Overview
Covers & All has a rating of 4.6 stars from 3,369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 7th among Home Decor sites.
Instant Feedback
Shopping, shipping and service was great. Product is amazing fits like a glove.
Product is great quality, looks fantastic and fit like a glove. Awesome!
PayPal Payment didn't complete. Had to use the Chat support. They fixed it for me.
PayPal Payment didn't complete. Had to use the Chat support.
The table cover is of good quality material as previous items but not cut and sown straight.
You can tell that this is really good quality!
Thanks
Fantastic service and very good communication throughout the process. Highly recommend.
Fits perfectly our outdoor furniture and looks like quality
Easy site to navigate, quality fabric. Great fit. Love the colour.
It was so easy to order and the item arrived quickly!
Excellent service. User friendly website. THank you.
Awesome experience with everything custom fit to the tee!
Website is easy to use, prices are very reasonable.
Fast service and got them a day earlier than expected delivery date
Fast delivery and great samples.
Thank you so much.
Wonderful experience!
Fast and nice!
Thank you so much!
First-rate, highly accessible website and responsive, helpful customer service.
First-rate, highly accessible website.
Easy website to order products - measure your furniture exactly; they will add for the perfect fit.
Good quality fabric and sized correctly. Quick turnaround timing.
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- Toranto, Ontario, Canada
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Zareen. Please accept our apologies for the delay in responding to your complaint. Like every business, we have also been affected by the pandemic. With an unusually high number of inquiries and limited staffing, we are doing all we can to attend to every customer as quickly as possible.
We are sorry to learn that your custom sandbox cover does not fit as desired. We handcraft each cover by meticulously following the measurements and instructions you provide. Admittedly, sometimes we make a mistake. We are firmly committed to making it right when given the opportunity and once the error is established.
Our Quality team responded to your complaint requesting a picture of the cover showing the incorrect measurement using a tape measure. This is a standard and reasonable request, and is mentioned in our Terms of Use as a requirement.
You can view the final agreed dimensions by signing in to your Coversandall account. Kindly compare the agreed size with the cover you have received. If you feel there is a discrepancy, simply put the cover on the sandbox so you can measure and demonstrate the incorrect size.