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CoutureCandy

How would you rate CoutureCandy?
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Philippines
1 review
0 helpful votes
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Happy Camper!
September 21, 2019

Dress is beautiful and came early than expected. Will definitely order again for any of my events. Thank you Couture Candy!

Date of experience: September 18, 2019
Wisconsin
1 review
2 helpful votes
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Very Nice Dress
June 20, 2023

My wife bought a Mother of the Bride Dress which fits just as expected and looks great. She loves it!

Date of experience: June 19, 2023
California
1 review
0 helpful votes
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Love my dress
March 12, 2022

The dress is beautiful and it arrived so quickly! Thank you. I'll definitely be buying more dresses m.

Date of experience: March 12, 2022
Canada
1 review
0 helpful votes
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Perfect!
June 24, 2021

Exactly what I hoped for! Great fit and colour. Delivered so quickly! Will definitely use this site again!

Date of experience: June 24, 2021
Massachusetts
1 review
1 helpful vote
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Perfect dress
August 23, 2018

All my clothes I got here demmm when I put them on I don't see anyone with it am always happy with their quality u can't never be scared of the dress

Date of experience: August 21, 2018
Pennsylvania
1 review
0 helpful votes
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Great website!
April 25, 2024
Updated review

CoutureCandy handled my order promptly, but I feel that I would have liked a bit more communication regarding updates on the progress of the order.

Date of experience: April 15, 2024

I paid for 3-day shipping on 4/8
April 20, 2024
Previous review

I paid for 3-day shipping on 4/8. My dress has not yet been shipped. It is 4/10.

Date of experience: April 10, 2024
California
1 review
0 helpful votes
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Dresses
July 11, 2024

Everything went great I'll purchase from there again. The customer service is amazing.

Date of experience: July 1, 2024
New York
1 review
11 helpful votes
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I was leaving to go to Vegas on September 28th so I needed to order bathing suits. I called customer service on September 14th to make sure I would have the order in time. Their exact words were "processing time takes 24-48 business hours. Shipping takes between 2-4 business days so you will definitely have your order in time". On September 22nd I started getting worried and called/emailed them numerous times and I was assured that their processing team would get me the order in time. On Monday, September 25th, 7 business days later, they once again assured me I would receive my package by Wednesday the 27th. Well, it is now October 5th, and not only are they avoiding my phone calls, they are sending me the same exact copied and pasted email saying my order is still processing. When I finally got in touch with them majority of the things I ordered were out of stock and they told me they are unable to cancel my order because it is STILL processing. This is a scam website DO NOT order from them.

Date of experience: October 5, 2017
New Jersey
2 reviews
0 helpful votes
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Beautiful Gown at a great price
September 7, 2021

The Mac Duggal gown I ordered shipped really fast and was on sale so it was a win-win. The dress is in great condition and exactly like the photo.

Date of experience: September 7, 2021
Connecticut
1 review
0 helpful votes
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Awesome and Thank You
February 22, 2021

My experience was lovely. Even though I thought the site was a scam it surprised me when my dress was here within 5days or less.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
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This site is priced perfectly! The Jovani dress was priceless on and I felt like the queen of the ball

Date of experience: August 27, 2019
New Jersey
1 review
0 helpful votes
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Frustrated
May 16, 2021

I can't tell you how frustrated I am trying to make a return. No follow up- no RMA, no calls returned. Watch out. This feels like a scam.

Date of experience: April 16, 2021
Canada
1 review
0 helpful votes
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Love it!
July 7, 2024

Beautiful dress! True to size. Purchased for a black tie event.

Date of experience: June 27, 2024
Illinois
1 review
1 helpful vote
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Customer service
March 2, 2018

Excellent customer service
Michele was amazing
Thanks for your help
She helped me purchase 3 dresses and tracked one size for me till she found it

Date of experience: March 1, 2018
Australia
1 review
0 helpful votes
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Couldn't fault the ordering and delivery service, as well as the regular updates. Would happily use CoutureCandy again.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Great service!
August 8, 2017

I ordered my dress, and couldn't be more thrilled. Great product, service, and price! The dress was on sale, and I got an incredible deal.

Date of experience: August 8, 2017
Florida
1 review
0 helpful votes
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Great customer service!
July 14, 2018

I really like their activewear selection. I was very pleased with my ChiChi sports bra and matching pants purchase and speedy delivery.

Date of experience: July 11, 2018
New York
1 review
0 helpful votes
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Not sure great
October 26, 2022

It's a great dress but the sleeves weren't what I expected. The sleeves hug the waist to where I can't even lift up my arms to the back of my neck.

Date of experience: October 26, 2022
Virginia
1 review
0 helpful votes
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Excellent selection of gowns!
May 27, 2022

Very easy and a great selection. I have ordered items in the past and have been very statisfy with the ease of shopping and delivery.

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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Beautiful dress. Great customer service
February 28, 2021
Updated review

Great website. Check out was smooth.
Received my dress within a week which was a pleasant surprise. Great esxoeirnce

Date of experience: February 28, 2021

Great website
February 20, 2021
Previous review

Great website. Check out was smooth.

Date of experience: February 20, 2021

Overview

CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company responds to reviews on average within 4 days

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8,421 reviews