I ordered few evening dresses and ship them quickly and the dresses are soooo gorgeous! I love them and recommend
My inquieres were answered promptly and efficiently. I loved my dress and it arrived in perfect condition and in perfect time.
Beautiful dress! Cute style! Loved the color of the dress, plus the color had an irresdescent sheen!
The shipping rates only came up after you reloaded the page.
Still waiting on $558 credit couture candy keeps saying a 3rd party is involved. Ready to take Legal Action.,
I always have an excellent experience shopping at CoutureCandy! Thank you for the great dresses and costumer service!
I loved my experience with Couture Candy! The suit was beautiful, fit well and is of great quality. Definitely recommend Montce suits!
The customer service representative was very helpful and nice. Fast delivery, got it in just a couple of days! Wld definitely recommend :)
Beautiful Jovani dress... Quickly delivered and they answered all questions prior. Wonderful customer service
Beautiful dress, it came out better than I ever imagined, so great, I actually purchased another style wedding dress I liked as well :)
It was the worst online experience of my life. Never shop online with this store, its a TRAP!
I bought a dress for my nephew wedding, since I was a new costumer, I was eligible for 10% discount and free shipping. I read the return policy and I was aware that I would have to pay for the shipping (both sending and returning). I did not realize that the store would not provide a refund, just store credit. I had to return the dress, looking back at the return policy, it says that it provides full store credit. To my surprise however, since I had gotten a 10% discount the store gave me a 20% penalty on my return (taking away from my store credit) because of the 10% new costumer discount I had received (which is mentioned nowhere on the return policy). On top of that returns through the stores carrier, and original shipping costs are deducted from your returns store credit. I followed all the instructions for returning the dress, and returned it as soon as they provided the RMA number, and I used a third-party carrier for returning the dress. I paid $346 for the dress, but only received $267 in store credit. It was very hard to find anything to buy in the store with this amount. I ended up having to settle on something I did not like or need.
It took the store more than 3 weeks to give me my store credit, even though they got my return within a couple of days, with the 20% penalty and shipping (even though they advertise free shipping and easy return). I had several e-mails and phone calls with the store when I was trying to get my store credit and figure out why I was getting so little back, the customer service was very unhelpful, they apologized a lot but did little to help, and seemed very dismissive of my problems. Overall I found the stores policy deceitful and more concerned with making money rather than providing good service.
Easy To navigate website, found a dress that I wanted and I went ahead with the purchase which is very easy and only took a moment
Easy To navigate website, found a dress that I wanted and I went ahead with the purchase which is very easy and only took a moment
Very Fast shipping and dress is what it was supposed to be but it was a lil smaller then what I usually wear so I will be sending it back.
No issues with my purchase. Thank you. I will buy again from this website
Was a good experience I love my merchandise was fast I love my 2 new shorts I love it they have really good clothes
This dress is so beautiful, I'm so sad that I need to return it because it's too big for me
The dress fit to a T but will need to have it hemmed for the length. Love it!
Ease of shopping, and beautiful designs and colors to choose from for every occasion.
The dress is excellently beautiful. I will shop with CoutureCandy again.
I love my dress and all the details are perfect. I will definitely purchase it again on this site.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.