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CoutureCandy

How would you rate CoutureCandy?
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India
1 review
0 helpful votes
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Great
May 8, 2019

Nice one more thing I wish you have realy good thinking good thoughts realy good location for everything

Date of experience: May 6, 2019
Canada
1 review
0 helpful votes
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Gorgeous dresses
July 10, 2021

I ordered few evening dresses and ship them quickly and the dresses are soooo gorgeous! I love them and recommend

Date of experience: July 10, 2021
Oregon
1 review
0 helpful votes
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Great service
October 27, 2019

My inquieres were answered promptly and efficiently. I loved my dress and it arrived in perfect condition and in perfect time.

Date of experience: October 24, 2019
Georgia
1 review
0 helpful votes
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Prom Dress
March 25, 2021
Updated review

Beautiful dress! Cute style! Loved the color of the dress, plus the color had an irresdescent sheen!

Date of experience: March 25, 2021

The shipping rates only came up after you reloaded...
April 16, 2021
Previous review

The shipping rates only came up after you reloaded the page.

Date of experience: March 17, 2021
Illinois
1 review
4 helpful votes
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Horrible
April 13, 2018

Still waiting on $558 credit couture candy keeps saying a 3rd party is involved. Ready to take Legal Action.,

Date of experience: April 10, 2018
Indiana
1 review
1 helpful vote
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Always great!
February 5, 2021
Updated review

I always have an excellent experience shopping at CoutureCandy! Thank you for the great dresses and costumer service!

Date of experience: February 5, 2021

Excellent!
October 27, 2020
Previous review

Excellent!

Date of experience: October 27, 2020
Florida
1 review
0 helpful votes
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Awesome suit!
August 24, 2018

I loved my experience with Couture Candy! The suit was beautiful, fit well and is of great quality. Definitely recommend Montce suits!

Date of experience: August 23, 2018
Michigan
1 review
0 helpful votes
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Very happy.
August 30, 2019

The customer service representative was very helpful and nice. Fast delivery, got it in just a couple of days! Wld definitely recommend :)

Date of experience: August 27, 2019
California
1 review
0 helpful votes
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Beautiful dress for less!
July 27, 2019

Beautiful Jovani dress... Quickly delivered and they answered all questions prior. Wonderful customer service

Date of experience: July 24, 2019
Pakistan
12 reviews
1 helpful vote
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Beautiful dress
February 18, 2023

Beautiful dress, it came out better than I ever imagined, so great, I actually purchased another style wedding dress I liked as well :)

Date of experience: February 17, 2023
Michigan
1 review
5 helpful votes
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It was the worst online experience of my life. Never shop online with this store, its a TRAP!
I bought a dress for my nephew wedding, since I was a new costumer, I was eligible for 10% discount and free shipping. I read the return policy and I was aware that I would have to pay for the shipping (both sending and returning). I did not realize that the store would not provide a refund, just store credit. I had to return the dress, looking back at the return policy, it says that it provides full store credit. To my surprise however, since I had gotten a 10% discount the store gave me a 20% penalty on my return (taking away from my store credit) because of the 10% new costumer discount I had received (which is mentioned nowhere on the return policy). On top of that returns through the stores carrier, and original shipping costs are deducted from your returns store credit. I followed all the instructions for returning the dress, and returned it as soon as they provided the RMA number, and I used a third-party carrier for returning the dress. I paid $346 for the dress, but only received $267 in store credit. It was very hard to find anything to buy in the store with this amount. I ended up having to settle on something I did not like or need.
It took the store more than 3 weeks to give me my store credit, even though they got my return within a couple of days, with the 20% penalty and shipping (even though they advertise free shipping and easy return). I had several e-mails and phone calls with the store when I was trying to get my store credit and figure out why I was getting so little back, the customer service was very unhelpful, they apologized a lot but did little to help, and seemed very dismissive of my problems. Overall I found the stores policy deceitful and more concerned with making money rather than providing good service.

Date of experience: April 26, 2018
California
4 reviews
0 helpful votes
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Gown
April 6, 2021
Updated review

Easy To navigate website, found a dress that I wanted and I went ahead with the purchase which is very easy and only took a moment

Date of experience: April 6, 2021

Easy To navigate website, found a dress that I wanted...
January 11, 2021
Previous review

Easy To navigate website, found a dress that I wanted and I went ahead with the purchase which is very easy and only took a moment

Date of experience: January 11, 2021
Indiana
1 review
0 helpful votes
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Very Fast
March 22, 2022

Very Fast shipping and dress is what it was supposed to be but it was a lil smaller then what I usually wear so I will be sending it back.

Date of experience: March 22, 2022
New Jersey
1 review
0 helpful votes
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Fast deliver
June 25, 2024

No issues with my purchase. Thank you. I will buy again from this website

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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Great
February 19, 2018

Was a good experience I love my merchandise was fast I love my 2 new shorts I love it they have really good clothes

Date of experience: February 17, 2018
Wisconsin
1 review
0 helpful votes
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Beautiful Dress
April 9, 2024

This dress is so beautiful, I'm so sad that I need to return it because it's too big for me

Date of experience: March 30, 2024
New Jersey
1 review
0 helpful votes
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Great dress!
June 22, 2024

The dress fit to a T but will need to have it hemmed for the length. Love it!

Date of experience: June 12, 2024
Maryland
1 review
0 helpful votes
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Ease of shopping, and beautiful designs and colors to choose from for every occasion.

Date of experience: June 4, 2024
Alabama
1 review
0 helpful votes
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Great shopping experience!
June 22, 2024

The dress is excellently beautiful. I will shop with CoutureCandy again.

Date of experience: June 12, 2024
Florida
2 reviews
0 helpful votes
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Easy and effective site
April 7, 2024

I love my dress and all the details are perfect. I will definitely purchase it again on this site.

Date of experience: March 28, 2024

Overview

CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company responds to reviews on average within 4 days

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8,421 reviews