Dress is perfect! Shipping was quick and customer service was great. Thank you so much!
It's been fine until now when I'm trying to return the dress
Bought a beautiful dress through this site. Saved 350.00. Great service. Arrived within a week.
Excellent experience. Dress was as ordered. Delivery excellent. Would buy from CoutureCandy again. Highly recommend.
Amaze about the price, tge terms and conditions are really Good. All the specication of the items are all detailed, outstandind cistumer service.
We've bought many items from Couture Candy. Very good shopping experience.
Easy from start to finish service. Beautiful gown. Would recommend and purchase again.
The lace near the zipper was ripped about 10 centimeters!. I asked a tailor to fix it..
The lace near the zipper was ripped about 10 centimeters!. I asked a tailor to fix it..
I was surprised at how fast my dress came and how the fit is excellent
Dishonest and thief
They will rob you without any hesitation and compassion.
Worst customer service
The dress is so beautiful and I love that it arrived sooner than I expected.
Very easy to order and the dress came in within the time frame we expected.
I was away to a death in the family. I will try it on tomorrow
Fast and easy to order. The dress looks exactly like the one I saw online.
Box dress mailed in totally destroyed. Surprised dress did not fall out but was fine.
Dress arrived quickly and was well packed. Fit is true to size. Quality is amazing.
The dress is nice, the shipping was fast. We are very pleased with this buy
Very pleased with my Mother of the Groom Dress! Very unique style and awesome value!
Came on time and packed well. Love the dress! It was exactly how pict was
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.