Amazing product. Third time ordering.
NOT square as per measurements. Opening uses ties not zipper as expected. Very poor fit.
I've ordered all my outdoor furniture covers from C&A. Prices seem high although not having to replace outdoor furniture due to fading or weatherbeaten definately makes up for it. I'm a long time customer because of it. I've had many custom covers made for TV's, couches, fire pits & umbrellas. I do recommend.
Purchasing experience was very smooth, communication was perfect. Messaged back n forth a few times to make sure they made it exactly how i wanted it.
In the Edit Cart you should allow to Edit the measurements. I had to order each additional item with the modified measurements and then delete the others in the cart. Or at least before sending item to cart, prompt user to verify measurements, or suggest to size up to the nearest inch (I'm aware of the size add-on, but rather be a bit larger than not fit properly).
I've waited over 3 months to place an order with csr I had question prior to ordering and finally someone called me today and I was able to have my question answered and placed my order. Shortly after I look forward to my custom designed covers to arrive. Thank you
Yes, it's waterproof but even on a slant and held tight, it still collects water in the middle. Won't be long before mold develops. Don't recommend as you can't return.
It's was a great help seeing what is available to choose from
Easy to order, took longer to get than the order date.
Great experience ordering was easy choices were great received product quickly and quality of item was amazing
The product was well made bit it arrived all badly wrinkled. Need to train whoever is pack packaging good for shipment!
Super easy, just measure and order! But, add an extra inch or two as the site says it does but doesn't always. Fabric is terrific as is the stitching.
Hello, Iain. Thank you for your feedback. We are glad to hear that our products and services meet your expectations. We regret, on the other hand, that the cover fitting is not as good as you expected. The 1-2" of leeway may vary depending upon the size you order. Please send a few photos of the fitting to feedback@coversandall.com so that our team can look into what went wrong and assist you in resolving the problem.
We had to type in the measurements several time because we kept loosing them when using the back key. Otherwise, everything was good when placing the order. Quality of the covers are well made and we are very pleased on how they fit over our outdoor furniture.
Very impressed with the quality. So much so I just ordered more.
Very good quality and fits well. I have ordered a few covers from you and have been very happy with the product.
Everything was easy. Ordering was fairly painless once wwe got the hang of it. Thought that there might have been possible problems with customs but no, no problems. Delivery was good. Even came a couple of days before the eta. Material was very heavy duty, should really last. A bit hard to initially put on but now it is fairly easy. Have had a lot of rain in the last week and all is good.
So far the ordering process has been good. Good explanation on how to Measure everything. Will see how it fits once we get it:)
Received my covers a few days before they estimate day they had said!
And both fit great!
Good experience delivery was fast for a custom made product
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Lesley. We are very sorry that your experience with us has been less than satisfactory. While we make great efforts to deliver high quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us, and we have shared your comments with the team. Do note that we have hundreds of customers who use our covers outdoors and have no complaints about the waterproofing. Since each custom cover is unique in shape, size, and stitching, water pools could form for a variety of reasons. Could you please take some photos showcasing the issues and send them to feedback@coversandall.com? Our team will review the issue and provide you with the best solution possible within 48 hours.