Dress is beautiful and came early than expected. Will definitely order again for any of my events. Thank you Couture Candy!
My wife bought a Mother of the Bride Dress which fits just as expected and looks great. She loves it!
The dress is beautiful and it arrived so quickly! Thank you. I'll definitely be buying more dresses m.
All my clothes I got here demmm when I put them on I don't see anyone with it am always happy with their quality u can't never be scared of the dress
CoutureCandy handled my order promptly, but I feel that I would have liked a bit more communication regarding updates on the progress of the order.
I paid for 3-day shipping on 4/8. My dress has not yet been shipped. It is 4/10.
Everything went great I'll purchase from there again. The customer service is amazing.
I was leaving to go to Vegas on September 28th so I needed to order bathing suits. I called customer service on September 14th to make sure I would have the order in time. Their exact words were "processing time takes 24-48 business hours. Shipping takes between 2-4 business days so you will definitely have your order in time". On September 22nd I started getting worried and called/emailed them numerous times and I was assured that their processing team would get me the order in time. On Monday, September 25th, 7 business days later, they once again assured me I would receive my package by Wednesday the 27th. Well, it is now October 5th, and not only are they avoiding my phone calls, they are sending me the same exact copied and pasted email saying my order is still processing. When I finally got in touch with them majority of the things I ordered were out of stock and they told me they are unable to cancel my order because it is STILL processing. This is a scam website DO NOT order from them.
The Mac Duggal gown I ordered shipped really fast and was on sale so it was a win-win. The dress is in great condition and exactly like the photo.
My experience was lovely. Even though I thought the site was a scam it surprised me when my dress was here within 5days or less.
I can't tell you how frustrated I am trying to make a return. No follow up- no RMA, no calls returned. Watch out. This feels like a scam.
Excellent customer service
Michele was amazing
Thanks for your help
She helped me purchase 3 dresses and tracked one size for me till she found it
Couldn't fault the ordering and delivery service, as well as the regular updates. Would happily use CoutureCandy again.
I ordered my dress, and couldn't be more thrilled. Great product, service, and price! The dress was on sale, and I got an incredible deal.
I really like their activewear selection. I was very pleased with my ChiChi sports bra and matching pants purchase and speedy delivery.
It's a great dress but the sleeves weren't what I expected. The sleeves hug the waist to where I can't even lift up my arms to the back of my neck.
Very easy and a great selection. I have ordered items in the past and have been very statisfy with the ease of shopping and delivery.
Great website. Check out was smooth.
Received my dress within a week which was a pleasant surprise. Great esxoeirnce
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 3rd among Prom Dresses sites.